ZipRecruiter

Log In

1

Desktop Manager Jobs in Riverside, CA (NOW HIRING)

GDR Group

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ... desktop support or corporate helpdesk environment preferred * Technically inclined and eager to ...

Murtech Staffing and Solutions

Be Seen First

Desktop Support Technician

Santa Ana, CA · On-site

$24/hr

Desktop Support Technician Pay Rate: $24.00/HR W2 Hours: Monday-Friday, 9am-6pm Location: 3 MacArthur Place, Santa Ana, CA 92707 Duration: 3 weeks, June 8 - June 26 ESSENTIAL DUTIES AND ...

RIIASH LLC

Desktop Support Technician L1/L2

Orange, CA · Remote

$21.75 - $27.50/hr

Strong Microsoft Windows desktop troubleshooting skills. Basic understanding of networking fundamentals (DNS, IP configuration, VPN, shared drives). Familiarity with Agile environments. Ability to ...

RAVE Aerospace LLC

Senior Desktop Specialist

Brea, CA · On-site

$83K - $94K/yr

Summary The Senior Desktop Specialist is the primary lead responsible for troubleshooting issues ... Manage ticket queue, triage, assignment and escalation using Jira Service Management tickets

RAVE Aerospace LLC

Senior Desktop Specialist

Brea, CA · On-site

$83K - $94K/yr

Summary The Senior Desktop Specialist is the primary lead responsible for troubleshooting issues ... Manage ticket queue, triage, assignment and escalation using Jira Service Management tickets

Xinnovit

Desktop Technician

Anaheim, CA

$21.25 - $27/hr

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

next page

Showing results 1-20

People also search for

All JobsDesktop Manager JobsDesktop Manager Jobs in Riverside, CA

Desktop Manager information

See Riverside, CA salary details

$21.9K

$87.2K

$131.5K

How much do desktop manager jobs pay per year?

As of May 30, 2026, the average yearly pay for desktop manager in Riverside, CA is $87,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $99,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What are the most commonly searched types of Desktop jobs in Riverside, CA? The most popular types of Desktop jobs in Riverside, CA are:
What are popular job titles related to Desktop Manager jobs in Riverside, CA? For Desktop Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Riverside, CA look for? The top searched job categories for Desktop Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Desktop Manager jobs? Cities near Riverside, CA with the most Desktop Manager job openings:
Desktop Manager jobs near you
Desktop Support Technician

Desktop Support Technician

GDR Group

Irvine, CA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Overview


We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences.


Pay Range: $18 - $20 per hour


Key Responsibilities


Technical Support

  • Provide timely support for hardware and software issues for both Windows and Mac environments
  • Troubleshoot remotely using VNC and KVM switch
  • Reimage systems, install OS and standard software (onsite and remote)
  • Coordinate warranty support with Dell and schedule onsite service when needed
  • Resolve common technical issues, including:
  • Network connectivity
  • System crashes/blue screens
  • Printing problems
  • Virus removal
  • Basic administration and troubleshooting of:
    • DHCP / DNS
    • Active Directory
    • VPN and remote access tools
    • Windows domain account issues
    • Wireless connectivity and hotspots
  • Collaborate with the network team on basic troubleshooting tasks
  • Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom
  • Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures


Customer Service

  • Deliver prompt and courteous user support via:
    • Wolken ticketing system (incident resolution and device lifecycle tasks)
    • Google Chat and Gmail (Outlook familiarity is a plus)
    • Zoom Calling and Zoom video conferencing
    • Maintain a positive user experience with clear communication and professionalism


Asset & Inventory Management

  • Maintain accurate records of hardware assets
  • Ensure timely deployment, collection, and tracking of end-user devices


Special Projects & Additional Duties

  • Assist with software and process testing and validation
  • Create clear, user-friendly technical documentation
  • ·Provide 1:1 or group technical training (remote or in-person)
  • Support office signage placement and daily ticket review/assignment tasks
  • May require occasional travel to other office locations


Work Schedule & Benefits

  • ·Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch)
  • ·No weekend or after-hours support expected (exceptions for special projects)
  • Benefits include:
    • Paid holidays, vacation, and sick leave
    • 401(k) plan
    • Medical, dental, and vision insurance
    • Structured onboarding and training
    • Modern workspaces and innovative technology
    • Supportive, team-oriented culture with strong work-life balance


Qualifications

  • 1–2+ years in a desktop support or corporate helpdesk environment preferred
  • Technically inclined and eager to learn new tools and platforms
  • Clear and concise communicator with the ability to explain technical concepts to non-technical users
  • Familiar with Windows 10/11; Mac OS experience is a plus
  • Skilled in teamwork and conflict resolution in a professional setting
  • Self-starter with strong follow-through and attention to process
  • Able to work independently while following team procedures and protocols


Company Description

GDR Group, a growing, dynamic and innovative IT Solutions Provider head quartered in Irvine, California. We provide business to business technology solutions for today's technology dependent businesses.

Apply