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Desktop Support Analyst Iii Jobs (NOW HIRING)

Perfict

Desktop Support Analyst III

San Diego, CA · On-site

$24.75 - $33.25/hr

The Desktop Support Analyst provides technical support for end-users, handling issues related to hardware, software, and network connectivity to ensure smooth operation of computer systems.

Humetis Group

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... This role will provide Tier 2 and Tier 3 technical support to enterprise-level users, ensuring ...

EROS Technologies, Inc.

Desktop Support Analyst

Sunnyvale, CA · On-site

$27.25 - $36.75/hr

Job Title: - Desktop Support Analyst (513708) Location: - Sunnyvale, CA (94085) Duration: - 1 Year - The Desktop Support Analyst is responsible for installing, configuring, troubleshooting, and ...

MKS2 Technologies

Desktop Support Analyst

Boyers, PA · On-site

$110K - $120K/yr

We have employees nationwide and for the past three consecutive years were named one of the fastest ... Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location:

MKS2 Technologies

Desktop Support Analyst

Quantico, VA

$110K - $120K/yr

Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location ... and provides Tier II/Tier III technical support to ensure secure, reliable, and efficient ...

MKS2 Technologies

Desktop Support Analyst

Boyers, PA

$110K - $120K/yr

Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location ... and provides Tier II/Tier III technical support to ensure secure, reliable, and efficient ...

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience: 2-3 years minimum in a desktop support role. * Technical Skills: Proficient with ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience: 2-3 years minimum in a desktop support role. * Technical Skills: Proficient with ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience: 2-3 years minimum in a desktop support role. * Technical Skills: Proficient with ...

DYOPATH

Desktop Support Analyst II

Twinsburg, OH · On-site

$31.68/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving technical challenges, supporting end users, and keeping systems running smoothly? DYOPATH is seeking a Desktop Support ...

DYOPATH

Desktop Support Analyst II

Akron, OH · On-site

$31.68/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving technical challenges, supporting end users, and keeping systems running smoothly? DYOPATH is seeking a Desktop Support ...

DYOPATH

Desktop Support Analyst II

Cleveland, OH · On-site

$31.68/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving technical challenges, supporting end users, and keeping systems running smoothly? DYOPATH is seeking a Desktop Support ...

MKS2 Technologies

Desktop Support Analyst

Boyers, PA · On-site

$110K - $120K/yr

We have employees nationwide and for the past three consecutive years were named one of the fastest ... Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location:

DYOPATH

Desktop Support Analyst II

Twinsburg, OH · On-site

$31.68/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving technical challenges, supporting end users, and keeping systems running smoothly? DYOPATH is seeking a Desktop Support ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... Experience: 2-3 years minimum in a desktop support role. * Technical Skills: Proficient with ...

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Desktop Support Analyst Iii information

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$10

$26

$39

How much do desktop support analyst iii jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desktop support analyst iii in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What does a Desktop Support Analyst III do?

A Desktop Support Analyst III is an experienced IT professional responsible for diagnosing and resolving complex technical issues related to computer hardware, software, and network systems. They provide advanced support to end-users, often acting as an escalation point for lower-level support staff. In addition to troubleshooting, they may assist with system upgrades, deployments, and maintaining documentation. Their role typically involves ensuring minimal downtime for users and contributing to the overall efficiency of the IT department.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst III, and why are they important?

To thrive as a Desktop Support Analyst III, you need advanced knowledge of operating systems, hardware troubleshooting, network protocols, and typically an associate or bachelor’s degree in IT or a related field. Familiarity with ticketing systems (like ServiceNow), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong problem-solving abilities, patience, and excellent communication skills help you effectively resolve end-user issues and manage priority requests. These skills are crucial for maintaining seamless IT operations, minimizing downtime, and ensuring user satisfaction in complex technical environments.

What are some common challenges faced by a Desktop Support Analyst III, and how can they be effectively managed?

As a Desktop Support Analyst III, one of the main challenges is troubleshooting complex technical issues that may not have straightforward solutions, often requiring deep investigation and collaboration with other IT teams. Additionally, managing multiple high-priority requests while maintaining effective communication with end-users can be demanding. To manage these challenges, it's crucial to stay organized, prioritize tasks effectively, document solutions for future reference, and foster strong working relationships with both technical and non-technical colleagues.

What is the difference between Desktop Support Analyst Iii vs Desktop Support Analyst Ii?

AspectDesktop Support Analyst IiiDesktop Support Analyst Ii
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentCorporate offices, help desks, remote supportHelp desks, on-site support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, large organizationsIT support teams in similar settings, often entry to mid-level roles

Desktop Support Analyst Iii typically handles more complex issues, provides mentorship, and may oversee junior staff, whereas Desktop Support Analyst Ii focuses on routine troubleshooting and user support. The Iii role requires similar certifications but involves greater responsibility and technical expertise.

What cities are hiring for Desktop Support Analyst Iii jobs?

Cities with the most Desktop Support Analyst Iii job openings:

What are popular job titles related to Desktop Support Analyst Iii jobs?

For Desktop Support Analyst Iii jobs, the most frequently searched job titles are:

Desktop Support Analyst Iii jobs near you

Desktop Support Analyst III

San Diego, CA • On-site

Perfict
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Perfictexternal

$24.75 - $33.25/hr

Full-time

Re-posted 19 days ago

Job description

Job Summary:
Perfict Global is a leading IT consulting services provider focused on providing innovative workforce solutions to Fortune 500 companies. The Desktop Support Analyst provides technical support for end-users, handling issues related to hardware, software, and network connectivity to ensure smooth operation of computer systems.
Responsibilities:
• Troubleshoot and resolve hardware and software issues.
• Set up and configure desktops, laptops, and peripherals.
• Offer user support and training on applications and best practices.
• Maintain and update systems, manage backups, and assist with upgrades.
• Document and track support requests, escalating complex issues as needed.
Qualifications:
Required:
• Associate's degree or equivalent experience in IT or a related field.
• 2+ years of desktop support experience.
• Proficiency with Windows and macOS, and familiarity with networking concepts.
• Strong problem-solving and communication skills.
Company:
Perfict Global is an IT consulting services provider, focused on providing innovative and successful business workforce solutions. Founded in 2011, the company is headquartered in Concord, USA, with a team of 51-200 employees. The company is currently Growth Stage.
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About Perfict

Sourced by ZipRecruiter

We are a technology company focused on providing innovative and successful business workforce solutions. Since 2011, Perfict has partnered with the biggest names across sectors offering a customized approach to each solution. We’ve established networks of genuine relationships that allow us to source the highest-quality talent and execute deals and hires quickly. With locations in US and India, we work globally to help you build your organization. Our methodology begins with listening to you about your needs. We work with your team to gain a clear understanding of your requirements, while providing a knowledge transfer of best practices.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

2011

Social media

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