IT Technician
Green Bay, WI · On-site
Support and maintain Windows desktops, Windows Server environments, and macOS across multiple ... Engineering software exposure: AutoCAD, SolidWorks, Revit, Inventor, Civil 3D, Fusion 360 ...
IT Technician
Green Bay, WI · On-site
Support and maintain Windows desktops, Windows Server environments, and macOS across multiple ... Engineering software exposure: AutoCAD, SolidWorks, Revit, Inventor, Civil 3D, Fusion 360 ...
Desktop Engineer information
See Appleton, WI salary details
$10.09 - $16.42
1% of jobs
$16.42 - $22.75
13% of jobs
$26.36 is the 25th percentile. Wages below this are outliers.
$22.75 - $29.08
19% of jobs
$29.08 - $35.42
11% of jobs
The median wage is $39.77 / hr.
$35.42 - $41.75
9% of jobs
$41.75 - $48.08
13% of jobs
$54.24 is the 75th percentile. Wages above this are outliers.
$48.08 - $54.42
10% of jobs
$54.42 - $60.75
12% of jobs
$60.75 - $67.08
8% of jobs
$67.08 - $73.41
3% of jobs
$73.41 - $79.75
2% of jobs
$10
$44
$79
How much do desktop engineer jobs pay per hour?
As of Jul 21, 2026, the average hourly pay for desktop engineer in Appleton, WI is $44.10, according to ZipRecruiter salary data. Most workers in this role earn between $27.21 and $56.54 per hour, depending on experience, location, and employer.
What does a desktop engineer do?
A desktop engineer is responsible for installing, maintaining, and troubleshooting desktop computers, operating systems, and related hardware and software. They often support end-users, perform system updates, and ensure security protocols are followed, typically using tools like remote management software and diagnostic utilities.
What is the difference between Desktop Engineer vs Network Technician?
| Aspect | Desktop Engineer | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) | CompTIA Network+, Cisco CCNA |
| Work Environment | Office, help desk, on-site support | Data centers, network rooms, on-site troubleshooting |
| Primary Responsibilities | Maintaining and troubleshooting desktops, hardware, software | Installing, configuring, and repairing network hardware and infrastructure |
| Industry Usage | IT support, corporate environments | Telecommunications, enterprise networks |
While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.
What engineers make $300,000 a year?
Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost of living.
What engineer makes $500,000 a year?
While most engineering roles do not reach a $500,000 annual salary, some highly specialized or senior-level engineers, such as senior software engineers, data engineers, or those in executive or consulting positions, can earn this level of compensation. Achieving this often requires extensive experience, advanced skills, and sometimes working in high-paying industries or companies with performance-based bonuses and stock options.
What are Desktop Engineers?
Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.
What Is a Desktop Engineer?
A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.
What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?
To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.
How much do desktop engineers make in the US?
Desktop engineers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in tech hubs or with advanced certifications like CompTIA A+ or Microsoft Certified solutions expert.
What are some common challenges faced by Desktop Engineers and how are they typically addressed?
Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
What are popular job titles related to Desktop Engineer jobs in Appleton, WI? For Desktop Engineer jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Appleton, WI look for? The top searched job categories for Desktop Engineer jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Desktop Engineer jobs? Cities near Appleton, WI with the most Desktop Engineer job openings:
Job description
Description
This is an exciting role that offers you the opportunity to both collaborate and help build the M2 Technology organization, while also being able to apply your technical skills with your very own customer accounts. This role is perfect for a high-energy individual who can function in a dynamic, fast-paced environment with multiple priorities progressing at one time.
Who is M2 Technology?
M2 Technology is an IT services company based in Green Bay Wisconsin. We proudly serve over 130 customers within the state of Wisconsin, including our affiliated company M2 Logistics (located in Green Bay WI, Denver CO, and Salt Lake City UT).
M2 Technology provides IT consulting and technical support services to a variety of customers and covering a vast range of functional areas including but not limited to infrastructure/LAN design and implementation, hardware procurement, cyber security, data backups, remote monitoring, as well as fully outsourced IT solutions. In the IT Solutions Manager role, you will get the opportunity to work in all these functional areas, and provide leadership, critical thinking, and decision making within a business setting.
• Main Accountabilities
What Sets You Apart
Technical skills get them through the door, personality makes it actually work on my team.
Requirements
Why should you apply?
This is an exciting role that offers you the opportunity to both collaborate and help build the M2 Technology organization, while also being able to apply your technical skills with your very own customer accounts. This role is perfect for a high-energy individual who can function in a dynamic, fast-paced environment with multiple priorities progressing at one time.
Who is M2 Technology?
M2 Technology is an IT services company based in Green Bay Wisconsin. We proudly serve over 130 customers within the state of Wisconsin, including our affiliated company M2 Logistics (located in Green Bay WI, Denver CO, and Salt Lake City UT).
M2 Technology provides IT consulting and technical support services to a variety of customers and covering a vast range of functional areas including but not limited to infrastructure/LAN design and implementation, hardware procurement, cyber security, data backups, remote monitoring, as well as fully outsourced IT solutions. In the IT Solutions Manager role, you will get the opportunity to work in all these functional areas, and provide leadership, critical thinking, and decision making within a business setting.
• Main Accountabilities
- This is a proactive position. You work to integrate with the client and become their IT department, part of their staff as much as you are part of ours.
- Be the representation of the M2 Technology team inside the client environment. You are the face the client sees and the standard they judge us by.
- Hands-on role past the entry-level stage, supporting client networks, servers, and end users in the field and remote.
- Fix what is broken, build what is needed, and be the dependable name a client is glad to see show up.
- Respond quickly to client requests and handle client projects, triage fast, and keep work moving until it is resolved.
- Support and maintain Windows desktops, Windows Server environments, and macOS across multiple client sites.
- Administer Microsoft 365 (Entra, Exchange Online, SharePoint, OneDrive) and on-prem Active Directory.
- Stand up, configure, and troubleshoot networking gear (firewalls, switches, wireless, VPN) and server hardware.
- Handle backup, recovery, patching, and endpoint security through the standard toolset.
- Travel to client locations across Greater Green Bay, the Fox Valley, and Northern and Central Wisconsin.
- Flexibility to do what is needed to get the job done, and the ability to manage your own time.
- Document work clearly so the next person (or the client) can follow it
What Sets You Apart
Technical skills get them through the door, personality makes it actually work on my team.
- Integrity Honest, acts in the best interest of the client, and keeps them safe and secure just as you would for your own home.
- Speed to response When a client is down, they hear back from you fast. Response time is a vital piece to the role, not an afterthought.
- Dedication Owns the problem through to the fix. Does not hand off a half-solved issue and hope.
- Available when it matters Most work is standard hours, but willing to work nights, early mornings, or weekends when a cutover or outage calls for it.
- Desire to learn Actively wants to grow, chase down the unknown, and take on technology not touched yet. That hunger matters more than knowing everything today.
- Dependable vehicle Reliable transportation. Client sites are spread across the region and you need to get there, on time, in any weather
Requirements
- Minimum 2-5 years' experience in the associated job duties and essential functions
- Excellent communication and listening skills are required
- Excellent analytical skills, with ability to build and convey business insight through data and reporting
- Solid understanding IT infrastructure and hardware
- Must be willing to support customers after-hours as needed
- Must be able to multi-task and work well under pressure, in a quickly changing environment
- Ability to travel locally to customers (within ~2 hour radius typically) about 20-50% of the time
- Engineering software exposure: AutoCAD, SolidWorks, Revit, Inventor, Civil 3D, Fusion 360, MicroStation, Creo, CATIA, NX, SketchUp.
- Dental software and medical terminology: Dentrix, Eaglesoft, Open Dental, DTX Studio, Dexis, Carestream, Sidexis, 3Shape, Vatech, J. Morita is a bonus
Why should you apply?
- Fun and energetic work environment
- Work/Life balance is a core value of the M2 Technology organization
- Lack of bureaucracy - more empowerment
- Pride in ownership
- Servant leadership - no barriers
- Caring/compassionate owner - trickle down effect
- A really cool team that you get to work with
About M2 Logistics
Sourced by ZipRecruiter
Industry
Trucking
Company size
201 - 500 Employees
Headquarters location
Green Bay, WI, US
Year founded
2001