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Desktop Support Engineer Jobs in Renton, WA (NOW HIRING)

Desktop Support

Kent, WA · On-site

$22.75 - $29/hr

Desktop Support Location: Kent, WA Provide customer facing end-user support that includes: ? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.

Client Support Engineer

Seattle, WA · On-site

$65K - $85K/yr

... engineers and technicians; troubleshoot printer problems; work with next level support to resolve ... Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ...

... engineers and technicians; troubleshoot printer problems; work with next level support to resolve ... Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ...

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Desktop Support Technician

Seatac, WA · On-site

$35K - $47K/yr

Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities ...

Degree or certifications required: • High school diploma or equivalent required Skills MAC OS and Windows Support, okta, Intune, Hardware Support, Mobile Support, Zoom Conference Room, Desktop ...

New

Description • Provide on-site technical support for employees offices through the Tech Bar. • Deliver remote and virtual support using Bomgar/Zoom or other remote tools. • Manage incidents and ...

New

The Support Engineer will be a key member of the Echodyne customer-facing team responsible for meeting and exceeding company goals. RESPONSIBILITIES: The Support Engineer will develop a deep systems ...

Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users. * Troubleshoot problem areas promptly and accurately, providing end-user ...

Support Engineer

Kirkland, WA · On-site

$86.62K - $129.88K/yr

The Support Engineer will be a key member of the Echodyne customer-facing team responsible for meeting and exceeding company goals. RESPONSIBILITIES: The Support Engineer will develop a deep systems ...

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Desktop Support Engineer information

See Renton, WA salary details

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How much do desktop support engineer jobs pay per hour?

As of May 29, 2026, the average hourly pay for desktop support engineer in Renton, WA is $30.49, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $34.76 per hour, depending on experience, location, and employer.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are popular job titles related to Desktop Support Engineer jobs in Renton, WA? For Desktop Support Engineer jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Renton, WA look for? The top searched job categories for Desktop Support Engineer jobs in Renton, WA are:
What cities near Renton, WA are hiring for Desktop Support Engineer jobs? Cities near Renton, WA with the most Desktop Support Engineer job openings:
Infographic showing various Desktop Support Engineer job openings in Renton, WA as of May 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $63,417 per year, or $30.5 per hour.
Senior Desktop Support Engineer

Senior Desktop Support Engineer

Northwest Center

Seatac, WA • On-site

$102K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Northwest Center is seeking an experienced and service-minded Senior Desktop Support Engineer to provide end-user technology services and support across our locations. As an $80M nonprofit social enterprise with a diverse workforce of more than 900 employees, we depend on technology to connect people, streamline operations, and deliver technology services at scale. 
Working as part of a small team, this role will focus on designing, implementing, and supporting a secure, modern, and reliable endpoint environment for all users in a primarily Microsoft and Apple iOS environment.
 
An ideal candidate for this role will be able to use their strong problem-solving and communication skills to leverage their technical expertise to deliver strong results and excellent customer service. 
 
Location: SeaTac and Seattle, WA | Hybrid  
Wage Range: $102k -  $128k Annual Salary  
Schedule: Monday – Friday; 8 am – 5 pm 
  
Benefits      
  • Comprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment
  • 17 Accrued Paid Time Off Days Annually 
  • 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
  • Parental Leave & Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program, including six free therapy sessions per year
  • Opportunity to become a mentor or mentee through NWC’s Mentorship Match program
  • Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here:https://nwcbenefits.hrbenefits.net/  
 
Key Responsibilities 
  • Configure, deploy, maintain, and support desktop, laptop, tablet, peripheral, network (wired/wireless), and other endpoint technologies in a Microsoft and Apple iOS environment
  • Lead the design and management of standard endpoint build configurations using modern provisioning tools (e.g., Microsoft Intune, Autopilot)
  • Define and enforce endpoint configuration standards, security baselines, and compliance policies using Intune configuration profiles, Group Policy, and related technologies
  • Administer Microsoft-centric endpoint management platforms for device configuration, compliance enforcement, patching, and software distribution
  • Support and maintain the Microsoft Teams environment and capabilities, including policies, add-ins, plugins, and user experience considerations
  • Provision, configure, secure, and support corporate mobile devices, including enrollment and policy enforcement
  • Manage and administer user accounts, permissions, and access controls in Entra ID
  • Provide end-user support by monitoring ticket queue and delivering high-quality technology support in person, by phone, via chat, or email to both onsite and remote end users
  • Coordinate workstation installations, upgrades, moves, and hardware refreshes for new hires, office changes, and general lifecycle management
  • Act as a Level III team escalation resource for complex endpoint and application issues, identifying root causes and driving permanent, documented fixes
  • Coordinate and collaborate with vendors to ensure delivery and support of managed/outsourced IT services
  • Mentor and support team members to promote engineering best practices, documentation, and knowledge sharing
  • Develop and maintain IT documentation, including technology standards and configurations, SOPs, and end-user knowledge base articles
Requirements 
  • Associate’s Degree or higher, or equivalent work experience
  • 5+ years of experience in desktop support and/or endpoint engineering role
  • Strong knowledge of PC hardware, Windows operating systems, wired/wireless networks. HW/SW troubleshooting, and technology lifecycle management
  • Deep hands-on experience with Microsoft endpoint, configuration, security, and identity management tools, including Intune, Autopilot, Defender 
  • Well-versed in networking fundamentals and remote support tools 
  • Experience with vulnerability management, patching, and compliance reporting  
  • Ability to manage multiple priorities in a regulated environment 
  • Familiarity with common IT compliance models, i.e., HIPAA, GDPR, ISO27001, SOC 2 
  • Strong customer service, written and verbal communication skills 
 
Northwest Center is committed to offering reasonable accommodation to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.    
 
At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. 
We believe that curiosity and critical thinking are essential to dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.   
Employment Type: Full-Time