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Desktop Imaging Jobs in Ohio (NOW HIRING)

Akima, LLC

$23.50 - $30/hr

Executes up to 350 desktop computer recapitalizations/month as needed to include imaging and the removal/disposition of old computers. * Works closely with Hardware Technician (Desktop) support ...

Eliassen Group

Desktop Support Technician

Fairfield, OH · On-site

$20 - $25/hr

Proficiency with hardware configuration and imaging. * Ability to install and configure common enterprise software. * Experience managing incidents and service requests through a ticketing system.

FotoFinder Systems GmbH

$120 - $180/hr

AI Software Development At FotoFinder, we develop world-leading imaging and AI-powered solutions ... Integrate AI models into Windows desktop software, AWS cloud services and future mobile ...

FotoFinder Systems GmbH

$120 - $180/hr

... across desktop, cloud, mobile and edge platforms. You will lead cross-functional agile teams ... Shape the future of digital dermatology and connected medical imaging. * Lead innovative software ...

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Desktop Imaging information

What are the key skills and qualifications needed to thrive as a desktop imaging specialist?

To thrive as a Desktop Imaging Specialist, you generally need expertise in operating system deployment, hardware troubleshooting, and scripting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft certifications. Familiarity with tools such as Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM), and disk imaging software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure efficient, consistent workstation setup and maintenance, minimizing downtime and supporting organizational productivity.

What are the main challenges faced by professionals in a desktop imaging role, and how can they be addressed?

Professionals in Desktop Imaging often encounter challenges such as managing diverse hardware and software environments, ensuring compatibility across systems, and keeping images updated with the latest security patches. Staying organized and maintaining clear documentation helps streamline deployments and troubleshooting. Collaborating closely with IT support teams and end-users also ensures that imaging processes align with business needs and minimize downtime during rollouts.

What is the difference between Desktop Imaging vs Desktop Support?

AspectDesktop ImagingDesktop Support
Primary FocusCreating and deploying system images for multiple computersProviding technical assistance and troubleshooting for individual users
Skills & CertificationsImaging tools, OS deployment, basic networkingHardware/software troubleshooting, customer service, certifications like CompTIA A+
Work EnvironmentIT departments, data centers, large organizationsHelp desks, on-site support, remote assistance
Common TasksBuilding, configuring, and deploying system imagesDiagnosing issues, resolving user problems, software installation

While Desktop Imaging focuses on preparing and deploying system images across multiple devices, Desktop Support involves assisting individual users with technical issues. Both roles require technical skills, but Desktop Imaging is more specialized in OS deployment, whereas Desktop Support emphasizes troubleshooting and user assistance.

What are popular job titles related to Desktop Imaging jobs in Ohio?

For Desktop Imaging jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Desktop Imaging jobs in Ohio look for?

The top searched job categories for Desktop Imaging jobs in Ohio are:

What cities in Ohio are hiring for Desktop Imaging jobs?

Cities in Ohio with the most Desktop Imaging job openings:

Desktop Imaging jobs near you
Infographic showing various Desktop Imaging job openings in Ohio as of August 2026, with employment types broken down into 89% Full Time, 4% Part Time, 1% Temporary, and 6% Contract. Highlights an 17% Physical, 1% Hybrid, and 82% Remote job distribution.

IT Help Desk Tier 1 - Bilingual

DEX Imaging

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

DEX Imaging rating

4.9

Company rating: 4.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

629th of 740 rated retailers

Job description

Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices.

We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX’s Managed IT Services. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates.
Duties and Responsibilities

  • Serving as the first point of contact for customers seeking technical assistance over the phone or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Follow up on outstanding requests and ensure timely resolution
  • Create accounts and configure hardware as part of on-boarding process.
  • Support audio and video equipment in conference rooms.
  • Manage and monitor internal assets to ensure accurate inventory recordsTrack, route, and escalate unresolved issues to Service Manager.
  • Deliver hardware support including replacing SSDs/HDDs, adding RAM, identifying and replacing damaged equipment.
  • Client PC connectivity - ethernet, TCP/IP and VPN.

Experience and Qualifications

  • Bilingual in English and Spanish preferred
  • High School diploma required, technical school or 2 plus years of IT helpdesk experience
  • CompTIA A+ Certification or equivalent experience preferred.
  • Knowledge of Windows 7, Mac OS X, Google Collaboration Apps and Office 365.
  • Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS,Android).
  • Strong customer service and troubleshooting skills.
  • Ability to communicate technical information, both verbal and written, to a wide range of end- users.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Experience with desktop security products.

Dex Benefits

  • After 90 days, accrue paid time off
  • After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
  • Paid holidays

What DEX Imaging employees say

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