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Desktop Support Manager Jobs in Minnesota (NOW HIRING)

Infojini Inc

Desktop Support

Saint Paul, MN

$20.50 - $26/hr

Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery). * A+ certification. * Microsoft Desktop Support certification ...

Avtech solution

Desktop Support

Bloomington, MN · On-site

$20.25 - $25.75/hr

Role : Desktop Support Location : Bloomington, MN Duration : 6 Months+ 1. Build Laptop / desktop ... Experience Access Management: Grant / remove Windows user / group access based on the user request ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

DESKTOP Support Representative Job ID: # Fast Path [19084] Location: Eagan,Mn- 55123 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS ...

Avtech solution

Desktop Support

Bloomington, MN · On-site

$20.25 - $25.75/hr

Position: Desktop Support Location: Bloomington, MN Duration: 3months/CTH. Handle all tickets assigned through Service Now Ticketing tool Provide complete L2 level desktop related Hands & Feet ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

DESKTOP Support Representative Job ID: # S2LF3H Location: Eagan,Mn- 55123 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...

CAI

Desktop Support Technician

Minneapolis, MN · On-site

$21.25 - $27/hr

Desktop Support Technician Req number: R7718 Employment type: Full time Worksite flexibility ... Manage the computer recycling and destruction process in accordance with Client-defined procedures

Artius Solutions

Desktop Support Technician

Saint Paul, MN · On-site

$20.50 - $26/hr

Job Title Desktop Support Technician Location Saint Paul, Minnesota (Onsite) Job Type Full-time | ... This role involves end-user support, device lifecycle management, troubleshooting, and assisting ...

Artius Solutions

Desktop Support Technician

Saint Paul, MN · On-site

$20.50 - $26/hr

Job Title Desktop Support Technician Location Saint Paul, Minnesota (Onsite) Job Type Full-time | ... This role involves end-user support, device lifecycle management, troubleshooting, and assisting ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 + Months (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 + Months (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Ensono

Desktop Support Engineer

Saint Paul, MN · On-site

The Onsite Desktop Support Engineer manages the full physical and digital lifecycle of company ... hardware and software. This role balances high-volume equipment provisioning (imaging and shipping ...

C4 Technical Services

Desktop Support Technician

Plymouth, MN · On-site

$21.25 - $27/hr

Associate or bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience * 1-3 years in a desktop support or IT help desk role * Strong knowledge of ...

Retail Tech

Desktop Support Technician

Chanhassen, MN · On-site

$18 - $24/hr

The Desktop Support Technician will be responsible for assisting with the support, management, and maintenance of all technology. The responsibilities include, but are not limited to, hardware and ...

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Desktop Support Manager information

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$14

$35

$59

How much do desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support manager in Minnesota is $35.43, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $47.07 per hour, depending on experience, location, and employer.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools, making it accessible for those starting their IT careers.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Minnesota? The most popular types of Desktop Support jobs in Minnesota are:
What are popular job titles related to Desktop Support Manager jobs in Minnesota? For Desktop Support Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Minnesota look for? The top searched job categories for Desktop Support Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Desktop Support Manager jobs? Cities in Minnesota with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Desktop Support

Desktop Support

Infojini Inc

Saint Paul, MN

$20.50 - $26/hr

Contractor

Posted 3 days ago

Job description

Company Description

Infojini works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

 Exceptional people, processes, and technology all dedicated to getting the job done right is the secret of our success. We understand that for technology to work it has to serve real business needs, and that every IT service has to be implemented by people. So we focus first on understanding your company and its industry needs, and then on meeting those needs with extraordinary people who have both the industry specific technical skills and the work ethic and communication skills to help ensure your success.

Job Description
Required Skills:
  • 3 years of experience providing direct PC support to end users.
  • 3 years of experience imaging and configuring desktop, laptop and mobile devices.
  • 3 years of experience installing Microsoft Windows operating systems (Windows 7, windows 10).
  • 2 engagements of providing direct PC support to end users.
  •  Identification of all subcontractors, if applicable.

Desired Skills:

  • Experience with similar projects for State, County or local governmental entities.
  • Working knowledge of Active Directory and AD group policies.
  • Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
  • A+ certification.
  • Microsoft Desktop Support certification.
  • 5 years or more experience resolving end users' hardware and software issues in a large IT environment.
  • Degree or equivalent with emphasis in computer science or related fields.
Qualifications

Desired Skills:

  • Experience with similar projects for State, County or local governmental entities.
  • Working knowledge of Active Directory and AD group policies.
  • Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
  • A+ certification.
  • Microsoft Desktop Support certification.
  • 5 years or more experience resolving end users' hardware and software issues in a large IT environment.
  • Degree or equivalent with emphasis in computer science or related fields.
Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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