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Desktop Manager Jobs in Georgetown, TX (NOW HIRING)

TTEC

Desktop Support Associate Analyst

Austin, TX · On-site

$22 - $24/hr

You'll report to the Service Desk Manager. You'll contribute to the success of the business by leading and resolving associates' technical issues, bringing amazing support, and establishing and ...

New

Redolent, Inc.

US_East | Desktop Engineer_L2

Austin, TX · On-site

Work closely with business analysts, QA teams, and project managers to define project deliverables ... Global Technical Skills Family : 6269 (T) Office / Desktop Solutions * Local Role Name : Software ...

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Desktop Manager information

See Georgetown, TX salary details

$19.5K

$77.7K

$117.1K

How much do desktop manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for desktop manager in Georgetown, TX is $77,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $88,700.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are popular job titles related to Desktop Manager jobs in Georgetown, TX?

For Desktop Manager jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Georgetown, TX look for?

The top searched job categories for Desktop Manager jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Desktop Manager jobs?

Cities near Georgetown, TX with the most Desktop Manager job openings:

Desktop Manager jobs near you

Title Desktop Support Technician | Part-Time | Moody Center

Oak View Group

Austin, TX • On-site

$25/hr

Part-time

Retirement

Re-posted 20 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

24th of 37 rated event venues

Job description

Desktop Support Technician | Part-Time | Moody Center
Location US-TX-Austin
Job Post Information* : Posted Date 2 months ago(7/2/2026 3:00 PM)
Job ID 2026-32864
Category Information Technology
Type Regular Part-Time
Location : Location US-TX-Austin
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 78712
Location : Address 2001 Robert Dedman Dr
Job Post Information* : Post End Date 10/2/2026
Overview

We are seeking a motivated, detail-oriented entry-level Desktop Support Technician to join our IT team. You will serve as the first point of contact for our employees, troubleshooting hardware, software, and network issues as well as support for events. This role is perfect for a tech-savvy problem solver looking to grow their career in a hands-on IT environment. 

This role pays an hourly rate of $25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 2, 2026.

Responsibilities
  • IT Support: Provide Tier 1 technical support to on-site employees, diagnosing and resolving desktop, laptop, printer, and mobile device issues.
  • Hardware & Software Setup: Configure, deploy, and update computer systems using standard company imaging and provisioning processes.
  • Network Troubleshooting: Assist users with basic network connectivity issues, VPN setup, and Wi-Fi configurations.
  • Collaboration: Escalate complex, unresolved issues to Tier 2/3 support teams or vendors as necessary.
  • Work a flexible schedule, including early mornings, days, evenings, holidays, and extended (long) workdays for an extended number of days as needed.
  • Frequent bending, carrying, moving, climbing, working from various heights, lifting 50+ pounds, sitting, exposure to moderate to loud noises, and extensive walking through the building.
Qualifications
  • Education/Experience: High school diploma or equivalent; Associate's degree, technical certification (e.g., CompTIA A+, Network+), or 1-2 years of relevant IT experience is highly preferred. 
  • Technical Skills: Basic understanding of Windows and macOS operating systems, Microsoft 365 applications, and standard PC hardware. 
  • Customer Service: Excellent communication and interpersonal skills, with a patient and customer-first approach to troubleshooting. 
  • Problem-Solving: Strong analytical skills and the ability to learn new technologies quickly. 
  • Physical Requirements: Ability to lift/move heavy objects and set up computer equipment at various workspaces. 
  • Ability to follow oral and written instructions and communicate effectively with others in both oral and written form.
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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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