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Desktop Support Jobs in Mobile, AL (NOW HIRING)

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

Configure, image, and deploy 60-80 desktop and laptop systems * Perform workstation setup, software installation, and basic system configuration * Transfer user data from legacy devices to new ...

AMVAC CHEMICAL CORP

IT Support Specialist

Axis, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This role supports desktops, laptops, mobile devices, office connectivity, and reporting tools to ensure consistent system performance across the organization for the administrative and manufacturing ...

Lynn Rodens

Technical Support

Mobile, AL · On-site

$37K - $46K/yr

Responsibilities : • Configure, image, and deploy 60-80 desktop and laptop systems • Perform ... • Install and support Microsoft Office, Citrix, printers, and related peripherals • ...

Dave & Buster's

Games Support Tech

Mobile, AL · On-site

$37K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

U.S. Navy

IT Support Specialist

Spanish Fort, AL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Magnolia Springs, AL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Saraland, AL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Moss Point, MS

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Theodore, AL

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Desktop Support information

See Mobile, AL salary details

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How much do desktop support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support in Mobile, AL is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $24.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Mobile, AL?

The most popular types of Desktop Support jobs in Mobile, AL are:

What are popular job titles related to Desktop Support jobs in Mobile, AL?

For Desktop Support jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Mobile, AL look for?

The top searched job categories for Desktop Support jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Desktop Support jobs?

Cities near Mobile, AL with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Mobile, AL as of August 2026, with employment types broken down into 67% Full Time, 6% Temporary, and 27% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $47,399 per year, or $22.8 per hour.

IT Associate Desktop support analyst

Altera Digital Health APAC

Mobile, AL • On-site

$23.25 - $31/hr

Full-time

Re-posted 28 days ago

Job description

Job Summary:
Altera Digital Health APAC is seeking an IT Associate Desktop Support Analyst to play a critical frontline role in ensuring the smooth functionality of the organization's technology environment. The analyst will troubleshoot and resolve a wide range of technical issues while delivering exceptional customer service and collaborating with the IT team to enhance overall service delivery.
Responsibilities:
• Gather detailed information from end users about reported issue.
• Perform initial diagnostics and troubleshooting steps based on the information provided.
• Oversee timely and effective resolution of technical issues.
• Analyze trends in reported issues to identify and address common problems
• Escalate complex problems to appropriate support teams for resolution.
• Ensure & enforce best practices.
• Coordinate with other IT teams to ensure the fastest and most efficient resolution to critical problems.
• Develop and maintain comprehensive knowledge base to assist in incident resolution
• Document all actions taken and update the ticket with the status and resolution.
• Monitor the help desk ticketing system for new support requests.
• Prioritize and categorize tickets based on urgency and impact.
• Maintain accurate and up-to-date documentation of known issues, troubleshooting steps, and resolutions.
• Create or update knowledge base articles for common issues to facilitate self-service support.
• Share knowledge and insights with the team to improve overall efficiency and problem-solving.
Qualifications:
Required:
• High School diploma
• At least two to four years of experience in related field
• Strong technical knowledge, understanding of IT systems and networks
• Excellent interpersonal, and verbal/communication skills
• Team Player
• Loading PC’s
• Troubleshooting issues
• Customer Service oriented
• Passing a pre-employment drug screening and background check
Preferred:
• Bachelor’s degree
• ITIL or other relevant certifications
• MAC and IOS products
Company:
Healthcare should be easier to access, easier to understand and easier to navigate. It should work smarter and be more intuitive. Founded in , the company is headquartered in Adelaide, South Australia, AU, , with a team of 5001-10000 employees. The company is currently Late Stage.

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