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Dialer Jobs in Florida (NOW HIRING)

Westgate Resorts

Business Intelligence Engineer

Ocoee, FL · On-site

$44.75 - $58.25/hr

Call Center / Dialer Performance & Workforce Management * Loyalty / Owner Engagement & Retention * Sales, Finance, and Executive Leadership * Analyze trends, performance drivers, call behavior ...

Westgate Resorts

Business Intelligence Engineer

Ocoee, FL

$44.75 - $58.25/hr

Call Center / Dialer Performance & Workforce Management * Loyalty / Owner Engagement & Retention * Sales, Finance, and Executive Leadership * Analyze trends, performance drivers, call behavior ...

Westgate Resorts

Business Intelligence Engineer

Ocoee, FL

$44.75 - $58.25/hr

Call Center / Dialer Performance & Workforce Management * Loyalty / Owner Engagement & Retention * Sales, Finance, and Executive Leadership * Analyze trends, performance drivers, call behavior ...

CrossCountry Mortgage

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

CrossCountry Mortgage Customer Service Representative (Dialer) CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over ...

MCKR LLC

Energy Sales Rep

Clearwater, FL · On-site

$16/hr

High-Volume dialer + consistent leads. * Cash spiffs What you MUST have: * Recent energy and or gas sales. * Ability to work each lead effectively. * Strong objection handlings + closing ability.

MCKR LLC

Energy Sales Rep

Clearwater, FL · On-site

$16/hr

High-Volume dialer + consistent leads. * Cash spiffs What you MUST have: * Recent energy and or gas sales. * Ability to work each lead effectively. * Strong objection handlings + closing ability.

Lincare

Customer Service Rep

Casselberry, FL · On-site

$13.50 - $18.50/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare

Customer Service Rep

Daytona Beach, FL · On-site

$15.25 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings

Customer Service Rep

Daytona Beach, FL · On-site

$15.25 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare

Customer Service Rep

Beverly Hills, FL

$14.25 - $19.50/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

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All JobsDialer JobsDialer Jobs in Florida

Dialer information

See Florida salary details

$8.2K

$26K

$28.8K

How much do dialer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for dialer in Florida is $25,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,400.00 and $28,000.00 per year, depending on experience, location, and employer.

What is a dialer?

A dialer job is any job in a call center that focuses on the predictive dialer system. Your duties vary depending on your seniority, but they could include working with management to develop an overall center strategy, performing daily uploads and downloads of names and phone numbers, documenting dialer activity, analyzing dialer information for possible issues, or adjusting dialer systems for maximum efficiency and performance. Regardless of your position, your responsibilities include reporting issues with the system to your supervisor. You could also be in charge of maintenance of the dialer systems. Typical job titles in this field include dialer administrator and dialer analyst.

What does a dialer do?

Dialers are professionals who operate automated calling systems, often in call centers, to connect customers or prospects with sales or support representatives. Their main responsibilities include managing outbound and sometimes inbound calls, ensuring call lists are followed, updating records, and sometimes handling basic customer inquiries. Dialers help improve efficiency by reducing manual dialing and optimizing the workflow for sales or customer service teams. They may also monitor call metrics and report on campaign performance. The role requires attention to detail, communication skills, and familiarity with call center technology.

What are some common challenges dialers face when managing high call volumes, and how can they be addressed?

Dialers often encounter challenges such as maintaining a high level of accuracy and professionalism while handling a large number of outbound calls in a short timeframe. This can sometimes lead to fatigue, stress, or decreased call quality. To address these challenges, it's important to develop strong time management skills, utilize call scripts effectively, and take regular short breaks to avoid burnout. Additionally, collaborating with team members and supervisors for support and feedback can help improve performance and maintain a positive work environment.

What is the difference between Dialer vs Customer Service Representative?

AspectDialerCustomer Service Representative
Primary RoleAutomates outbound/inbound calls to prospects or clientsHandles customer inquiries, provides support, and resolves issues
Required SkillsBasic computer skills, familiarity with dialing softwareCommunication skills, problem-solving, product knowledge
Work EnvironmentCall centers, sales teams, telemarketingCustomer service departments, support centers
Common CertificationsNone typically requiredCustomer service certifications (optional)

While a Dialer focuses on automating and managing outbound or inbound calls, a Customer Service Representative directly interacts with customers to address their needs. Both roles may work in call centers, but their core functions and skill requirements differ significantly.

More about Dialer jobs

What are the most commonly searched types of Dialer jobs in Florida?

The most popular types of Dialer jobs in Florida are:

What are popular job titles related to Dialer jobs in Florida?

For Dialer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Dialer jobs in Florida look for?

The top searched job categories for Dialer jobs in Florida are:

What cities in Florida are hiring for Dialer jobs?

Cities in Florida with the most Dialer job openings:

Dialer jobs near you
Infographic showing various Dialer job openings in Florida as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Temporary. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $25,970 per year, or $12.5 per hour.

Senior Dialer Administrator

Coastal Debt Resolve

Fort Lauderdale, FL • On-site

Full-time

Re-posted 14 days ago

Job description

Job Summary:
Coastal Debt Resolve is a leader in Business Debt Settlement with a dedication to delivering exceptional service. They are seeking a skilled Dialer Administrator to manage and optimize their Five9 cloud contact center platform, ensuring efficient operations through campaign configuration and performance analysis.
Responsibilities:
• Administer and support the Five9 platform, including configuration, updates, and troubleshooting.
• Build and maintain inbound and outbound campaigns, IVRs, call flows, skills, and dispositions.
• Manage and create user accounts, roles, permissions, and softphone configurations.
• Create and analyze reports and dashboards using Five9, Salesforce, Excel, and other reporting tools.
• Collaborate with operations and training teams to optimize campaign performance and agent workflows.
• Identify and resolve technical and performance issues impacting end-user experience.
• Work directly with Five9 support for issue escalation and resolution.
• Provide user training and develop documentation for internal procedures and platform best practices.
• Maintain data accuracy across lead lists, DNC lists, DNIS assignments, and call recordings.
Qualifications:
Required:
• 5+ years of experience administering Five9 or a comparable contact center platform.
• Strong understanding of predictive, power, and preview dialing modes.
• Familiarity with contact center KPIs, reporting metrics, and campaign performance analysis.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Strong interpersonal and communication skills.
• Ability to multitask and manage shifting priorities in a fast-paced environment.
Preferred:
• Experience integrating Five9 with CRM systems (Salesforce, Zendesk, etc.) is preferred.
• Basic knowledge of scripting, APIs, or SQL is a plus.
• Five9 Admin Console
• Salesforce (or equivalent CRM platforms)
• Microsoft Excel / Google Sheets
• Reporting tools such as Power BI or Tableau (if applicable)
• Familiarity with call recording software, voice analytics, or workforce management solutions is a plus.
Company:
A-rated BBB firm specializing in MCA debt restructuring and settlement. $100M+ resolved. A professional alternative to SMB bankruptcy. Founded in 2018, the company is headquartered in Fort Lauderdale, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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