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Desktop Imaging Jobs in Ohio (NOW HIRING)

Axogen

Helpdesk Support Technician

Vandalia, OH · On-site

$18.75 - $25.50/hr

Familiarity with utilizing desktop imaging tools to streamline desktop rollouts * Experience using Symantec Veritas for backups (or similar product) * Experience using Symantec Endpoint Protection ...

UNION SUPPLY GROUP INC

Desktop Support Technician

Groveport, OH · On-site

$19.25 - $24.50/hr

Use USG's OS imaging system to facilitate the efficient deployment of OS images on desktop PC's and laptops. * Manage and verify the successful deployment of OS and application patches on all servers ...

UNION SUPPLY GROUP INC

Desktop Support Technician

Groveport, OH · On-site

$19.25 - $24.50/hr

Use USG's OS imaging system to facilitate the efficient deployment of OS images on desktop PC's and laptops. * Manage and verify the successful deployment of OS and application patches on all servers ...

Axogen

Helpdesk Support Technician

Vandalia, OH

$18.75 - $25.50/hr

Familiarity with utilizing desktop imaging tools to streamline desktop rollouts * Experience using Symantec Veritas for backups (or similar product) * Experience using Symantec Endpoint Protection ...

New

BCforward

Desktop Support

Mason, OH · On-site

$20/hr

Familiarity with networking, servers, desktop PC's, Windows, PC imaging, software installation, patching, printers, hardware. An Associate's degree in Information Technology / Information Systems or ...

Syntricate Technologies

EUC Administrator

Toledo, OH · On-site

Responsibilities : • Imaging, Troubleshooting, Windows 7 and windows 10, printer, Skills on Manufacturing applications, Mobile device support • Experience in Desktop support management • ...

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Desktop Imaging information

What are the key skills and qualifications needed to thrive as a desktop imaging specialist?

To thrive as a Desktop Imaging Specialist, you generally need expertise in operating system deployment, hardware troubleshooting, and scripting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft certifications. Familiarity with tools such as Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM), and disk imaging software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure efficient, consistent workstation setup and maintenance, minimizing downtime and supporting organizational productivity.

What are the main challenges faced by professionals in a desktop imaging role, and how can they be addressed?

Professionals in Desktop Imaging often encounter challenges such as managing diverse hardware and software environments, ensuring compatibility across systems, and keeping images updated with the latest security patches. Staying organized and maintaining clear documentation helps streamline deployments and troubleshooting. Collaborating closely with IT support teams and end-users also ensures that imaging processes align with business needs and minimize downtime during rollouts.

What is the difference between Desktop Imaging vs Desktop Support?

AspectDesktop ImagingDesktop Support
Primary FocusCreating and deploying system images for multiple computersProviding technical assistance and troubleshooting for individual users
Skills & CertificationsImaging tools, OS deployment, basic networkingHardware/software troubleshooting, customer service, certifications like CompTIA A+
Work EnvironmentIT departments, data centers, large organizationsHelp desks, on-site support, remote assistance
Common TasksBuilding, configuring, and deploying system imagesDiagnosing issues, resolving user problems, software installation

While Desktop Imaging focuses on preparing and deploying system images across multiple devices, Desktop Support involves assisting individual users with technical issues. Both roles require technical skills, but Desktop Imaging is more specialized in OS deployment, whereas Desktop Support emphasizes troubleshooting and user assistance.

What are popular job titles related to Desktop Imaging jobs in Ohio?

For Desktop Imaging jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Desktop Imaging jobs in Ohio look for?

The top searched job categories for Desktop Imaging jobs in Ohio are:

What cities in Ohio are hiring for Desktop Imaging jobs?

Cities in Ohio with the most Desktop Imaging job openings:

Desktop Imaging jobs near you
Infographic showing various Desktop Imaging job openings in Ohio as of August 2026, with employment types broken down into 89% Full Time, 4% Part Time, 1% Temporary, and 6% Contract. Highlights an 17% Physical, 1% Hybrid, and 82% Remote job distribution.

Desktop Support/Network Engineer -Cleveland

Echo IT Solutions

Cleveland, OH • On-site

Full-time

Re-posted yesterday

Job description

Job Summary:
Echo IT Solutions is seeking a skilled Desktop Support/Network Engineer with a strong background in diagnosing desktop and laptop issues and remote software deployment. The ideal candidate will utilize monitoring tools to proactively detect and resolve issues while providing exceptional customer service.
Responsibilities:
• Diagnose and resolve desktop and laptop issues remotely, ensuring minimal disruption to end users.
• Perform PC and laptop imaging, installation, and repair as needed.
• Deploy software remotely using established tools and processes.
• Utilize monitoring tools to identify and address potential issues before they impact users.
• Collaborate with team members to develop and implement knowledge base systems for improved support efficiency.
• Provide technical training and support to end users as required.
• Maintain accurate records of support requests and resolutions using ticketing systems.
• Identify opportunities for process standardization and improvement.
• Stay updated on cybersecurity best practices and ensure compliance in all support activities.
• Work independently and manage multiple tasks effectively under pressure.
Qualifications:
Required:
• Minimum of 2-5 years of experience in an enterprise environment.
• Strong background in diagnosing desktop and laptop issues.
• Remote software deployment experience.
• Utilizing monitoring tools to proactively detect and resolve issues.
• Excellent troubleshooting skills.
• Commitment to providing exceptional customer service.
• Advanced troubleshooting skills for Windows-based end-user computing.
• Experience with ticketing systems (e.g., ServiceNow).
• Proficiency in Cloud Infrastructure.
• Knowledge of Active Directory (AD), SCCM configuration and customization, DNS, VOIP, and VPN.
• Effective Communication and customer service skills.
• Ability to work collaboratively in a team environment.
• Analytical Thinking and problem-solving abilities.
• Proactive system monitoring and issue detection skills.
• Ability to handle multiple tasks simultaneously and work independently.
Preferred:
• Certifications such as A+, Network+, MCP, or Cisco Certified Network Associate (CCNA).
• Experience in developing and implementing Knowledge Based Engineering(KBE).
• Understanding of Infrastructure Design and hardware/software systems.
• Familiarity with remote troubleshooting techniques.
• Experience with process standardization initiatives.
• Bachelor's degree in computer science, Information Technology, or a related field.
Company:
Echo IT Solutions provides IT consulting, managed services, cloud, cybersecurity, data, and custom software development. Founded in 2021, the company is headquartered in Farmers Branch, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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