Atlanta, GA · On-site
$19.50 - $24.75/hr
The position will assist in providing weekly reports, inventory management, and other ... desktops including IMAC (installations, moves, additions, and changes) and Remote support ● ...
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Atlanta, GA · On-site
$19.50 - $24.75/hr
The position will assist in providing weekly reports, inventory management, and other ... desktops including IMAC (installations, moves, additions, and changes) and Remote support ● ...
Atlanta, GA · On-site
$20 - $21/hr
Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams. * Deliver desk-side support during market hours, ensuring ...
Atlanta, GA · On-site
$20 - $21/hr
Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams. * Deliver desk-side support during market hours, ensuring ...
Desktop Management - Infrastructure Services (IS) - 6-10+ years experience JAMF to BigFix Migration is must. We need Senior Level 3 Resource and prefer certified and having experience of JAMF and ...
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Desktop Management - Infrastructure Services (IS) - 6-10+ years experience JAMF to BigFix Migration is must. We need Senior Level 3 Resource and prefer certified and having experience of JAMF and ...
Atlanta, GA · On-site
$50K - $57K/yr
This role is ideal for someone with 1-3 years of ITsupport experience who is looking to grow their career while working across desktop support, networking, endpoint management, and user support. The ...
Atlanta, GA · On-site
$50K - $57K/yr
This role is ideal for someone with 1-3 years of ITsupport experience who is looking to grow their career while working across desktop support, networking, endpoint management, and user support. The ...
Sandy Springs, GA · On-site
$60K - $65K/yr
EUC/Desktop Engineer Technical Analyst Attributes 1. Self-Management and Independence: • Responsibility: Technical Analysts serve as the primary IT support resource for their designated sites and ...
Sandy Springs, GA · On-site
$60K - $65K/yr
EUC/Desktop Engineer Technical Analyst Attributes 1. Self-Management and Independence: • Responsibility: Technical Analysts serve as the primary IT support resource for their designated sites and ...
Support Manager, Managed Services Experience, Marietta, GA As the Support Manager with Managed Services experience, you will lead the team providing first and second level support for all managed ...
Support Manager, Managed Services Experience, Marietta, GA As the Support Manager with Managed Services experience, you will lead the team providing first and second level support for all managed ...
Rockmart, GA · On-site
$50K - $58K/yr
Perform other duties as assigned by the IT Department Manager. Required Qualifications * High school diploma or equivalent. * 1-2 years of experience in IT help desk, desktop support, client support ...
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Rockmart, GA · On-site
$50K - $58K/yr
Perform other duties as assigned by the IT Department Manager. Required Qualifications * High school diploma or equivalent. * 1-2 years of experience in IT help desk, desktop support, client support ...
Atlanta, GA · On-site
$83 - $102/hr
Responsibilities include managing the operations and staff of multiple court support units or an entire division, including various court programs, document processing and recording, indexing ...
Atlanta, GA · On-site
$83 - $102/hr
Responsibilities include managing the operations and staff of multiple court support units or an entire division, including various court programs, document processing and recording, indexing ...
$58K - $78K/yr
... and managers throughout the City. Minimum Qualifications: Education and Experience 1. Associate's degree in computer science. 2. At least four (4) years of work experience in desktop support.
New
$58K - $78K/yr
... and managers throughout the City. Minimum Qualifications: Education and Experience 1. Associate's degree in computer science. 2. At least four (4) years of work experience in desktop support.
New
The role involves providing desktop support, troubleshooting hardware and software issues, and ensuring compliance with company policies while managing IT equipment and user accounts.
The role involves providing desktop support, troubleshooting hardware and software issues, and ensuring compliance with company policies while managing IT equipment and user accounts.
Atlanta, GA · On-site
The Support Manager is responsible for ensuring the availability, stability, and performance of Loyalty platform. This role leads incident response, operational support, and continuous service ...
Atlanta, GA · On-site
The Support Manager is responsible for ensuring the availability, stability, and performance of Loyalty platform. This role leads incident response, operational support, and continuous service ...
$26 - $29/hr
Desktop hardware and software maintenance and support. * Scanner, printer and other peripheral ... Time management skills * Ability to work under pressure * Strong problem solving and analytical ...
New
$26 - $29/hr
Desktop hardware and software maintenance and support. * Scanner, printer and other peripheral ... Time management skills * Ability to work under pressure * Strong problem solving and analytical ...
New
$26 - $29/hr
Desktop hardware and software maintenance and support. * Scanner, printer and other peripheral ... Time management skills * Ability to work under pressure * Strong problem solving and analytical ...
New
$26 - $29/hr
Desktop hardware and software maintenance and support. * Scanner, printer and other peripheral ... Time management skills * Ability to work under pressure * Strong problem solving and analytical ...
New
Atlanta, GA · On-site
$52 - $76/hr
Incident & Service Request Management Endpoint Management * Deploy, configure, and maintain desktops, laptops, and mobile devices. * Support device imaging, software installations, upgrades, and ...
New
Atlanta, GA · On-site
$52 - $76/hr
Incident & Service Request Management Endpoint Management * Deploy, configure, and maintain desktops, laptops, and mobile devices. * Support device imaging, software installations, upgrades, and ...
New
Atlanta, GA · On-site
We are seeking a Manager, Support to lead a team of Support professionals who deliver timely, high-quality, customer-focused technical support for Eptura customers. This role is accountable for team ...
Atlanta, GA · On-site
We are seeking a Manager, Support to lead a team of Support professionals who deliver timely, high-quality, customer-focused technical support for Eptura customers. This role is accountable for team ...
$100K - $130K/yr
Manage AWS infrastructure supporting VDI workloads, including EC2, VPC, EBS, FSx, IAM, CloudWatch ... Monitor desktop performance, session health, resource utilization, user experience metrics, and ...
$100K - $130K/yr
Manage AWS infrastructure supporting VDI workloads, including EC2, VPC, EBS, FSx, IAM, CloudWatch ... Monitor desktop performance, session health, resource utilization, user experience metrics, and ...
Atlanta, GA · On-site
$110 - $165/hr
... Management, vendors, application owners, Workplace Support, Desktop Support, Service Desk, and EWS teams to coordinate remediation plans and operational follow-through Exposure to endpoint security ...
Atlanta, GA · On-site
$110 - $165/hr
... Management, vendors, application owners, Workplace Support, Desktop Support, Service Desk, and EWS teams to coordinate remediation plans and operational follow-through Exposure to endpoint security ...
Atlanta, GA · On-site
... Management, vendors, application owners, Workplace Support, Desktop Support, Service Desk, and EWS teams to coordinate remediation plans and operational follow-through Exposure to endpoint security ...
Atlanta, GA · On-site
... Management, vendors, application owners, Workplace Support, Desktop Support, Service Desk, and EWS teams to coordinate remediation plans and operational follow-through Exposure to endpoint security ...
Atlanta, GA · On-site
$90 - $120/hr
... Management, vendors, application owners, Workplace Support, Desktop Support, Service Desk, and EWS teams to coordinate remediation plans and operational follow-through Exposure to endpoint security ...
Atlanta, GA · On-site
$90 - $120/hr
... Management, vendors, application owners, Workplace Support, Desktop Support, Service Desk, and EWS teams to coordinate remediation plans and operational follow-through Exposure to endpoint security ...
Atlanta, GA · On-site
$19.25 - $26/hr
Provide support for VPN, remote desktop, and connectivity issues * Maintain asset inventory and assist with hardware lifecycle management * Escalate complex issues to Tier 2/3 teams Required ...
Atlanta, GA · On-site
$19.25 - $26/hr
Provide support for VPN, remote desktop, and connectivity issues * Maintain asset inventory and assist with hardware lifecycle management * Escalate complex issues to Tier 2/3 teams Required ...
$13.46 - $17.20
4% of jobs
$17.20 - $20.93
17% of jobs
$21.70 is the 25th percentile. Wages below this are outliers.
$20.93 - $24.66
19% of jobs
The median wage is $27.39 / hr.
$24.66 - $28.39
14% of jobs
$28.39 - $32.12
6% of jobs
$32.12 - $35.85
3% of jobs
$35.85 - $39.58
9% of jobs
$40.98 is the 75th percentile. Wages above this are outliers.
$39.58 - $43.32
6% of jobs
$43.32 - $47.05
7% of jobs
$47.05 - $50.78
7% of jobs
$50.78 - $54.51
6% of jobs
$13
$32
$54
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
The top searched job categories for Desktop Support Manager jobs in Dallas, GA are:
Cities near Dallas, GA with the most Desktop Support Manager job openings:
$19.50 - $24.75/hr
Contractor
Re-posted 2 days ago
This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed.
The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. The job will require travel between offices (up to 150 miles) Desired Skills & Experience Responsibilities:
● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support
● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices
● Printer break-fix and installation
● Disposal, redeployment and Asset reclaim
● Shipping coordination
● Data Backup and Data Recovery coordination
● Hardware Refresh
● Warranty and Out-of-warranty repair and replacement
● Depot Services
● Walk Up Support
● Spare parts management
● Executive (VIP) Support
● Audio and Video Support including Health Checks
● Inventory and Asset Management – Depot Operations
● Coordinate with external vendors for dispatch support
● Identify and resolve hardware and software application conflicts
● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents
● Responsible for asset tagging and entering all incoming equipment into our asset management system
● Collaborate with cross functional teams to properly onboard incoming new hires
● Ensure that hardware is properly assigned and updated into our management system
● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment
● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware
● Ensure that resolutions are consistent with company standards and policies Requirements/Qualifications:
● Prefer 3-5 years IT experience, including technical training
● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications
● Experience with imaging windows 10 OS.
● Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet)
● Networked printer experience (queue creation, server maintenance, etc.)
● Experience in using PC-based word processing, presentation, and e-mail software preferred
● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred
● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations
● Outstanding customer service and interpersonal skills
● Excellent organizational skills and ability to prioritize tasks among many competing requests
● Experience working in or supporting a call center or help desk environment
● MCP and or A+ Certifications
● Aptitude for learning
● Excellent oral and written communication skills
● Ability to work in teams and in a team environment
● Able to lift up to 50 pounds
● Own car for transportation (mileage will be reimbursed by policy)
● Valid driver’s license
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Whatever your ultimate Infor Platform destination, Infoways is vested in delivering support services that are scalable, and flexible, to your organization’s specific requirements. We create client centric teams that replicate your methodology and processes supported by our network of over 40,000 resources we deliver to meet your organization's requirements. Our tailored Service,Support scenarios include Customizations, Integration, implantation, migrations, and testing, across multiple GEOs.
It services and software development
51 - 200 Employees
Langhorne, PA, US
