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Desktop Rollout Jobs (NOW HIRING)

CreditOne

Desktop Technician II

Las Vegas, NV · On-site

$19.50 - $24.75/hr

... rollouts. * Mentor and train Level 1 technicians, providing guidance on technical and customer ... Modern Desktop Administrator) preferred. * 2-4 years of experience in desktop support or a related ...

Glidewell Dental

Desktop Systems Analyst

Irvine, CA

$27.81 - $34/hr

Glidewell Dental is looking for an experienced Desktop Systems Analyst to join our IT team. This ... rollout plans). * Serves as an escalation point for complex technical issues. Education and ...

Credit One Bank

Desktop Technician II

Las Vegas, NV

$19.50 - $24.75/hr

... rollouts. * Mentor and train Level 1 technicians, providing guidance on technical and customer ... Modern Desktop Administrator) preferred. * 2-4 years of experience in desktop support or a related ...

Goodwin

Manager, Desktop Engineering

Los Angeles, CA · On-site

Execute desktop engineering initiatives such as OS upgrades, security enhancements, platform changes, and new technology rollouts * Plan, execute, and coordinate assigned projects or workstreams ...

Credit One Bank

Desktop Technician II

Las Vegas, NV · On-site

$19.50 - $24.75/hr

... rollouts. * Mentor and train Level 1 technicians, providing guidance on technical and customer ... Modern Desktop Administrator) preferred. * 2-4 years of experience in desktop support or a related ...

Credit One Bank

Desktop Technician II

Las Vegas, NV

$19.50 - $24.75/hr

... rollouts. * Mentor and train Level 1 technicians, providing guidance on technical and customer ... Modern Desktop Administrator) preferred. * 2-4 years of experience in desktop support or a related ...

Programmers.io

Senior Desktop Support

Boston, MA · On-site

... Rollouts o Department moves and buildouts. o Refresh of Desktop IT equipment. • Provide training and directions to other Desktop members as needed. o Provide feedback on staff to management.

Programmers.io

Senior Desktop Support

Boston, MA · On-site

... Rollouts o Department moves and buildouts. o Refresh of Desktop IT equipment. • Provide training and directions to other Desktop members as needed. o Provide feedback on staff to management.

A&T Systems

End User Desktop Support Technician

MD · On-site

$20.75 - $26.50/hr

Participate in desktop refreshes, operating system upgrades, hardware deployments, software rollouts, and other technology initiatives. * Maintain project documentation and communicate project status ...

Glidewell Dental

Desktop Systems Analyst

Irvine, CA · On-site

$27.81 - $34/hr

Connects to computer desktops for remote support utilizing remote software including but not ... rollout plans). * Serves as an escalation point for complex technical issues. Education and ...

Addison Group

Field Desktop Support Analyst

Midland, TX · Remote

$31.25 - $33.75/hr

Evaluate emerging desktop technologies and propose hardware or software improvements that enhance productivity and the end-user experience. * Assist with the planning, validation, rollout, and ...

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Desktop Rollout information

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How much do desktop rollout jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for desktop rollout in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Desktop Rollout vs Desktop Support?

AspectDesktop RolloutDesktop Support
Primary FocusDeploying new hardware/software to usersMaintaining and troubleshooting existing systems
Required SkillsProject management, deployment tools, technical setupTroubleshooting, user support, issue resolution
Work EnvironmentProject-based, often in large organizationsHelpdesk, on-site or remote support
CertificationsITIL, CompTIA A+ often beneficialCompTIA A+, Microsoft Certified

While Desktop Rollout focuses on deploying new systems across an organization, Desktop Support involves ongoing assistance and troubleshooting for existing desktops. Both roles require technical skills and certifications like CompTIA A+ but differ in scope and daily tasks.

What are some common challenges faced during a desktop rollout project, and how can they be effectively managed?

One of the most common challenges in a desktop rollout project is minimizing disruption to end-users while ensuring that all systems are updated and configured correctly. Coordinating with multiple departments, managing hardware and software compatibility issues, and adhering to tight project timelines can also be demanding. Effective communication, thorough planning, and staged rollouts are key strategies to mitigate these challenges. Collaborating closely with IT support teams and end-users helps address technical issues quickly and ensures a smooth transition.

What is a Desktop Rollout?

A Desktop Rollout refers to the process of deploying new desktop computers, operating systems, or software applications across an organization. This process involves planning, configuring, and installing the necessary hardware and software on employees’ workstations, as well as migrating user data and settings. Desktop Rollouts are usually managed by IT teams and are essential for ensuring that all users have up-to-date and secure computing environments. Successful rollouts minimize downtime and disruptions, helping organizations stay productive and secure.

What are the key skills and qualifications needed to thrive as a Desktop Rollout Technician, and why are they important?

To thrive as a Desktop Rollout Technician, you need solid knowledge of hardware installation, operating systems, and troubleshooting, often supported by a relevant IT qualification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with imaging tools, deployment software like SCCM, and ticketing systems is typically required. Strong customer service skills, attention to detail, and effective communication help ensure smooth interactions with end users during upgrades and installations. These abilities are crucial for minimizing downtime, maintaining user productivity, and ensuring seamless transitions during large-scale desktop deployments.
More about Desktop Rollout jobs
What cities are hiring for Desktop Rollout jobs? Cities with the most Desktop Rollout job openings:
What states have the most Desktop Rollout jobs? States with the most job openings for Desktop Rollout jobs include:
What job categories do people searching Desktop Rollout jobs look for? The top searched job categories for Desktop Rollout jobs are:
Desktop Rollout jobs near you

Desktop Technician II

CreditOne

Las Vegas, NV • On-site

$19.50 - $24.75/hr

Full-time

Posted 18 days ago

Key responsibilities

  • Diagnose and resolve escalated hardware, software, and peripheral issues for desktops, laptops, printers, and other devices.

  • Perform advanced troubleshooting of operating systems and enterprise applications, and configure and deploy workstations including imaging and software installations.

  • Mentor and train Level 1 technicians, providing guidance on technical and customer service best practices.

Job description

Description
Position Summary
The Desktop Technician Level 2 provides advanced technical support for end-users, handling complex hardware, software, and network-related issues. This role builds on Level 1 responsibilities, requiring deeper technical expertise, problem-solving skills, and the ability to work independently or mentor junior technicians. The ideal candidate is proactive, detail-oriented, and committed to delivering high-quality IT support.
Essential Job Functions
  • Diagnose and resolve escalated hardware, software, and peripheral issues for desktops, laptops, printers, and other devices.
  • Perform advanced troubleshooting of operating systems (e.g., Windows, macOS, Linux) and enterprise applications (e.g., Microsoft 365, ERP systems).
  • Configure and deploy workstations, including imaging, software installations, and patch management.
  • Manage user accounts, permissions, and group policies in Active Directory or similar systems.
  • Troubleshoot intermediate network issues, such as IP conflicts, VPN connectivity, and VLAN configurations.
  • Maintain and update documentation, including knowledge base articles and ticket resolutions, in the ticketing system.
  • Assist with IT projects, such as system upgrades, migrations, or hardware rollouts.
  • Mentor and train Level 1 technicians, providing guidance on technical and customer service best practices.
  • Monitor and maintain IT inventory, ensuring equipment is properly tracked and refreshed as needed.
  • Enforce IT security policies, including endpoint protection, software compliance, and incident reporting.
  • Collaborate with Level 3 technicians or external vendors for complex issue resolution.

Position Requirements
  • Associate degree in IT, Computer Science, or related field; bachelor's degree or advanced certifications (e.g., CompTIA Network+, Microsoft Certified: Modern Desktop Administrator) preferred.
  • 2-4 years of experience in desktop support or a related IT role.
  • Strong knowledge of computer hardware, operating systems, and networking protocols.
  • Proficiency with enterprise tools like Active Directory, SCCM, or remote desktop solutions.
  • Advanced troubleshooting skills for software, hardware, and basic network issues.
  • Excellent communication and interpersonal skills, with a focus on customer service.
  • Ability to work independently, prioritize tasks, and manage multiple tickets in a fast-paced environment.
  • Strong documentation and organizational skills.

Preferred
  • Experience with IT asset management or CMDB systems.
  • Familiarity with scripting (e.g., PowerShell, Bash) for automation tasks.
  • Knowledge of virtualization platforms (e.g., VMware, Hyper-V).
  • Exposure to cloud-based solutions (e.g., Azure, AWS).

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

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