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Desktop Manager Jobs in Utah (NOW HIRING)

Software Development Manager

Lehi, UT · On-site

$140K - $173K/yr

Xactimate is the industry-standard platform for property claims estimating, and Xactimate Desktop ... Responsibilities People Management * Manage 4 team leads and 3 principal engineers directly ...

Office Manager

Price, UT · On-site

$55K/hr

The ideal candidate will have experience with QuickBooks Desktop , strong computer skills, and ... Manage daily office operations and administrative procedures. * Answer and direct phone calls ...

Software Development Manager

Lehi, UT

$115K - $153K/yr

Xactimate is the industry-standard platform for property claims estimating, and Xactimate Desktop ... We're hiring a Software Development Manager to lead this team through its next phase of new feature ...

IT Support Technician

Logan, UT · On-site

$19.50 - $24/hr

... manage tickets through initial triage and resolution. * Troubleshoot routine Level 1 problems involving desktops, laptops, standard business applications, and user access concerns. * Diagnose ...

New

Strategy Manager

Salt Lake City, UT · On-site

$120 - $180/hr

Works toward objectives established by upper levels of management. * Receives guidance from senior ... Highly skilled in the use of standard desktop software such as MS Word, PowerPoint, and Excel ...

If you have at least 1-year of management experience, we want to talk to you! No experience with ... Manual dexterity is required to use desktop computers and peripherals * May work above 40 hours a ...

Looking for a great management opportunity in the Tooele, Utah area? If you have at least 1-year of ... Manual dexterity is required to use desktop computers and peripherals * May work above 40 hours a ...

Branch Manager

Tooele, UT · On-site

$50K/yr

If you have at least 1-year of management experience, we want to talk to you! No experience with ... Manual dexterity is required to use desktop computers and peripherals * May work above 40 hours a ...

Showing results 21-40

Desktop Manager information

See Utah salary details

$19.1K

$76.1K

$114.7K

How much do desktop manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for desktop manager in Utah is $76,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $86,900.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Utah? The most popular types of Desktop jobs in Utah are:
What are popular job titles related to Desktop Manager jobs in Utah? For Desktop Manager jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Desktop Manager jobs? Cities in Utah with the most Desktop Manager job openings:
Infographic showing various Desktop Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,113 per year, or $36.6 per hour.

Desktop Support Rep/Technical Support

Amicis Global

Salt Lake City, UT • On-site

Contractor

Re-posted 24 days ago


Job description

Title: IT Desktop Support Rep/Technical Support
Location: South Jordan, UT
Duration: 6-12 Months

The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
Responsibilities include:
• Demonstrate strong customer service skills to provide phone support, including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem, and incident level
o Resolving conflict
• Responsible for high-quality end-user technical support related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 7x24x365 environment.
• Under general oversight, provides after-hours and weekend support as needed.
• The position requires attention to detail, follow-through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self-motivated and able to work on own initiative in a high-pressure environment
• Willing to work variable shifts including evenings, weekends, and public holidays
Responsible for high-quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution, and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environmen