Development Bank Jobs (NOW HIRING)

Classification:
Non-Exempt/Hourly
Job Type:
Full-Time
Location:
Florissant Location
14040 New Halls Ferry Road
Florissant, MO 63033
Reports To:
Florissant Operations Officer
ABOUT US:
FCB Banks has been family owned and managed for more than three generations. Our original banks opened in New Baden and Albers in 1901 and customers quickly associated FCB with quality service, competitive rates, and personal customer care. These qualities became the pillars of our business when First Collinsville Bank opened in 1990 and we began expanding throughout the area. We streamlined and simplified banking operations and officially changed our name to FCB Banks in 2017. Today we have seventeen locations in sixteen wonderful towns serving customers in Illinois and Missouri. We pride ourselves on being locally owned and operated as well as a valued part of the community. Since 1901 our goal at FCB Banks has always been to provide exceptional service to our valued customers.
JOB SUMMARY:
The Management Development Banker is a developmental role for employees with the potential and desire to pursue leadership opportunities within FCB Banks. This position develops proficiency in Universal Banker responsibilities while gaining experience in location operations, customer relationship management, employee coaching, and leadership. Working closely with location leadership, the Management Development Banker serves as a resource for employees, supports daily location operations, and progressively assumes greater responsibility while developing the knowledge, leadership skills, and judgment necessary for future management opportunities. Advancement opportunities into leadership positions are based on individual performance, demonstrated competencies, and organizational needs.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Customer Service & Retail Banking
• Learn and perform all Universal Banker responsibilities, including teller operations and consumer and commercial deposit account opening and servicing.
• Deliver exceptional customer service while identifying customer financial needs and recommending appropriate Bank products and services.
• Develop proficiency in consumer and business relationship banking, digital banking services, and customer retention.
• Generate quality referrals to lending, business services, investments, tax services, and other departments.
Location Operations
• Learn and perform all location operational procedures, including cash handling, vault operations, ATM balancing, dual-control functions, security procedures, and regulatory compliance.
• Assist with location opening and closing responsibilities and ensure operational standards are consistently maintained.
• Monitor operational accuracy and assist in resolving customer service and operational issues.
Leadership Development
• Serve as a dependable resource for location employees by assisting with questions, procedures, and day-to-day operational support.
• Assist location leadership with onboarding, coaching, and training employees while reinforcing operational and customer service standards.
• Learn effective leadership practices, including employee coaching, conflict resolution, delegation, time management, and performance accountability.
• Assist in coordinating daily workflow to ensure efficient location operations and a positive customer experience.
• Participate in location meetings, sales initiatives, community events, and business development activities.
• Complete special projects and cross-functional assignments to broaden banking knowledge and leadership experience.
• Demonstrate initiative, professionalism, and sound judgment while progressively assuming greater responsibility.
General Responsibilities
• Maintain confidentiality of customers and Bank information.
• Comply with all Bank policies, procedures, and applicable banking regulations.
• Perform other duties and responsibilities as assigned.
Position Authority
This position develops leadership skills through coaching, mentoring, and operational support but does not have supervisory authority. Employees in this role may assist with training, coordinate work assignments at the direction of management, and serve as a technical resource; however, all personnel decisions, performance management, scheduling, and disciplinary matters remain the responsibility of location management.
TECHNICAL SKILLS:
• Teller operations, cash handling, and balancing.
• Consumer and commercial deposit account opening and servicing.
• Digital banking platforms and banking software systems.
• Knowledge of location operations, compliance, and operational controls.
• Leadership, communication, coaching, and problem-solving skills.
• Ability to prioritize, delegate, and effectively manage multiple responsibilities.
QUALIFICATIONS:
• High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Finance, Management, or a related field preferred.
• Previous customer service, retail, banking, or leadership experience preferred.
• Demonstrated leadership potential with the ability to motivate others and take initiative.
• Strong communication, organizational, interpersonal, and problem-solving skills.
• Ability to build relationships with customers and coworkers while promoting a collaborative team environment.
• Willingness to learn all aspects of location banking and assume increasing leadership responsibilities.
WORKING ENVIRONMENT AND DEMANDS:
• Work is performed primarily in a professional office and retail banking environment with frequent customer and employee interaction.
• Ability to work during the Bank's normal operating hours (Monday through Friday 8:00 am - 6:00 pm; Saturdays on rotation 8:00 am - 12:30 pm).
• Frequent use of computers, telephones, office equipment, and banking technology.
• Frequent verbal and written communication with customers, employees, and external business partners.
• Ability to sit, stand, walk, bend, reach, and perform repetitive hand movements throughout the workday.
• Ability to move throughout branch and administrative office locations and occasionally travel between Bank facilities, meetings, training sessions, and community events.
• Ability to lift, carry, push, or pull up to 25 pounds of supplies, cash, office materials, or equipment
• Ability to prioritize multiple responsibilities, adapt to changing business needs, and maintain accuracy in a fast-paced environment with frequent interruptions.
• Ability to exercise sound judgment, maintain confidentiality, and professionally handle sensitive or confidential information.
• Occasional local travel required to support operational, training, business development, or community outreach activities.
BENEFITS:
• $20.00 - $25.00 per hour, eligible for performance-based bonuses and incentives
• Health, Dental, Vision Insurance
• Group Life Insurance 1x annual salary, 100% paid by the bank
• Long-Term Disability insurance, 25% paid by the bank
• Voluntary Life Insurance and Accidental Death and Dismemberment Insurance
• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
• Employee Assistance Program, Travel Assistance and Life Services Tool Kit
• Paid time off including Vacation, Personal and Sick leave
• Partially-paid Parental Leave for eligible employees
• 401(k) with company match for eligible employees
DISCLAIMER:
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities.
FCB Banks retains the right to change or assign other duties to this position.
Equal access to programs, services and employment opportunities is available to all persons without regard to age, ancestry, citizenship, status, color, physical or mental disability, genetic information, marital status, military status, national origin, race, religion, sex (including pregnancy), sexual orientation, or any other basis protected by federal, state, and/or local law.
In accordance with the Americans with Disabilities Act and/or applicable state and local laws, applicants requiring reasonable accommodations for the application and/or interview process should notify the FCB Human Resources Department. Examples of reasonable accommodations include making a change to the application process; providing written materials in an alternate format such as braille, large print, or audio recording; using a sign language interpreter; using specialized equipment; or modifying testing conditions.
Applicants have rights under Federal Employment Laws
Equal Employment Opportunity Poster https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Equal Employment Opportunity Supplement https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Family and Medical Leave Act (FMLA) https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
Employee Polygraph Protection Act https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf