ZipRecruiter

Log In

1

Desktop Support Analyst Iii Jobs (NOW HIRING)

Phelps Health

Desktop Support Analyst

Phelps, NY · On-site

$23.75 - $32/hr

The Desktop Support Analyst liaises between Information Technologies and user department(s), providing Tier II hardware and software support for Phelps Health desktops, laptops, print devices, mobile ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$23 - $25/hr

... analytical areas. This position is cross trained in many areas in order to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field ...

PIH Health

Desktop Support Analyst - Senior

Whittier, CA · On-site

$33.35 - $56.95/hr

The Desktop support analyst - Senior role is the first point of contact for internal customers ... PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million ...

Pivotal Solutions Inc

Desktop Support Analyst

Chicago, IL · On-site

$24 - $32.25/hr

... 3+ years' experience with filling a position for a support desk • Must have and maintain a ... desktop image deployment tools and/or WSUS • Experience working with and supporting mobile and ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN · On-site

$23 - $25/hr

... analytical areas. This position is cross trained in many areas in order to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field ...

clarkmhc

Desktop Support Analyst

Flower Mound, TX · On-site

$21.25 - $28.75/hr

The primary function of this position is for desktop/laptop support, support of computer peripherals, analysis, design assistance and implementation of LAN, WAN, telecommunications, and email.

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... At least 3 + years of hands-on IT experience supporting and repairing PC/ desktop hardware issues ...

clarkmhc

Desktop Support Analyst

Flower Mound, TX · On-site

$21.25 - $28.75/hr

The primary function of this position is for desktop/laptop support, support of computer peripherals, analysis, design assistance and implementation of LAN, WAN, telecommunications, and email.

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... At least 3 + years of hands-on IT experience supporting and repairing PC/ desktop hardware issues ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... At least 3 + years of hands-on IT experience supporting and repairing PC/ desktop hardware issues ...

MDAEdge

Desktop Support Analyst

Brigantine, NJ · On-site

$23.50 - $31.50/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

MDAEdge

Desktop Support Analyst

Mays Landing, NJ · On-site

$23.25 - $31.25/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

MDAEdge

Desktop Support Analyst

Atlantic City, NJ · On-site

$23.25 - $31.50/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

MDAEdge

Desktop Support Analyst

Ocean City, NJ · On-site

$23.25 - $31/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

MDAEdge

Desktop Support Analyst

Beach Haven, NJ · On-site

$22.75 - $30.50/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

previous page

Showing results 41-60

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsDesktop Support Analyst III Jobs

Desktop Support Analyst Iii information

See salary details

$10

$26

$39

How much do desktop support analyst iii jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desktop support analyst iii in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What does a Desktop Support Analyst III do?

A Desktop Support Analyst III is an experienced IT professional responsible for diagnosing and resolving complex technical issues related to computer hardware, software, and network systems. They provide advanced support to end-users, often acting as an escalation point for lower-level support staff. In addition to troubleshooting, they may assist with system upgrades, deployments, and maintaining documentation. Their role typically involves ensuring minimal downtime for users and contributing to the overall efficiency of the IT department.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst III, and why are they important?

To thrive as a Desktop Support Analyst III, you need advanced knowledge of operating systems, hardware troubleshooting, network protocols, and typically an associate or bachelor’s degree in IT or a related field. Familiarity with ticketing systems (like ServiceNow), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong problem-solving abilities, patience, and excellent communication skills help you effectively resolve end-user issues and manage priority requests. These skills are crucial for maintaining seamless IT operations, minimizing downtime, and ensuring user satisfaction in complex technical environments.

What are some common challenges faced by a Desktop Support Analyst III, and how can they be effectively managed?

As a Desktop Support Analyst III, one of the main challenges is troubleshooting complex technical issues that may not have straightforward solutions, often requiring deep investigation and collaboration with other IT teams. Additionally, managing multiple high-priority requests while maintaining effective communication with end-users can be demanding. To manage these challenges, it's crucial to stay organized, prioritize tasks effectively, document solutions for future reference, and foster strong working relationships with both technical and non-technical colleagues.

What is the difference between Desktop Support Analyst Iii vs Desktop Support Analyst Ii?

AspectDesktop Support Analyst IiiDesktop Support Analyst Ii
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentCorporate offices, help desks, remote supportHelp desks, on-site support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, large organizationsIT support teams in similar settings, often entry to mid-level roles

Desktop Support Analyst Iii typically handles more complex issues, provides mentorship, and may oversee junior staff, whereas Desktop Support Analyst Ii focuses on routine troubleshooting and user support. The Iii role requires similar certifications but involves greater responsibility and technical expertise.

What cities are hiring for Desktop Support Analyst Iii jobs?

Cities with the most Desktop Support Analyst Iii job openings:

What are popular job titles related to Desktop Support Analyst Iii jobs?

For Desktop Support Analyst Iii jobs, the most frequently searched job titles are:

Desktop Support Analyst Iii jobs near you

Desktop Support Analyst

Phelps, NY • On-site

Phelps Health
Health Care and Social Assistance • 1 - 5K employees
Learn more about Phelps Healthexternal

$23.75 - $32/hr

Full-time

Posted 22 days ago

Phelps Health rating

6.4

Company rating: 6.4 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

649th of 898 rated healthcare providers

Job description

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we're committed to taking our team to the top. If you're ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

  • The Desktop Support Analyst liaises between Information Technologies and user department(s), providing Tier II hardware and software support for Phelps Health desktops, laptops, print devices, mobile devices, peripherals and software.

Essential Duties and Responsibilities

  • Coordinates with Help Desk and other IT analysts to complete work as assigned through the IT ticketing system according to ticket priority. Maintains detailed ticket documentation and communicates with end users during ticket completion to ensure service level agreements.
  • Builds, deploys, supports, upgrades, repairs and maintains end user computer equipment including desktops, laptops, printers, scanners, audiovisual equipment, mobile devices, and other devices including all peripheral equipment attached to them. Adheres to inventory and asset tracking standards and policies.
  • Installs, tests, troubleshoots, and maintains approved software. Maintains and updates associated documentation and user guides.
  • Provides after hours on-call support as detailed in department policy.
  • Assists and communicates with co-workers and team members in troubleshooting, project tasks, mentoring, and cross training.
  • Participates in ongoing educational opportunities (i.e., pursuing certifications or degrees, reading professional publications, and participating in professional organizations).
  • Completes related tasks and duties as assigned.

Education

  • o High School diploma or equivalent required.


Work Experience

  • o Two years' experience with specific emphasis of desktop/laptop/mobile device software and hardware, operating systems, and network connectivity preferred.


Certification/License

  • Certification in at least one of the following professions preferred: Comptia A+, Net+, Microsoft, Networking Technologies, Cybersecurity

Mental/Physical Requirements

  • Considerable mental concentration for sustained periods of time with frequent interruptions. Moderate lifting (25 lbs.) required. Standing, sitting, walking, stooping, bending, and reaching required in the course of transporting and installing hardware.


Working Conditions

  • Office conditions with moderate noise and distractions. Possible eye strain or other discomfort from constant use of computer screens. May be required to work at other than routine scheduled times during implementation periods and while resolving technical issues.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.

What Phelps Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply