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Desktop Manager Jobs in Redlands, CA (NOW HIRING)

Desktop Technician

Palm Springs, CA · On-site

$40K - $43K/yr

The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations. Duties and ...

Desktop Technician

Palm Springs, CA · On-site

$40K - $43K/yr

The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations. Duties and ...

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Desktop Manager information

See Redlands, CA salary details

$21.1K

$84.1K

$126.8K

How much do desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for desktop manager in Redlands, CA is $84,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $96,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What are popular job titles related to Desktop Manager jobs in Redlands, CA? For Desktop Manager jobs in Redlands, CA, the most frequently searched job titles are:
What cities near Redlands, CA are hiring for Desktop Manager jobs? Cities near Redlands, CA with the most Desktop Manager job openings:
Infographic showing various Desktop Manager job openings in Redlands, CA as of May 2026, with employment types broken down into 56% Full Time, 10% Part Time, 20% Temporary, 7% Contract, 6% Nights, and 1% Summer. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $84,115 per year, or $40.4 per hour.

$28 - $30/hr

Contractor

Medical, Dental, Vision

Posted 6 days ago


Job description

Leapros Skilled Trades is actively hiring Desktop Technician in Ontario, CA. The Desktop Technician provides essential technical support for hardware and software systems, ensuring end-user productivity and system reliability across the organization. The ideal candidate has experience troubleshooting PC hardware, Windows operating systems, and various peripherals in a professional corporate environment.

Job Type: Contract

Pay: $28 to $30 Per Hour BOE

Responsibilities:

  • Provide onsite and remote technical support for desktop computers, laptops, and mobile devices.
  • Install, configure, and maintain Windows operating systems and productivity software including Microsoft 365.
  • Troubleshoot hardware failures and perform repairs or coordinate with vendors for warranty services.
  • Set up and manage user workstations, including docking stations, monitors, and peripheral devices.
  • Configure and troubleshoot network connectivity issues for wired and wireless devices.
  • Manage user accounts and permissions within Active Directory or similar directory services.
  • Provide basic support for office equipment including network printers, scanners, and audiovisual systems.
  • Document all support activities, asset changes, and resolutions within the internal ticketing system.
  • Assist with hardware deployments, refreshes, and office moves involving IT equipment.
  • Maintain an organized inventory of IT assets and spare parts.

Qualifications:

  • Previous experience in a desktop support, help desk, or IT technician role is required.
  • Strong technical knowledge of Windows 10/11 and the Microsoft 365 application suite.
  • Familiarity with PC hardware components, laptop disassembly, and peripheral connectivity.
  • Experience troubleshooting basic networking issues including TCP/IP, Wi-Fi, and VPN clients.
  • Ability to communicate technical information effectively to non-technical users.
  • Experience using professional ticketing systems to track and prioritize support requests.
  • Basic understanding of Active Directory for user and group management.
  • Proven ability to work independently and manage time effectively in a fast-paced environment.

Physical Requirements:

  • Must be able to sit, stand, walk, bend, and stoop for prolonged periods of time.
  • Must be able to lift and carry up to 50 pounds, such as computers, monitors, and printers.
  • Dexterity of hands and fingers to handle small components and use hand tools.
  • Must be able to crawl under desks and into tight spaces to manage cabling and connect equipment.
  • Ability to see and distinguish colors for identifying network cabling and hardware indicators.

Pay Transparency:

The anticipated pay range for this position is $28 to $30 per hour, based on relevant factors such as experience, skills, education, internal equity, and geographic location. Final compensation will be determined during the interview process by the hiring authority.

Benefits Summary:

We offer a comprehensive benefits package that includes:

  • Medical, dental, and vision insurance
  • Paid Sick Time
  • Employee assistance programs (EAP)

Leapros serves a tight community of proven, skilled tradespeople. As a team member, you are treated with the respect which your value has earned you. This means competitive pay, consistent work, a safety culture that starts at the top, and safety training.

We are committed to our core values and guiding ethical principles, to conducting business in a non-discriminatory manner, and to operating in strict compliance with applicable federal and state laws pertaining to Equal Employment Opportunity. To learn more about Leapros visit our website at www.leapros.com.

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