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Desktop Engineer Jobs in Madison, WI (NOW HIRING)

Quartz

Desktop Support Engineer

Madison, WI · On-site

$56K - $70K/yr

Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help shape the future of our workplace technology environment. You'll leverage technologies such as SCCM ...

Quartz

Desktop Support Engineer

Madison, WI

$56K - $70K/yr

Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help shape the future of our workplace technology environment. You'll leverage technologies such as SCCM ...

Beacon Hill

Desktop Support

Madison, WI · On-site

Desktop Support Location: Onsite (Madison, WI) Employment Type: Contract Duration: Through End of ... Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

Collaborate with a team of 10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software ...

Technoviz LLC

Desktop Support IV

Madison, WI · On-site

$38/hr

This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable ...

Resource Innovations

Energy Engineer

Madison, WI · Remote

Responsibilities may include remote data analysis, desktop engineering review, savings calculations, measure validation, economic analysis, incentive review, field investigation, and documentation of ...

Resource Innovations

Energy Engineer

Madison, WI · On-site +1

Responsibilities may include remote data analysis, desktop engineering review, savings calculations, measure validation, economic analysis, incentive review, field investigation, and documentation of ...

EXOS

Desktop Support IV (160735)

Madison, WI · On-site

This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable ...

Actalent

Software Engineer

Oregon, WI

$40.87 - $57.69/hr

Support and maintain an existing Windows desktop application that reconstructs scientific and engineering data into 3D visualizations. * Diagnose, troubleshoot, and fix bugs in a complex ...

Ametek

Senior Software Engineer

Madison, WI

$123K - $162K/yr

The Senior Software Engineer acts as a recognized technical expert and a reference for complex ... Design, develop, and maintain Windows desktop applications for large 3D atom probe datasets * Build ...

Ametek

Senior Software Engineer

Madison, WI · On-site

$123K - $162K/yr

The Senior Software Engineer acts as a recognized technical expert and a reference for complex ... Design, develop, and maintain Windows desktop applications for large 3D atom probe datasets * Build ...

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Desktop Engineer information

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How much do desktop engineer jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for desktop engineer in Madison, WI is $45.55, according to ZipRecruiter salary data. Most workers in this role earn between $28.08 and $58.37 per hour, depending on experience, location, and employer.

What does a desktop engineer do?

A desktop engineer is responsible for installing, maintaining, and troubleshooting desktop computers, operating systems, and related hardware and software. They often support end-users, perform system updates, and ensure security protocols are followed, typically using tools like remote management software and diagnostic utilities.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost of living.

What engineer makes $500,000 a year?

While most engineering roles do not reach a $500,000 annual salary, some highly specialized or senior-level engineers, such as senior software engineers, data engineers, or those in executive or consulting positions, can earn this level of compensation. Achieving this often requires extensive experience, advanced skills, and sometimes working in high-paying industries or companies with performance-based bonuses and stock options.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

How much do desktop engineers make in the US?

Desktop engineers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in tech hubs or with advanced certifications like CompTIA A+ or Microsoft Certified solutions expert.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
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What cities near Madison, WI are hiring for Desktop Engineer jobs? Cities near Madison, WI with the most Desktop Engineer job openings:
Desktop Engineer jobs near you
Desktop Support Engineer

Desktop Support Engineer

Quartz

Madison, WI • On-site

$56K - $70K/yr

Full-time

Posted 11 days ago

Job description

Overview
Are you passionate about endpoint management, virtual desktop technologies, and delivering exceptional technical support? Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help shape the future of our workplace technology environment. You'll leverage technologies such as SCCM, Microsoft Intune, and Horizon to support enterprise devices, improve operational efficiency, and ensure employees have a seamless technology experience every day.
Benefits:
  • Flexible Work Options - In-Person or Hybrid

  • Participate in technology modernization projects and continuous improvement initiatives

  • Opportunity to work with SCCM, Intune, and VDI technologies

  • Ideal starting pay rate, based on skills and experience: $56,500 - $70,600 + robust total rewards package

Responsibilities
  • Administer and support Microsoft Configuration Manager (SCCM) and Microsoft Intune, including software deployment, operating system upgrades, device configuration, compliance management, and endpoint lifecycle administration

  • Configure, deploy, and support virtual desktop infrastructure (VDI) environments, to ensure optimal system performance and user experience

  • Provide Tier 2 & 3 technical support for Windows operating systems, hardware, peripherals, and enterprise applications, resolving complex issues escalated from the Service Desk

  • Serve as the primary escalation point for endpoint-related incidents, providing technical expertise, guidance, and timely resolution of issues

  • Coordinate and manage endpoint patching activities for laptops, desktops, and virtual desktop environments to maintain security, compliance, and system integrity

  • Monitor endpoint health, analyze system performance, and proactively identify opportunities to improve reliability, security, and operational efficiency

  • Participate in endpoint lifecycle management activities, including device provisioning, upgrades, migrations, and decommissioning

  • Create and maintain technical documentation, knowledge base articles, operational procedures, and configuration standards to support efficient IT operations

  • Research, evaluate, and recommend new technologies, tools, and processes that improve endpoint management, end-user experience, and Service Desk effectiveness

  • Participate in technology implementation projects, system testing, endpoint deployments, and continuous improvement initiatives supporting business objectives

  • Collaborate with cross-functional IT teams and business partners to deliver technology solutions that meet organizational needs and enhance employee productivity

  • Maintain a customer-focused approach by delivering exceptional service and building positive relationships with internal stakeholders

  • Support Quartz's commitment to keeping customers at the center of everything we do by ensuring technology solutions are reliable, secure, and aligned with business needs

Qualifications
  • Bachelor's Degree and 2 years in IT Customer Support or other technology role

  • Associate's Degree and 5 years in IT Customer Support or other technology role

  • High School Equivalency and 8 years in IT Customer Support or other technology role

  • Experience supporting and administering virtual desktop environments, including Horizon or Microsoft Azure Virtual Desktop

  • Extensive experience installing, configuring, and managing Windows-based systems and related technologies

  • Expert in the setup, configuration, and administration of Microsoft Configuration Manager and Intune

Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home.
We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check.
Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.

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