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Desktop Support Jobs in Buffalo Grove, IL (NOW HIRING)

Syntricate Technologies

Desktop Support

Deerfield, IL · On-site

Desktop Support Location : Deerfield IL (Onsite) Duration : Contract Experience : 9+ : * Desktop Support: OSS (Local IT ) * Provide onsite and desk side support services to end users. * Build ...

Worldwide Flight Services

Desktop Support

Chicago, IL · On-site

$21 - $26.50/hr

Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC's, laptops, mobile devices, printers ...

Worldwide Flight Services

Desktop Support

Chicago, IL

$20.75 - $26.50/hr

Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC's, laptops, mobile devices, printers ...

Worldwide Flight Services

Desktop Support

Chicago, IL · On-site

$20.75 - $26.50/hr

Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC's, laptops, mobile devices, printers ...

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL

$19 - $23/hr

Company Description Our client is located in Oabrook IL Searching for a Desktop support consultant with 2-5 years of experience for a role in Oakbrook, IL We have 3 positions open with our client and ...

Old Mission Capital

Desktop Support Engineer

Chicago, IL · On-site

$80K - $90K/yr

Desktop Support Engineer Chicago, IL, United States Old Mission is a global proprietary trading firm that leverages state-of-the-art technology and research to identify and execute profitable trading ...

Old Mission

Desktop Support Engineer

Chicago, IL

$80K - $90K/yr

About the Role Old Mission Capital is looking for a hands-on Desktop Support Engineer to join our systems team. You'll support the endpoint infrastructure behind our global trading operations which ...

Artech Information System LLC

desktop support

Chicago, IL · On-site

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Artech Information System LLC

desktop support

Bannockburn, IL · On-site

$21 - $26.75/hr

Desktop Support Representative Onsite Support Job ID # Fast Path [18976] Duration: 1+ Years (Possible Extension) Location: Bannockburn,IL-60015 Onsite) Candidates should be able to diagnose and ...

Artech Information System LLC

Desktop Support

Chicago, IL · On-site

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

VDart

Senior Desktop Support

Chicago, IL · On-site

$21 - $26.50/hr

Senior Desktop Support Chicago, IL (Onsite) Contract * Troubleshooting & Managing Desktop / Laptop / Handhelds * Trouble shooting Printers * Knowledge on Servers and Network * Working knowledge on ...

Old Mission

Desktop Support Engineer

Chicago, IL · On-site

$80K - $90K/yr

Maintain and support the Windows and Linux desktop environment across global offices * Deploy and manage endpoints using Microsoft Intune * Manage user accounts, groups, and access in Active ...

AceStack LLC

Desktop Support Engineer

Chicago, IL · On-site

Desktop Support Engineer Location: Chicago, IL - Onsite Fulltime Permanent FTE * Diagnose and troubleshoot technical issues, including account setup, network configuration, software and hardware ...

Old Mission

Desktop Support Engineer

Chicago, IL · On-site

$80K - $90K/yr

Maintain and support the Windows and Linux desktop environment across global offices * Deploy and manage endpoints using Microsoft Intune * Manage user accounts, groups, and access in Active ...

PeopleCaddie

Desktop Support Analyst

Chicago, IL · On-site

$45 - $52/hr

Desktop Support Technician / Customer Experience (CX) Associate Location: Chicago Loop (100% Onsite) Engagement: Jan 12, 2026 - Jul 10, 2026 Type: W2 or C2C Rate: $45-$52 We are seeking a Desktop ...

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How much do desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support in Buffalo Grove, IL is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $25.38 per hour, depending on experience, location, and employer.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

More about Desktop Support jobs
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What are popular job titles related to Desktop Support jobs in Buffalo Grove, IL? For Desktop Support jobs in Buffalo Grove, IL, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Buffalo Grove, IL look for? The top searched job categories for Desktop Support jobs in Buffalo Grove, IL are:
What cities near Buffalo Grove, IL are hiring for Desktop Support jobs? Cities near Buffalo Grove, IL with the most Desktop Support job openings:
Desktop Support jobs near you
Desktop Support

Desktop Support

Syntricate Technologies

Deerfield, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Position: Desktop Support
Location: Deerfield IL (Onsite)
Duration: Contract
Experience: 9+
Job Description:
  • Desktop Support: OSS (Local IT )
  • Provide onsite and desk side support services to end users.
  • Build, configuring and troubleshoot Install image on Customer PC and laptop applications and hardware components.
  • Support meeting room environment and video conferencing.
  • Support printers, scanners, and other peripherals.
  • Support mobile devices, such as iPads, iPhones, and Android devices.
  • End-User Data back-up and restoration when required in the course of a service incident.
  • Smart hands support for data center equipment
  • Replace defective components cards in data center equipment as advised by Tech Support e.g., Remove a module and replace it, reconnecting patch cables.
  • Daily tape change in support of local Backup Routine in required sites
  • Must have experience of using a Call Logging system.
  • Must have good working knowledge of Windows 7/10 and related Working knowledge of current and legacy hardware platforms.
  • Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.
  • Familiarity with Microsoft SCCM.
  • Excellent hands-on experience in installation and troubleshooting DC equipment's, Rack and Stack of the DC equipment/cable.
  • Excellent communications are mandatory in English and Local language.Desktop Support: Remote EUC
  • Provide Desktop support services to end users remotely.
  • Support printers, scanners, and other peripherals.
  • Support mobile devices, such as iPads, iPhones, and Android devices.
  • Must have experience of using a Call Logging system like SNOW, Remedy etc
  • Must have good working knowledge of Windows 7/10 and related Working knowledge of current and legacy hardware platforms.
  • Experience with building, configuring, replacing and troubleshooting Windows OS, Microsoft Apps and other day to day use applications such as VPN, Adobe etc.
  • basic troubleshooting of Laptop hardware

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