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Desktop It Support Jobs in Valley Stream, NY (NOW HIRING)

LeadStack Inc.

IT Support Specialist

Manhattan, NY · On-site

$34.25/hr

Title : IT Support Specialist Location : NYC, NY -Onsite Duration : 8+ months contract Rate : $34 ... desktops using standard MDM deployment tools (JAMF, BigFix, and AirWatch) Support and assist ...

LeadStack Inc.

IT Support Specialist

Manhattan, NY · On-site

$34.25/hr

Title : IT Support Specialist Location : NYC, NY -Onsite Duration : 8+ months contract Rate : $34 ... desktops using standard MDM deployment tools (JAMF, BigFix, and AirWatch) Support and assist ...

Alpac

IT Support

Manhattan, NY · On-site

$23.75 - $32.50/hr

ALPAC delivers fast, responsive, reliable and secure front-line support for all desktop, server and network needs. We offer a combination of on-site and remote IT and network support, which includes:

Mindlance

IT support

Brooklyn, NY · On-site

... desktop environment and ensure automated updates of PCs and laptops via central operations occur ... technology to present or share information. 10. Collaborate with OASAS Office Services team as ...

Sky Systems, Inc. (SkySys)

IT Support

Manhattan, NY

$23.75 - $32.50/hr

Responsibilities * Perform desktop and notebook troubleshooting, including warranty repair ... Hardware support * Experience working with technologies such as Extron, Crestron, Fusion, Managed ...

Search Tactics LLC

Desktop Support

Manhattan, NY

Desktop Support Summer Intern Program * Build, Configure, deploy laptops * Imaging of IT equipment ... Shipment of equipment to satellite sites * IT support for Interns * IT Training and orientation

Soni Resources

IT Support Analyst

New York, NY · On-site

Provide high-touch support to business users and senior stakeholders Required Qualifications * 3+ years of IT Service Desk or Desktop Support experience * Experience supporting users in professional ...

Soni Resources

IT Support Analyst

Manhattan, NY · On-site

Provide high-touch support to business users and senior stakeholders Required Qualifications * 3+ years of IT Service Desk or Desktop Support experience * Experience supporting users in professional ...

SNI USA Inc

IT Support

Woodbury, NY · On-site

$25/hr

The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...

Preferred Bank

IT Support Specialist

Flushing, NY · On-site

IT Support Specialist The primary responsibility of the IT Support Specialist is to support the ... Setup and configure desktops, printers, and other devices * Install and configure operating systems

Preferred Bank

IT Support Specialist

Flushing, NY · On-site

IT Support Specialist The primary responsibility of the IT Support Specialist is to support the ... Setup and configure desktops, printers, and other devices * Install and configure operating systems

The Right Click, Inc.

L2 Desktop Support

Manhattan, NY · On-site

$40/hr

Our client is seeking a skilled Level 2 Desktop Support professional to provide high-touch IT support to their team, including VIP and white-glove assistance. This role is ideal for someone with a ...

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Desktop It Support information

See Valley Stream, NY salary details

$10

$25

$39

How much do desktop it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop it support in Valley Stream, NY is $25.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $28.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop IT Support specialist, and why are they important?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by Desktop IT Support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What are Desktop IT Support professionals?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What jobs make $3,000 a month without a degree?

For a Desktop IT Support role, earning $3,000 a month typically requires experience, certifications like CompTIA A+ or Network+, and a full-time schedule. Entry-level positions may start lower, but with skills in troubleshooting, hardware, and software, it is possible to reach or exceed this income level over time.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What job categories do people searching Desktop It Support jobs in Valley Stream, NY look for? The top searched job categories for Desktop It Support jobs in Valley Stream, NY are:
What cities near Valley Stream, NY are hiring for Desktop It Support jobs? Cities near Valley Stream, NY with the most Desktop It Support job openings:
Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Valley Stream, NY as of May 2026, with employment types broken down into 5% Locum Tenens, 5% Internship, 11% As Needed, 11% Full Time, 63% Contract, and 5% Nights. Highlights an 87% Physical, and 13% Remote job distribution, with an average salary of $52,938 per year, or $25.5 per hour.
Senior Desktop/End User Support Engineer

Senior Desktop/End User Support Engineer

The Princeton Group

Manhattan, NY

$125K - $150K/yr

Full-time

Posted 28 days ago

Job description

We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction.

This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical.

Role Overview

  • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms
  • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders
  • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions
  • Participate in and execute both tactical initiatives and longer-term global technology projects
  • Proactively identify issues through log analysis and system behavior, resolving problems before business impact
  • Gather business requirements and drive adoption of new tools through concise documentation, training, and direct engagement

Qualifications

  • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions
  • Strong expertise in:
  • Microsoft 365, Intune, Outlook, OneDrive, SharePoint
  • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell
  • SCCM administration, automation scripting
  • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android)
  • Experience supporting market data applications and VoIP systems
  • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information
  • Excellent communication skills with the ability to engage confidently at all organizational levels
  • Strong documentation and live training capabilities
  • A data-driven, detail-oriented mindset with a focus on reliability and execution

The Ideal Candidate

You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best.

If you’re interested in learning more or would like to apply, please reach out directly.


Princeton Group logo

About Princeton Group

Sourced by ZipRecruiter

The Princeton Group values the relationships with our clients and candidates and we work diligently to maintain a long-term union. Our firm is committed to providing value and empowerment for all parties and strives to bring integrity and professionalism to the process.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

1988

Social media

Twitter

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