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Dhs Call Center Jobs in Minnesota (NOW HIRING)

Ebenezer

Nursing Assistant (CNA/NAR)

Lake City, MN · On-site

$23.73 - $25.68/hr

... DHS education scholarships Lake City Care Center is nestled near the picturesque Lake Pepin in ... to call lights * Nursing Assistant may per community patient care model check and record vitals

Ebenezer

Nursing Assistant (CNA/NAR)

Lake City, MN · On-site

$23.73 - $25.68/hr

... DHS education scholarships Lake City Care Center is nestled near the picturesque Lake Pepin in ... to call lights * Nursing Assistant may per community patient care model check and record vitals

hammerresidence

Nurse

Wayzata, MN · On-site

$54K - $63K/yr

Responsible for emergency call rotation/on-call for one week every 6 weeks. Position Summary The ... All employees are expected to center, model, and champion Hammer & NER's core values: Person ...

hammerresidence

Nurse

Wayzata, MN · On-site

$54K - $63K/yr

Responsible for emergency call rotation/on-call for one week every 6 weeks. Position Summary The ... All employees are expected to center, model, and champion Hammer & NER's core values: Person ...

hammerresidence

Nurse

Wayzata, MN

$54K - $63K/yr

Responsible for emergency call rotation/on-call for one week every 6 weeks. Position Summary The ... All employees are expected to center, model, and champion Hammer's core values: Person-Centered ...

hammerresidence

Nursing - Nurse

Wayzata, MN · On-site

$54K - $63K/yr

Responsible for emergency call rotation/on-call for one week every 6 weeks. Position Summary The ... All employees are expected to center, model, and champion Hammer's core values: Person-Centered ...

hammerresidence

Nursing - Nurse

Wayzata, MN · On-site

$54K - $63K/yr

Responsible for emergency call rotation/on-call for one week every 6 weeks. Position Summary The ... All employees are expected to center, model, and champion Hammer's core values: Person-Centered ...

hammerresidence

Nurse

Wayzata, MN · On-site

$54K - $63K/yr

Responsible for emergency call rotation/on-call for one week every 6 weeks. Position Summary The ... All employees are expected to center, model, and champion Hammer & NER's core values: Person ...

hammerresidence

Nurse

Wayzata, MN · On-site

$54K - $63K/yr

Responsible for emergency call rotation/on-call for one week every 6 weeks. Position Summary The ... All employees are expected to center, model, and champion Hammer & NER's core values: Person ...

hammerresidence

Nurse- LPN or RN

White Bear Lake, MN · On-site

$54K - $63K/yr

Responsible for emergency call rotation/on-call for one week every 6 weeks. Position Summary The ... All employees are expected to center, model, and champion Hammer's core values: Person-Centered ...

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All JobsDhs Call Center JobsDhs Call Center Jobs in Minnesota

Dhs Call Center information

What is a DHS Call Center?

A DHS Call Center job involves assisting individuals with inquiries related to government programs and services, such as benefits, eligibility, and applications. Agents handle incoming calls, provide information, resolve issues, and sometimes escalate complex cases. Strong communication skills, patience, and knowledge of DHS policies are essential.

What are the main responsibilities of a DHS Call Center representative on a daily basis?

DHS Call Center representatives are primarily responsible for handling incoming calls from the public regarding benefit programs, eligibility requirements, and application statuses. They answer questions, provide information, assist with completing forms, and sometimes help resolve issues or complaints related to Department of Human Services support programs. Representatives may also input data, update case files, and refer callers to additional resources or specialized staff as necessary. The role requires clear communication, patience, and the ability to manage confidential information efficiently while maintaining a professional and supportive demeanor.

What are the key skills and qualifications needed to thrive in the DHS Call Center position, and why are they important?

To thrive as a DHS Call Center representative, you typically need strong customer service skills, familiarity with government assistance programs, and a high school diploma or equivalent. Proficiency in using call center software, case management systems, and sometimes knowledge of state-specific databases is important. Excellent listening, empathy, and conflict resolution are key soft skills that help build rapport and effectively support callers. These competencies are essential to efficiently address client needs, ensure accurate information is provided, and maintain a high standard of service in a demanding environment.

What are popular job titles related to Dhs Call Center jobs in Minnesota?

For Dhs Call Center jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Dhs Call Center jobs in Minnesota look for?

The top searched job categories for Dhs Call Center jobs in Minnesota are:

Dhs Call Center jobs near you
Infographic showing various Dhs Call Center job openings in Minnesota as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution.

Director of Nursing

Minnesota Department of Veterans Affairs

Anoka, MN • On-site

$79K - $114K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Company Description
The Minnesota Department of Human Services (DHS) helps provide essential services to Minnesota's most vulnerable residents. Working with many others, including counties, tribes and nonprofits, DHS helps ensure that Minnesota seniors, people with disabilities, children and others meet their basic needs and have the opportunity to reach their full potential.
Job Description
Director of Nursing
Anoka, MN
$79,866 - $114,569 annually
Anoka Metro Regional Treatment Center (AMRTC) is seeking a talented Registered Nurse with significant experience in psychiatric or mental health nursing to serve as the Director of Nursing. This position offers an exciting and challenging opportunity to lead a dedicated nursing staff. Join our team as a State of Minnesota employee!
Operated by the Minnesota Department of Human Services (DHS), AMRTC is an inpatient psychiatric hospital serving adults with mental illness in a large, campus-based setting. Located just north of the Twin Cities metro area, this modern, 100-bed facility offers person-centered adult mental health care in a pleasant environment enjoyed by patients and employees alike.
Responsibilities:
As the Director of Nursing, you will develop facility-wide patient care programs, policies and procedures ensuring quality patient care that is compassionate, culturally competent, cost-effective, and efficient. You will oversee the implementation for the facility's plan for providing treatment to in-patient treatment units including services provided by the Bed Management, Control Desk, Nursing Education and Infection Control Office. In addition, you will also participate in decision making with leaders from executive and clinical areas in the facility, developing and implementing an effective ongoing program to monitor, evaluate and improve the quality of care delivered to patients.
Benefits:
The State of Minnesota offers an excellent employee benefits package, including low-cost medical and dental insurance with affordable dependent coverage, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.
Qualifications
• Current licensure as a Registered Nurse in Minnesota.
• Master's degree in nursing or advanced practice certification.
• Three (3) years of progressive supervisory experience in a large healthcare setting
Additional Information
Apply online by MONDAY, OCTOBER 31st atwww.mn.gov/careers, search for job ID# 8335
HAVING TROUBLE WITH THE APPLICATION & WEBSITE?
Contact the helpdesk at 651-259-3637 or visit http://www.mn.gov/mmb/careers/applicant-help.
If you have questions about this position, please contact:
Caroline Dillon
Recruitment Specialist
Phone: 651-431-3673
Our mission as an employer is to actively recruit, welcome and support a workforce, which is diverse and inclusive of people who are underrepresented in the development of state policies, programs and practices, so that we can support the success and growth of all people who call Minnesota home.

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