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Desktop Manager Jobs in Addison, TX (NOW HIRING)

Desktop EUC L1

Irving, TX · On-site

$19.50 - $24.75/hr

Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows ... Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Desktop Support Technician II

Irving, TX · On-site

$19.50 - $24.75/hr

This position goes beyond traditional desktop support. You'll provide hands-on and remote technical ... Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks * Maintain accurate ...

We are looking for a Senior Desktop Support Technician to provide responsive technical assistance ... Manage and update service desk tickets with clear documentation, accurate status tracking, and ...

We are looking for Desktop Support - Plano, TX . Kindly forward me your resume, Expected pay rate and contact details for further process. You can forward this opportunity to your friends or ...

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ... desktop support or corporate helpdesk environment preferred * Technically inclined and eager to ...

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ... Requirements Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment ...

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ... Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment preferred

Perform basic mobile device management including deployment, collection, inventory, and reset/wipe ... Requirements Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment ...

Showing results 41-60

Desktop Manager information

See Addison, TX salary details

$20.3K

$80.9K

$122K

How much do desktop manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for desktop manager in Addison, TX is $80,936.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,300.00 and $92,400.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What job categories do people searching Desktop Manager jobs in Addison, TX look for?

The top searched job categories for Desktop Manager jobs in Addison, TX are:

What cities near Addison, TX are hiring for Desktop Manager jobs?

Cities near Addison, TX with the most Desktop Manager job openings:

Infographic showing various Desktop Manager job openings in Addison, TX as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $80,936 per year, or $38.9 per hour.

Desktop EUC L1

Irving, TX • On-site

$19.50 - $24.75/hr

Full-time

Re-posted 29 days ago


Job description

Behavioral Skills Required:
  • Must have good customer-facing skills and be well presented.
  • Demonstrates independent and proactive thinking
  • Builds effective relationships with both the CLIENT and End Client
  • Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
  • Must be able to work alone and unsupervised, taking the initiative when necessary.
  • Must be organized and prioritize work appropriately.
  • Fully vaccinated techs
Technical Skills & Experience Required:
  • Must have experience of using an ITSM system.
  • Must have good working knowledge of Microsoft Windows operating systems and related Office applications.
  • Support experience of MACs would be beneficial
  • Knowledge of mobile devices, in particular those running iOS and Android operating systems
  • Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing, and troubleshooting desktop and laptop hardware components;
  • Ability to replace defective parts.
  • Working knowledge of Zebra printers and handheld scanners.
  • Experience related to working in a distribution center is needed.
Desired Educational Requirements:
  • Completion of CompTIA certifications-e.g., A+, Network+, etc.
  • Completion (or near completion) of Microsoft certifications-e.g., MCP, MCITP, MCSE, etc.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC