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Desktop Support Jobs in Powder Springs, GA (NOW HIRING)

STEMtech

Tier II Admin/Engineer

Marietta, GA

Master of Desktop Support and customer service. Proactive on potential customer issues and IT environment health. Familiar with remote Troubleshooting methods. Servers, Systems, Networking Level 2 ...

Yochana

FSO

Atlanta, GA · On-site

A+ Hardware, Microsoft (preferred), ITIL (Preferred), CCNA (preferred) Hardware Support: PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones ...

E-Solutions

SOT Infra - FSO - GA

Atlanta, GA · On-site

A+ Hardware, Microsoft (preferred), ITIL (Preferred), CCNA (preferred) Hardware Support: PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones ...

VDart

FSO

Atlanta, GA · On-site

A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones ...

STEMtech

Tier II Admin/Engineer

Marietta, GA · On-site

Master of Desktop Support and customer service. • Proactive on potential customer issues and IT environment health. • Familiar with remote Troubleshooting methods. Servers, Systems, Networking ...

DMI

Mid-Level Deskside Support Specialist

Atlanta, GA

$63K - $70K/yr

Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency operations, addressing hardware and software issues for desktops, laptops, and peripherals. * Document ...

DMI

Mid-Level Deskside Support Specialist

Atlanta, GA · On-site

Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency operations, addressing hardware and software issues for desktops, laptops, and peripherals. * Document ...

DMI

Mid-Level Deskside Support Specialist

Atlanta, GA · On-site

$63K/yr

Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency operations, addressing hardware and software issues for desktops, laptops, and peripherals. * Document ...

TEKsystems

Desktop Technician

Atlanta, GA

$20 - $25/hr

Site Management & Project Support * Remove installation debris, packaging materials, and excess ... Experience with desktop hardware deployment, workstation setup, or IT infrastructure projects.

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

Qualifications * 3-5 years of experience in IT support, help desk, desktop support, or a related technical role. * Experience supporting Windows and macOS environments. * Familiarity with Microsoft ...

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site

$20.75 - $28.25/hr

Qualifications * 3-5 years of experience in IT support, help desk, desktop support, or a related technical role. * Experience supporting Windows and macOS environments. * Familiarity with Microsoft ...

Digital Insight

IT End User Support

Atlanta, GA · On-site

Deliver handson support for laptops, desktops, and highperformance engineering workstations, including system staging, restoration, and recovery. * Help Desk Operations: Resolve incidents in ...

Curant Health

IT Support Specialist

Smyrna, GA

This includes provisioning, installation/configuration, operation, and maintenance of systems hardware and software, website maintenance tasks, employee setup and maintenance, desktop support, and ...

BECPOS

IT End User Support

Atlanta, GA · On-site

Deliver handson support for laptops, desktops, and highperformance engineering workstations, including system staging, restoration, and recovery. * Help Desk Operations: Resolve incidents in ...

NCR

IT End User Support

Atlanta, GA

Deliver handson support for laptops, desktops, and highperformance engineering workstations, including system staging, restoration, and recovery. * Help Desk Operations: Resolve incidents in ...

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All JobsDesktop Support JobsDesktop Support Jobs in Powder Springs, GA

Desktop Support information

See Powder Springs, GA salary details

$13

$21

$31

How much do desktop support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop support in Powder Springs, GA is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $23.46 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Powder Springs, GA?

The most popular types of Desktop Support jobs in Powder Springs, GA are:

What job categories do people searching Desktop Support jobs in Powder Springs, GA look for?

The top searched job categories for Desktop Support jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Desktop Support jobs?

Cities near Powder Springs, GA with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Powder Springs, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,231 per year, or $21.7 per hour.

Tier II Admin/Engineer

STEMtech

Marietta, GA

Contractor

Re-posted 8 days ago

Job description

Job Description

STEMtech has a client seeking a level II admin/engineer to work in the Marietta area, under the direction of management located in Florida. This individual will be the local lesion between the hiring manager and their team in the Atlanta area. Knowledge of general networking, Active Directory and Microsoft Exchange will be important. 

The project is a new construction project, and will include managing instillation/setup of general infrastructure under the direction of the Florida office and Local Project Managers.

Qualifications

Windows Desktop Level 2 System Administrator Key Skills: 

Problem investigation, troubleshooting and resolution. Master of Desktop Support and customer service. 

Proactive on potential customer issues and IT environment health. 

Familiar with remote Troubleshooting methods.

Servers, Systems, Networking Level 2 Skills 

 Knowledge of Servers: Active Directory, Group Policy, bring up Domain Controllers 

Administer and experience migrating on a team or autonomously, on-premise Exchange of O365 

P2V experience, working with VMware or Hyper-V 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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