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Developmental Disability Case Manager Jobs in Delaware

... development. Ministry/Facility Information Saint Francis College Avenue, part of Trinity Health ... disability, veteran status, or any other status protected by federal, state, or local law.

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Developmental Disability Case Manager information

What is the difference between Developmental Disability Case Manager vs Behavioral Health Case Manager?

AspectDevelopmental Disability Case ManagerBehavioral Health Case Manager
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCDC are commonSimilar educational background; certifications like CCM or CBHCM are often preferred
Work EnvironmentWorks with individuals with developmental disabilities in community, residential, or outpatient settingsWorks with clients with mental health or behavioral issues in clinics, hospitals, or community programs
Employer & IndustryNonprofits, government agencies, healthcare providers serving developmental disabilitiesHospitals, mental health clinics, community health organizations

Both roles involve coordinating care and support services, but Developmental Disability Case Managers focus on individuals with developmental disabilities, while Behavioral Health Case Managers address mental health and behavioral issues. The skills and certifications overlap, but the target populations and work settings differ.

What does a Developmental Disability Case Manager do?

A Developmental Disability Case Manager helps individuals with developmental disabilities access services and support tailored to their needs. They assess clients’ strengths and challenges, develop personalized care plans, and coordinate with service providers, families, and community resources. Their goal is to improve clients’ quality of life by ensuring they receive appropriate healthcare, education, employment, and housing support. Case managers also advocate for their clients and monitor their progress over time.

What are the key skills and qualifications needed to thrive as a Developmental Disability Case Manager, and why are they important?

To thrive as a Developmental Disability Case Manager, you need a background in social work, psychology, or a related field, often supported by a relevant degree and applicable state licensure. Familiarity with case management software, Medicaid/Medicare systems, and individualized service planning tools is typically required. Exceptional communication, empathy, and organizational skills help build trust with clients and coordinate effectively with families and service providers. These skills ensure that individuals with developmental disabilities receive appropriate, timely, and person-centered support for improved quality of life.

What are some common challenges faced by Developmental Disability Case Managers, and how can they be addressed?

Developmental Disability Case Managers often encounter challenges such as high caseloads, navigating complex service systems, and balancing the diverse needs of clients and families. Effective time management, ongoing professional development, and strong communication skills are essential to address these challenges. Building collaborative relationships with service providers and maintaining organized documentation can also help ensure quality support for individuals with developmental disabilities. Support from a multidisciplinary team and regular supervision further assist in managing workload and stress.
What are popular job titles related to Developmental Disability Case Manager jobs in Delaware? For Developmental Disability Case Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Developmental Disability Case Manager jobs in Delaware look for? The top searched job categories for Developmental Disability Case Manager jobs in Delaware are:
Senior Social Services Case Manager

Senior Social Services Case Manager

Delaware State Housing Authority

Rehoboth, DE • On-site

$43K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

JOB VACANCY
 
SENIOR SOCIAL SERVICES CASE MANAGER 
 
ENTRY LEVEL SALARY:   $43,834.00  -   FULL-TIME
 
OFFICE LOCATIONS:   Burton Village/Hickory Tree - Rehoboth/Selbyville-DE
 
OPENING DATE:   06/10/2026           CLOSING DATE:   06/24/2026
 
 
Looking for a career with excellent benefits?
 
As part of the DSHA team, you will have immediate access to health, vision, and dental insurance, vacation and sick leave, paid holidays, tuition assistance, fitness reimbursement, retirement plan, and more while working to further DSHA’s mission of providing safe, affordable housing.
 
SUMMARY
 
These non-State positions are responsible for case management work at the full performance level counseling and assisting clients to meet personal, social, health and economic needs. An incumbent in this job functions under the direct supervision of a technical or administrative supervisor and is responsible for long term/short term determination, development and implementation of a service plan to meet individual client's personal, social, health and economic needs in a cost effective, timely and productive manner. Work includes re-determining the status of client needs and involves extensive interaction with clients, service providers, social service agencies and resources to see case through to completion. An incumbent performs service evaluations, site monitoring and client counseling sessions that include authorization of services and collecting, analyzing and evaluating client progress to ensure treatment goals/objectives are being met. An incumbent may interact with other professionals in the development of an interdisciplinary team plan and may recommend and authorize changes and coordinate agency provider efforts.  
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
Essential functions are fundamental, core and are not intended to be an exhaustive list of all job duties. Since specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here
  • Interviews client, family and/or professional sources to determine client’s needs for a variety of social services which may include employment, job search and basic skills remediation.

  • Develops a comprehensive cost effective service plan utilizing in-house sources, referrals, contracted providers, etc.  

  • Conducts on-going monitoring and assessment of service delivery for optimum quality and efficiency, and authorizes and recommends changes and adjustments as needed.  

  • Maintains comprehensive case records, summaries, statistical and narrative reports and completes required forms.  

  • Establishes effective working relationship with clients, family, community and professional sources.  

  • Provides specialized casework and counseling services in such areas as protective and options counseling.  

  • Provides direct casework service through individual/group conferences, counseling and/or site visits.  

  • Supplies information and responses to inquiries regarding services for clients, family, community and government agencies.  

  • May provide supportive casework to clients.

 
JOB RESPONSIBILITIES
 
  • Knowledge of program criteria, services, resources and standards of health care, cost factors and service delivery. 

  • Knowledge of social work/counseling techniques, practices and principles. 

  • Knowledge of agency, State and Federal rules and regulations, community resources and human behavior. 

  • Knowledge of information systems, federal and state reporting requirements. 

  • Knowledge of principles, skills and process of case management. 

  • Skill in interviewing, oral and written communication and interpersonal relations for effective interactions with client/family providers and agencies. 

  • Skill in problem solving, analysis, interpretation, application of laws, regulations and policy. 

  • Skill in mathematical computation time management and case management and maintenance. 

  • Ability to accurately determine client needs, recommend action plan and assess agency/provider service delivery and performance.

  • Ability to gather, compile, and record, information for comprehensive statistical and narrative reports and summaries as required.

  • Ability to establish and maintain effective working relationship with clients/family, providers, agencies and public.

 
MINIMUM QUALIFICATIONS
 
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
  1. Six months experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual’s human service needs. 

  2. Six months experience in making recommendations as part of a client's service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits. 

  3. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures. 

  4. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data. 

THIS POSITION REQUIRES THE SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND SCREENING AND A VALID DRIVERS LICENSE.

 
BENEFITS
These include up to 15 vacation days and 15 sick day leave accrual, up to 13 paid holidays a year, liberal retirement benefits, immediate access to health, short- and long-term disability, and life insurance plans and voluntary dental, vision, and various supplemental benefit options.
 
APPLICATION PROCEDURES
 
Applications must be completed by the closing date on our website www.destatehousing.com (Click on About Us, Employment, Click Here to View All Current Openings, Select job, Scroll Down & Click Apply Now.) Contact: email: DSHA_HR@delaware.gov
 
     DSHA IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER.
 
As an equal opportunity employer, DSHA provides an employment environment that supports and encourages the application of all persons without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 
Accommodations are available for applicants with disabilities in all phases of the application and employment process. Please call DSHA at 302.739.4263 or 888.363.8808 with any questions or requests. TTY/ ASCII/ VOICE/ VCO users may utilize the Telecommunications Relay Service (TRS) at 800.676.3777.
 
DIRECT DEPOSIT OF PAY IS A CONDITION OF EMPLOYMENT. FAILURE TO AGREE TO PARTICIPATE IN DIRECT DEPOSIT WILL RESULT IN THE WITHDRAWAL OF OFFER OF EMPLOYMENT. DSHA HAS A LAG PAY SYSTEM.