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Desktop Support Technician Jobs in Spring, TX (NOW HIRING)

Inserso

Network Support Technician

Spring, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General ...

Inserso

Network Support Technician

The Woodlands, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General ...

MSCCN

Level 2 Desktop Support - Tomball, TX

Tomball, TX · On-site

$45K - $60K/yr

We are currently seeking a qualified Level 2 Desktop Support to join our client's team for an onsite position in Tomball, TX. This resource will be expected to provide effective diagnostic evaluation ...

Service Global, Inc

Desktop EUC L1

Houston, TX · On-site

$19.25 - $24.50/hr

Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments: * Troubleshoot technical problems and issues in the field, perform root cause analysis, and report findings to ...

IronEdge Group, LTD

IT Support Technician

Houston, TX · Remote

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

IronEdge Group

IT Support Technician

Houston, TX · On-site +1

$39K - $44K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

Harris County

IBIS Support Technician

Houston, TX · On-site

$31K/yr

The IBIS Support Technician is an entry-level position responsible for evaluating and documenting the function and safety of firearms that are submitted to the Department's Firearms Identification ...

Harris County

IBIS Support Technician

Houston, TX

$31K/yr

The IBIS Support Technician is an entry-level position responsible for evaluating and documenting the function and safety of firearms that are submitted to the Department's Firearms Identification ...

Harris County, TX

IBIS Support Technician

Houston, TX · On-site

The IBIS Support Technician is an entry-level position responsible for evaluating and documenting the function and safety of firearms that are submitted to the Department's Firearms Identification ...

Dave & Buster's

Support Technician

Houston, TX

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Dave & Buster's, Inc.

Support Technician

Houston, TX · On-site

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

Crescent Energy

IT Support Associate

Houston, TX · On-site

$21 - $24.50/hr

Respond to and resolve incidents and service requests involving laptops, desktops, monitors, docking stations, printers, mobile devices, peripherals, and other workplace technology. * Support end ...

Artech Information System LLC

DESKSIDE SUPPORT

Houston, TX

$19.25 - $24.50/hr

Skills Required deskside support technician with at least 3 years experience. * This individual needs to be proficient supporting clients in an Client based Win 7 environment. This model is dispatch ...

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All JobsDesktop Support Technician JobsDesktop Support Technician Jobs in Spring, TX

Desktop Support Technician information

See Spring, TX salary details

$12

$20

$29

How much do desktop support technician jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop support technician in Spring, TX is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.02 per hour, depending on experience, location, and employer.

What is a desktop support technician?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support technician?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by desktop support technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

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What are popular job titles related to Desktop Support Technician jobs in Spring, TX?

For Desktop Support Technician jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Support Technician jobs in Spring, TX look for?

The top searched job categories for Desktop Support Technician jobs in Spring, TX are:

What cities near Spring, TX are hiring for Desktop Support Technician jobs?

Cities near Spring, TX with the most Desktop Support Technician job openings:

Desktop Support Technician jobs near you
Infographic showing various Desktop Support Technician job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,506 per year, or $20.4 per hour.

Network Support Technician

Inserso

Spring, TX • On-site

Full-time

Re-posted 3 days ago

Job description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Responsibilities:
  • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
  • Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
  • Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
  • Assist in testing, applying, and maintaining server configurations and related security patches.
  • Assist in maintaining and checking the health of systems and backups to include restore testing.
  • Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
  • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
  • Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
  • Provide inventory support and input to the provided inventory system for the customer.
  • Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
  • Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
  • Conduct or provide new equipment deployments and/or requested deployment support.
  • Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
  • Analyzes functional business requirements and design specifications for functional activities.
  • Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
  • Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
  • Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
  • Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
  • Associate Degree or equivalent experience.
  • 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
  • Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
  • General knowledge network products and systems.
  • Experience in a rapid paced, time sensitive, high-quality environment.
  • Must have excellent team skills and collaboration skills.
  • Attention to detail and follow-through.
  • Ability to work with minimal supervision.
  • Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
  • Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
  • If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
  • Prior experience of IT support in an Enterprise environment (10,000+ end-users).
  • Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
  • Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
  • Experience evaluating system performance results and recommending improvements or optimizations.
  • Experience performing IT hardware repairs and installing replacement parts.
  • Experience planning and leading technology assignments and projects.
  • Prior hands-on experience with the setup, configuration and administration of servers and backups.
  • Experience functioning as a technical expert across multiple project assignments.
  • ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
  • Effectively communicate with customers, stakeholders, and technical specialists.
  • This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

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