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Diamond Resort Jobs in Virginia (NOW HIRING)

Boar's Head Resort

Cook III

Charlottesville, VA · On-site

$19/hr

Description: We're looking for a motivated Cook III to join our resort's kitchen. This entry-level ... Preferred at least 2 years culinary experience at a Four Diamond Restaurant/Hotel. * Problem ...

Boar's Head Resort

Cook III

Charlottesville, VA · On-site

$19/hr

Job Type Full-time Description We're looking for a motivated Cook III to join our resort's kitchen ... Preferred at least 2 years culinary experience at a Four Diamond Restaurant/Hotel. * Problem ...

Boar's Head Resort

Pro Shop Attendant

Charlottesville, VA · On-site

$16/hr

... resort team effort by completing additional duties as assigned • Understand and follow all Boar's Head standards and procedures according to Forbes Travel Guide Service Standards and AAA 4 Diamond ...

Boar's Head Resort

Pro Shop Attendant

Charlottesville, VA · On-site

$12.50 - $15.75/hr

... resort team effort by completing additional duties as assigned * Understand and follow all Boar's Head standards and procedures according to Forbes Travel Guide Service Standards and AAA 4 Diamond ...

Boar's Head Resort

Cook I

Charlottesville, VA · On-site

$17/hr

JOB OVERVIEW Cook I is an advanced-level position within the resort's culinary team, responsible ... Preferred at least 2 years culinary experience at a Four Diamond Restaurant/Hotel. * Problem ...

Boar's Head Resort

Cook I

Charlottesville, VA · On-site

$17/hr

JOB OVERVIEW Cook I is an advanced-level position within the resort's culinary team, responsible ... Preferred at least 2 years culinary experience at a Four Diamond Restaurant/Hotel. * Problem ...

Boar's Head Resort

Lead Engineer

Charlottesville, VA · On-site

$101K - $133K/yr

Boar's Head Resort is seeking an experienced and motivated Lead Engineer with extensive HVAC ... GUEST SERVICE COMMITMENT "I acknowledge that the Forbes Travel Guide and the AAA Four Diamond ...

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Diamond Resort information

See Virginia salary details

$5

$16

$28

How much do diamond resort jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for diamond resort in Virginia is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $18.37 per hour, depending on experience, location, and employer.

What is the difference between Diamond Resort vs Front Desk Agent?

AspectDiamond ResortFront Desk Agent
Primary RoleOversees resort operations, manages guest services, and coordinates staffHandles guest check-ins/outs, reservations, and customer inquiries
Required CredentialsHospitality experience, customer service skills, possibly hospitality certificationsHigh school diploma, customer service skills, hospitality certifications optional
Work EnvironmentResort setting, managerial responsibilities, team coordinationFront desk area, guest interaction, administrative tasks
Industry UsageUsed in resort and hospitality management rolesCommonly used in hotel and resort front office positions

While both roles are part of the hospitality industry, a Diamond Resort typically refers to a managerial or supervisory position overseeing resort operations, whereas a Front Desk Agent focuses on guest services and administrative tasks at the front desk. The roles differ mainly in scope and responsibilities, with the Diamond Resort role requiring broader management skills and experience.

What are some common challenges faced by guest services staff at Diamond Resorts, and how can they be overcome?

Guest services staff at Diamond Resorts often encounter challenges such as managing high guest expectations, coordinating with multiple departments, and handling peak season workloads. Overcoming these challenges requires strong communication skills, adaptability, and a proactive approach to problem-solving. Building positive relationships with both guests and team members helps ensure smooth operations and enhances the overall guest experience. Ongoing training and support from supervisors also contribute to personal growth and success in the role.

What is a Diamond Resort employee?

A Diamond Resort employee works for Diamond Resorts, a company specializing in vacation ownership (timeshares) and hospitality services. Employees may work in a variety of roles, including guest services, sales, resort operations, housekeeping, and management. Their primary responsibilities are to ensure guests have a memorable stay, assist with vacation ownership programs, and maintain high standards of customer service. Positions can range from front desk staff to event coordinators and property managers. Working at Diamond Resorts typically involves interacting with guests, supporting resort activities, and upholding the brand's reputation for quality vacation experiences.

What are the key skills and qualifications needed to thrive as a resort manager at a hospitality property like Diamond Resort?

To thrive as a Resort Manager, you need strong leadership abilities, hospitality management experience, and typically a degree in hospitality or business administration. Familiarity with property management systems (PMS), reservation software, and budgeting tools is crucial for daily operations. Outstanding interpersonal skills, conflict resolution, and attention to detail help you deliver exceptional guest experiences and manage diverse staff. These competencies are vital for maintaining high standards, maximizing guest satisfaction, and ensuring smooth resort operations.

What are popular job titles related to Diamond Resort jobs in Virginia?

For Diamond Resort jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Diamond Resort jobs in Virginia look for?

The top searched job categories for Diamond Resort jobs in Virginia are:

Diamond Resort jobs near you
Infographic showing various Diamond Resort job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,828 per year, or $16.3 per hour.

Director of Front Office (Luxury Resort | Forbes Standards)

Boar's Head Resort

Charlottesville, VA • On-site

Full-time

Re-posted 12 days ago

Job description

Description:Boar’s Head Resort is seeking an experienced and service-driven Director of Front Office to lead all front office operations and elevate the guest arrival, stay, and departure experience in alignment with Forbes Travel Guide standards.

This leader will set the tone for exceptional hospitality, ensuring every guest interaction reflects warmth, precision, and attention to detail. The Director of Front Office will oversee daily operations, develop a high-performing team, and drive service excellence across all guest touchpoints.

Key Responsibilities

Leadership & Operations

  • Lead all Front Office operations including Front Desk, Guest Services, Concierge, and Night Audit
  • Ensure seamless guest arrival, departure, and in-house experience
  • Maintain Forbes-level service standards and brand consistency
  • Partner with Housekeeping, Engineering, and Food & Beverage to ensure operational alignment

Guest Experience Excellence

  • Personally engage with VIP and high-profile guests
  • Anticipate guest needs and resolve concerns with urgency and professionalism
  • Drive a culture of personalized, intuitive service

Team Development

  • Recruit, train, and coach a high-performing front office team
  • Conduct regular training aligned with Forbes Travel Guide standards
  • Foster a culture of accountability, engagement, and service excellence

Financial & Administrative Oversight

  • Manage departmental budgets, labor costs, and productivity
  • Monitor key performance metrics (guest satisfaction, upsell, occupancy support)
  • Ensure compliance with company policies and procedures

Quality & Standards

  • Conduct daily walkthroughs to ensure cleanliness, organization, and presentation
  • Uphold all safety, security, and compliance standards
  • Lead by example in professionalism and attention to detail
Requirements:Qualifications
  • 5+ years of progressive Front Office leadership experience in a luxury hotel or resort environment
  • Prior experience in a Forbes Travel Guide or AAA Four/Five Diamond property strongly preferred
  • Proven ability to lead, inspire, and develop teams
  • Strong problem-solving and guest recovery skills
  • Excellent communication and interpersonal skills
  • Experience with property management systems (PMS) and hotel operations software
  • Ability to work flexible hours, including evenings, weekends, and holidays
What We’re Looking For
  • A leader who understands that every detail matters
  • Someone who leads with presence, professionalism, and warmth
  • A hospitality professional who thrives in a luxury, guest-first environment