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Desktop Services Manager Jobs in Rio Rancho, NM (NOW HIRING)

... managed print services to organizations of all sizes. Our proprietary technology sets us apart ... Basic computer proficiency, including Microsoft Office and desktop technology * High School Diploma ...

Branch Manager

Albuquerque, NM · On-site

$65K - $75K/yr

... balance • Desktop (Laptop if needed) • Company cell phone • Training + Company Paid ... Ensure the CSR is competent in the products we sell. • Review the store inventory performed by ...

... managed print services to organizations of all sizes. Our proprietary technology sets us apart ... Basic computer proficiency, including Microsoft Office and desktop technology * High School Diploma ...

... managed print services to organizations of all sizes. Our proprietary technology sets us apart ... Basic computer proficiency, including Microsoft Office and desktop technology * High School Diploma ...

Customer service mindset * Team player with a spirit of cooperation and work with all others ... Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to ...

Customer service mindset * Team player with a spirit of cooperation and work with all others ... Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to ...

... and services. Whether you're supporting a Fortune 500 client or a local business, developing ... desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and ...

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Desktop Services Manager information

See Rio Rancho, NM salary details

$19.8K

$78.6K

$118.5K

How much do desktop services manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for desktop services manager in Rio Rancho, NM is $78,641.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What is the role of a desktop services manager?

A desktop services manager oversees the deployment, maintenance, and support of desktop computers, laptops, and related hardware and software within an organization. They coordinate IT support teams, ensure system security, and implement technology solutions to improve user productivity, often requiring knowledge of IT management tools and certifications like ITIL or CompTIA A+.

What are the key skills and qualifications needed to thrive as a Desktop Services Manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What is a service desk manager?

A service desk manager oversees the support team responsible for resolving IT issues and providing technical assistance to users. They coordinate service delivery, manage staff, and ensure customer satisfaction, often using IT service management tools and maintaining service standards.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Director or Customer Experience Executive tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. These positions typically require strong management skills, industry knowledge, and sometimes advanced certifications in customer experience or business management.

What is the job description of a desktop service?

A Desktop Services Manager oversees the deployment, maintenance, and support of computer systems and user devices within an organization. They manage technical staff, troubleshoot hardware and software issues, and ensure system security and performance, often using tools like remote management software. Strong technical knowledge, leadership skills, and certifications such as CompTIA A+ or Microsoft Certified are typically required for this role.

What does a Desktop Services Manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

What are the main challenges a Desktop Services Manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.
What job categories do people searching Desktop Services Manager jobs in Rio Rancho, NM look for? The top searched job categories for Desktop Services Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Desktop Services Manager jobs? Cities near Rio Rancho, NM with the most Desktop Services Manager job openings:
RN - ER

Other

Posted 12 days ago


Presbyterian Healthcare Services rating

7.2

Company rating: 7.2 out of 10

Based on 160 frontline employees who took The Breakroom Quiz

327th of 884 rated healthcare providers


Job description

Details
Client Name
Presbyterian Kaseman Hospital
Job Type
Permanent
Offering
Nursing
Profession
RN
Specialty
ER
Job ID
15720092
Shift Details
Shift
Variable Shifts - 36 Hours
Scheduled Hours
36
Job Order Details
Start Date
07/11/2026
Job Description
StaffDNA has several positions for RN, ER at a healthcare facility in Albuquerque, NM.
Duration: Permanent
Job Duties: Administers high quality, skilled nursing care to patients requiring intermittent professional nursing services; Performs nursing service for patients in accordance with the physician's orders; Delivers nursing care according to the standards of care defined by the American Nurses Association Standards of Clinical Practice
StaffDNA, the Digital Marketplace for Healthcare Careers, equips nurses and allied health professionals with the tools and technology to find jobs, connect with facilities and manage every aspect of their careers entirely on mobile or online. StaffDNA has the highest pay packages in the industry, the most locations to choose from and all job details available without registering.
The StaffDNA Digital Marketplace puts you in control.
  • Manage your career from anywhere for free.
  • Store all credentials in one place via the DNA Document Safe™.
  • Maximize income and build your own pay packages.
  • Create your profile and submit to jobs with 1-click.
  • Upload timesheets, request extensions and track compliance.

Do all this and more entirely on your smartphone or desktop.
Download the free StaffDNA Mobile App and start searching all jobs without registering here: https://www.staffdna.com/mobile-app
You can also view all nursing and allied healthcare jobs, pay packages and locations online at: https://www.staffdna.com/job-board
Client Details
Address
8300 Constitution Avenue NE
City
Albuquerque
State
NM
Zip Code
87110

What Presbyterian Healthcare Services employees say

Pay

Benefits

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Workplace

Get the full story on Breakroom


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About Presbyterian Healthcare Services

Sourced by ZipRecruiter

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Albuquerque, NM, US

Year founded

1908

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