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Desktop Support Technician Jobs in Spring, TX (NOW HIRING)

Manager, IS Desktop Support

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Company Description David Weekley Homes is seeking a highly capable Manager, IS Desktop Support to lead our desktop and end-point support services team. In this role, you'll ensure that our Team ...

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

  • Medical

  • Retirement

  • PTO

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

Desktop Support Analyst - CS

Houston, TX

$21 - $28/hr

  • Medical

  • Retirement

  • PTO

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

Desktop Support Analyst - CS

Houston, TX · On-site

$22.25 - $29.75/hr

  • Medical

  • Retirement

  • PTO

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

POSITION SUMMARY We are seeking a skilled and motivated IT Service Desk Technician to join our on ... The ideal candidate will bring proven experience in desktop support, network infrastructure, and ...

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

IT Helpdesk technician Location: Houston, TX 77064 Business Unit: CESBG Job Classification: Non ... Diagnose and resolve common ITproblems, including desktop/laptop issues, printer malfunctions ...

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy ... Provide Tier 1 and Tier 2 technical support for Sungrow USA, including desktops, laptops, mobile ...

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy ... Provide Tier 1 and Tier 2 technical support for Sungrow USA, including desktops, laptops, mobile ...

Showing results 21-40

Desktop Support Technician information

See Spring, TX salary details

$12

$20

$29

How much do desktop support technician jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for desktop support technician in Spring, TX is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.02 per hour, depending on experience, location, and employer.

What is a desktop support technician?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support technician?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by desktop support technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

More about Desktop Support Technician jobs

What are popular job titles related to Desktop Support Technician jobs in Spring, TX?

For Desktop Support Technician jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Support Technician jobs in Spring, TX look for?

The top searched job categories for Desktop Support Technician jobs in Spring, TX are:

What cities near Spring, TX are hiring for Desktop Support Technician jobs?

Cities near Spring, TX with the most Desktop Support Technician job openings:

Infographic showing various Desktop Support Technician job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,506 per year, or $20.4 per hour.

Manager, IS Desktop Support

David Weekley Homes

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


David Weekley Homes rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Company Description
Job Description
David Weekley Homes is seeking a highly capable Manager, IS Desktop Support to lead our desktop and end-point support services team. In this role, you'll ensure that our Team Members receive responsive, high-quality technology support, while aligning desktop services with our company and department goals. You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise.
Job Responsibilities:
  • Lead, coach, and develop a team of Desktop Support and Field Support Specialists
  • Oversee daily operations for incident and request resolution, hardware/software deployment, device imaging, refresh cycles, and lifecycle management of end-user technology
  • Track and report on key metrics (e.g., SLA compliance, first-contact resolution, CSAT) and drive continuous improvement
  • Act as escalation point for major or complex support issues, communicating effectively with other IT groups and leadership
  • Partner with Infrastructure & Security teams to ensure endpoint security, device management (e.g., Microsoft 365, Azure AD, Intune), and compliance with corporate standards
  • Manage vendor relationships, hardware procurement, warranty / repair logistics, and software licensing for end-user devices
  • Develop and maintain standard operating procedures, knowledge base articles, and training programs to improve service quality and efficiency
  • Assist in budget planning, device inventory management, and asset tracking to support IT lifecycle initiatives

Qualifications
  • Has 7+ years of experience in desktop / end-user support, including at least 3 years in a supervisory or management role-preferably in a multi-site or enterprise environment
  • Embodies a collaborative, servant-leadership style aligned with DWH's culture of putting Team Members first, striving for excellence, and fostering continuous improvement
  • Understands Windows 10/11, Microsoft 365, Active Directory/Azure AD, Intune, endpoint imaging/deployment, and basic networking (DNS, DHCP, VPN)
  • Is familiar with ITSM/ticketing systems, asset management (NinjaOne), and service-management best practices (e.g., ITIL)
  • Demonstrates strong leadership, excellent communication skills (technical and non-technical audiences), and a customer-centric mindset
  • Certifications such as Microsoft Certified: Modern Desktop Administrator, CompTIA A+ / Network+ / Security+, or ITIL v4 Foundation are

Additional Information
What We Offer:
Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 19 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.
We offer an excellent benefits package that includes:
  • Health Insurance - Medical, Dental and Vision
  • 401k and discretionary 8% match
  • Employee Stock Ownership Plan
  • Profit Sharing
  • Vacation, Paid Holidays, plus PTO
  • New Home Discount for Team Member and Family
  • College Scholarship Program
  • Community Outreach
  • Sabbaticals
  • And more!

David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.
Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

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