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Dhs Program Assistant Jobs in Illinois (NOW HIRING)

Glenkirk

Residential Program Manager

Northbrook, IL · On-site

$60 - $80/hr

DHS Rule 115/116, QA, DOL, BALC, IDPH), as well as internal QA processes, Case Record Reviews ... Hoyer lift, gait belt, etc.); assist individuals on/off the bus/van; able to move boxes and/or ...

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All JobsDhs Program JobsDhs Program Assistant JobsDhs Program Assistant Jobs in Illinois

Dhs Program Assistant information

See Illinois salary details

$20.8K

$44.3K

$61K

How much do dhs program assistant jobs pay per year?

As of Sep 8, 2026, the average yearly pay for dhs program assistant in Illinois is $44,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $46,000.00 per year, depending on experience, location, and employer.

What is a DHS Program Assistant?

DHS Program Assistants are administrative professionals who support programs within the Department of Human Services (DHS). Their responsibilities often include managing schedules, coordinating communication between staff and clients, maintaining records, and assisting with the implementation of social service programs. They play a vital role in ensuring the smooth operation of DHS programs by providing clerical and logistical support to program managers and caseworkers. This role requires strong organizational, communication, and interpersonal skills, as well as a commitment to helping individuals and families access essential services.

What skills and qualifications are needed to be a DHS Program Assistant?

To thrive as a DHS Program Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some positions preferring related administrative experience. Familiarity with office software (such as Microsoft Office Suite), case management systems, and data entry tools is typically required. Excellent communication, customer service, and problem-solving abilities help in effectively supporting clients and collaborating with team members. These skills ensure efficient program operations, accurate record-keeping, and quality service delivery to vulnerable populations.

What are common challenges faced by DHS Program Assistants, and how can they be managed?

DHS Program Assistants often juggle multiple administrative tasks while supporting caseworkers and program managers, which can make time management a key challenge. Additionally, they may need to handle sensitive client information with strict confidentiality and accuracy. To manage these demands effectively, it's important to stay organized, communicate clearly with team members, and proactively seek clarification when priorities shift. Many successful program assistants also leverage digital tools and templates to streamline routine documentation and scheduling tasks.

What is the difference between Dhs Program Assistant vs Dhs Case Manager?

AspectDhs Program AssistantDhs Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often requires certification or relevant experience
Work EnvironmentOffice settings, community outreach, administrative supportOffice-based, client-facing, community visits
Employer & Industry UsageDepartment of Human Services, government agenciesDepartment of Human Services, social service agencies
Common Search & ComparisonYesYes

The Dhs Program Assistant typically handles administrative tasks, supports program operations, and assists with community outreach. In contrast, the Dhs Case Manager works directly with clients, assessing needs, developing plans, and providing ongoing support. Both roles are vital in social services, but they differ mainly in client interaction and responsibilities.

What are the most commonly searched types of Dhs Program jobs in Illinois?

The most popular types of Dhs Program jobs in Illinois are:

What are popular job titles related to Dhs Program Assistant jobs in Illinois?

For Dhs Program Assistant jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Dhs Program Assistant jobs in Illinois look for?

The top searched job categories for Dhs Program Assistant jobs in Illinois are:

What cities in Illinois are hiring for Dhs Program Assistant jobs?

Cities in Illinois with the most Dhs Program Assistant job openings:

Dhs Program Assistant jobs near you
Infographic showing various Dhs Program Assistant job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,305 per year, or $21.3 per hour.

Residential Program Manager

Glenkirk

Northbrook, IL • On-site

$60 - $80/hr

Other

Re-posted 17 days ago

Job description

Current job opportunities are posted here as they become available.

BASIC FUNCTION: Primarily responsible for managing and coordinating the operations of assigned residential site(s) housing adults diagnosed with developmental and intellectual disabilities.

SCOPE: Ensure quality and consistency of operations on a daily basis in compliance with all regulatory standards. Hire, train, and manage all direct support staff employed at assigned site(s). Advocate for the rights of individuals served through supervising the development and implementation of individualized, community-integrated service plans.

JOB DUTIES: % OF TIME:
  • Manage daily schedules and coordinate shift coverage 20%
  • Ensure policies and procedures are being followed by staff in accordance with regulatory training mandates, the Glenkirk Employee Handbook and the AFSCME Collective Bargaining Agreement 20%
  • Interview and hire for vacant direct support staff and case manager positions of assigned sites. 15 %
  • Initiate, model, and supervise all on-the-job training/on-going trainings for new hires and existing employees. 15 %
  • Oversee and ensure physical plant and program safety (i.e. submit maintenance work orders for assigned sites/vehicles; ensure drills are run, complete reports, maintain stock of First Aid kits, complete temperature logs, assuring proper storage for hazardous chemicals, etc.). 5 %
  • Oversee and quality control stock and inventory of household necessities (i.e. submitting monthly supply orders, trust fund requests, weekly grocery orders, etc.) 5%
  • Oversee and quality control program petty cash funds, Link cards, and grocery store cards. Maintain accurate ledgers of all expenditures with corresponding receipts. 5%
  • Monitor the delivery of program services by ensuring quality implementation of the Individuals’ SIS. 5%
  • Ensure that case files are up-to-date for each assigned individual and ensure compliance with all regulatory standards (i.e. DHS Rule 115/116, QA, DOL, BALC, IDPH), as well as internal QA processes, Case Record Reviews, Glenkirk Policies and Procedures, Outcome Measurement, Behavior Management, Human Rights, and Safety. 5%
  • Oversee and ensure the health and well-being of individuals served through attending medical appointments and/or medical emergencies, as needed, and acting as the lead liaison between medical facilities and Glenkirk. 5%
  • Participate in Manager on Duty (MOD) responsibilities on an on-going basis during the work week and on a rotating basis on the weekends.
  • Other duties as assigned.
MINIMUM REQUIREMENTS

Education: Bachelor’s degree or in human services, a related field, or extensive coursework in psychology, social work, or physical therapy.

Experience:
  • 1+ year of experience working directly with people with developmental disabilities or the ability meet the minimum federal educational requirements for a Qualified Intellectual Disabilities Professional (QIDP) is required.
  • 2+ years of proven leadership and management experience, preferred.
  • A valid IL driver’s license is required.
Knowledge:

Demonstrated ability to work with people with intellectual and developmental disabilities; ability to work effectively and cooperatively with administration, staff, and persons external to the programs; established professional leadership skills; demonstrated analytical ability; strong written and verbal communication skills.

Physical requirements:

Able to lift 44lbs; able to lift and move non- & semi-ambulatory individuals with the assistance of mechanical devices (i.e. Hoyer lift, gait belt, etc.); assist individuals on/off the bus/van; able to move boxes and/or furniture for cleaning, climb ladder, or step stool, as required.

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