Sales Engineer
New York, NY · On-site
Customers want to understand how Vapi fits into real production workflows like IVR replacement, outbound dialing, agent-assisted support, appointment scheduling etc. * This is one of our first ...
Sales Engineer
New York, NY · On-site
Customers want to understand how Vapi fits into real production workflows like IVR replacement, outbound dialing, agent-assisted support, appointment scheduling etc. * This is one of our first ...
Transfer Agent
Atlanta, GA · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Quick apply
Transfer Agent
Atlanta, GA · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Harrisburg, PA · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Quick apply
Transfer Agent
Harrisburg, PA · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Aurora, IL · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Quick apply
Transfer Agent
Aurora, IL · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Philadelphia, PA · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Quick apply
Transfer Agent
Philadelphia, PA · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Sedona, AZ · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Quick apply
Transfer Agent
Sedona, AZ · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Tupelo, MS · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Quick apply
Transfer Agent
Tupelo, MS · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Tulsa, OK · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Quick apply
Transfer Agent
Tulsa, OK · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Des Moines, IA · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Quick apply
Transfer Agent
Des Moines, IA · Remote
Automated dialing system -- no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Indianapolis, IN · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Indianapolis, IN · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Jacksonville, FL · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Jacksonville, FL · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Charlotte, NC · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Charlotte, NC · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Carmel, IN · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Carmel, IN · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Charleston, SC · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Charleston, SC · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Harrisburg, PA · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Harrisburg, PA · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Tampa, FL · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Tampa, FL · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Gary, IN · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Gary, IN · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Orland Park, IL · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Orland Park, IL · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Moline, IL · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Moline, IL · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Orlando, FL · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Transfer Agent
Orlando, FL · On-site +1
$25/hr
Automated dialing system - no manual dialing * Supportive team & proven scripts * Full-time ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...
Dialing Agent information
See salary details
$11.86 is the 25th percentile. Wages below this are outliers.
$10.10 - $12.65
36% of jobs
The median wage is $14.73 / hr.
$12.65 - $15.21
17% of jobs
$15.21 - $17.77
6% of jobs
$17.77 - $20.32
1% of jobs
$20.32 - $22.88
5% of jobs
$25.05 is the 75th percentile. Wages above this are outliers.
$22.88 - $25.44
11% of jobs
$25.44 - $27.99
5% of jobs
$27.99 - $30.55
4% of jobs
$30.55 - $33.11
6% of jobs
$33.11 - $35.66
4% of jobs
$35.66 - $38.22
3% of jobs
$10
$20
$38
How much do dialing agent jobs pay per hour?
As of Jul 6, 2026, the average hourly pay for dialing agent in the United States is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.
What are some common challenges a Dialing Agent faces when reaching out to potential customers, and how can they be addressed?
Dialing Agents often encounter challenges such as reaching uninterested recipients, handling call rejections, or navigating strict call volume targets. To overcome these, agents benefit from strong communication skills, persistence, and the ability to quickly build rapport. Using effective scripts, staying organized, and leveraging call management software can help manage workloads and improve call outcomes. Supportive team environments and regular feedback sessions also aid in refining techniques and boosting morale.
What are Dialing Agents?
Dialing Agents are professionals who use automated or manual systems to make outbound calls, typically in call centers or customer service environments. Their main responsibilities include connecting with customers, providing information, conducting surveys, or generating sales leads. They often work with scripts and customer databases to ensure efficient and effective communication. Dialing Agents play a crucial role in reaching out to potential clients and maintaining relationships with existing customers. They must have good communication skills, attention to detail, and the ability to handle high volumes of calls.
What are the key skills and qualifications needed to thrive as a Dialing Agent, and why are they important?
To thrive as a Dialing Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with auto-dialer systems, CRM software, and call center technology is typically required. Outstanding listening skills, patience, and resilience help you effectively engage customers and handle objections. These abilities ensure productive calls, customer satisfaction, and achievement of outbound calling targets.
What is the difference between Dialing Agent vs Customer Service Representative?
| Aspect | Dialing Agent | Customer Service Representative |
|---|---|---|
| Primary Role | Make outbound calls to prospects or clients | Handle inbound customer inquiries and support |
| Work Environment | Call centers, telemarketing settings | Customer service departments, call centers |
| Required Skills | Communication, persistence, basic computer skills | Communication, problem-solving, product knowledge |
| Common Certifications | None typically required | Customer service certifications optional |
While both roles involve communication over the phone, Dialing Agents focus on outbound calls to generate leads or sales, whereas Customer Service Representatives handle inbound inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.
More about Dialing Agent jobs
What job categories do people searching Dialing Agent jobs look for? The top searched job categories for Dialing Agent jobs are:
Full-time
Medical, Dental, Vision
Posted 3 days ago
Job description
Voice AI that resolves, not transfers.
Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.
Why We're Hiring This Role:
What You'll Do:
Who You Are:
How We Work:
Why Vapi:
What We Offer:
Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.
- The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth
- The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500
- The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M
Why We're Hiring This Role:
- Vapi is moving deeper into enterprise customers, where buyers are technical and evaluations depend on clear architecture, credible demos, and working POCs.
- Customers want to understand how Vapi fits into real production workflows like IVR replacement, outbound dialing, agent-assisted support, appointment scheduling etc.
- This is one of our first Solutions Architect hires, with real scope to shape how we sell, demo, document, and bring enterprise customers live.
What You'll Do:
- 30 Day: Learn Vapi's product, customer use cases, sales motion, and common technical objections. Shadow enterprise calls, understand our voice-agent architecture, and start building fluency across telephony, LLM orchestration, integrations, and contact center workflows.
- 60 Day: Own technical discovery and demos for active enterprise deals. Partner closely with AEs on account strategy, build customer-specific demos, help design POCs, and answer technical questions clearly and honestly.
- 90 Day: Lead the technical side of enterprise deals from first call through close and go-live. Create reusable artifacts for the team, document integratio n patterns and common objections, and feed repeated product gaps back to engineering and product.
Who You Are:
- You have 4+ years in a technical customer-facing role, such as pre-sales engineering, solutions architecture, customer engineering, or similar.
- You can write code well enough to build a working integration, read an API response, and debug issues without immediately pulling in an engineer.
- You have experience with voice, telephony, or contact center infrastructure, such as SIP, Twilio, Genesys, Five9, or similar systems.
- You're comfortable speaking with both engineers and executives, and you adjust the level of detail without dumbing things down.
- You're energized by technical sales: discovery, architecture, POCs, objection handling, and helping customers get live.
How We Work:
- Build something worthy of love - Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
- Commit and follow through - We finish what we start and build trust by being people others can count on.
- Why not today? - We value urgency and momentum. The fastest path to customer value usually wins.
- Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
- It's our problem - We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
- Be direct and kind - We give feedback clearly, respectfully, and without delay.
Why Vapi:
- Generational impact: Build the human interface for every business
- Ownership culture: 70% of the company are previous founders
- Kind team: The founders, Jordan and Nikhil, are Canadians
- Tier-1 Investors: YC, KP seed, Bessemer Series A
What We Offer:
- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: take what you need
- More: catered meals, transportation, gym, and a $10k annual L&D budget