ZipRecruiter

Log In

1

Desktop Engineer Two Jobs in Silver Spring, MD (NOW HIRING)

DAN Solutions

Desktop Systems Engineer

Washington, DC · On-site

Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure ... 2 years of relevant experienceLeadership ExpectationsLead multiple engineering efforts and ...

CACI

AVD (Azure Virtual Desktop) Engineer

Vienna, VA · On-site

$113K - $237K/yr

AVD (Azure Virtual Desktop) Engineer Job Category: Information Technology Time Type: Full time ... (2+ years') with Azure Security Tools (e.g. Sentinel) Experience with Nerdio - What You Can Expect:

DAn Solutions

Desktop Systems Engineer

Washington, DC · On-site

Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure ... PhD and 2 years of relevant experience Leadership Expectations * Lead multiple engineering efforts ...

DAn Solutions

Desktop Systems Engineer

Sterling, VA · On-site

Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure ... PhD and 2 years of relevant experience Leadership Expectations * Lead multiple engineering efforts ...

Eliassen Group

Desktop Endpoint Engineer

Washington, DC · Remote

$45 - $50/hr

Hybrid 3 days onsite / 2 days remote in Washington, DC Our client seeks a Level 3 Desktop Endpoint Engineer to drive endpoint engineering, automation, and lifecycle management across Windows and ...

Stem Xpert

Desktop Migration engineer

Reston, VA

Desktop Migration Engineer / Architect (Windows System Admin) Experience : 8+ Years Location ... Relocation: * Visa Status with Validity: 1. Reference Name, Phone, Email, Designation: * 2. ...

previous pagenext page

Showing results 21-40

All JobsDesktop Engineer Two JobsDesktop Engineer Two Jobs in Silver Spring, MD

Desktop Engineer Two information

See Silver Spring, MD salary details

$10

$46

$84

How much do desktop engineer two jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for desktop engineer two in Silver Spring, MD is $46.73, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $59.90 per hour, depending on experience, location, and employer.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

Is desktop engineer two a good career?

A Desktop Engineer Two is a mid-level IT role responsible for maintaining and troubleshooting desktop systems, often requiring knowledge of operating systems, hardware, and networking. It can be a stable career path with opportunities for advancement into senior technical or management positions, especially with relevant certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. The role offers steady employment in various industries, but career growth depends on skill development and experience.

What are popular job titles related to Desktop Engineer Two jobs in Silver Spring, MD?

For Desktop Engineer Two jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer Two jobs in Silver Spring, MD look for?

The top searched job categories for Desktop Engineer Two jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Desktop Engineer Two jobs?

Cities near Silver Spring, MD with the most Desktop Engineer Two job openings:

Desktop Engineer Two jobs near you
Infographic showing various Desktop Engineer Two job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $97,195 per year, or $46.7 per hour.

NIH Desktop Engineer (Level I)

Key Concepts Knowledgebase LLC

Bethesda, MD • On-site

Full-time

Re-posted 21 days ago

Job description

EOE Statement
Key Concepts Knowledgebase is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), reproductive health decisions, marital status, personal appearance, matriculation, political affiliation, credit information, employment status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, homeless status, or any other status protected by federal, state, or local laws.
Description
Key Concepts Knowledgebase, LLC., is seeking a Desktop Engineer (Level I) for a project at a large NIH CIT support organization. The successful candidate will work with our IT managers, engineers, technicians, and the client to ensure the expectations of both parties are fulfilled in a timely, cost-effective manner.
The Desktop Engineer (Level I) responsibilities are as follows:
  • Provide polite, friendly, professional, and courteous customer service at all times
  • Work through various types of technical and customer service issues and ensure customer satisfaction
  • Performs installations, upgrades, configuration, and troubleshooting of customer-specific hardware and software, and mobile devices
  • Provide instructions to customers and support staff in the use of equipment and software
  • Posses the ability to complete multiple simultaneous tasks/projects in a timely manner
  • Interface with other teams when needed to help resolve customer issues
  • Document incident status and solutions using ticket tracking system
  • Accepts warm transfers from other technicians to continue customer support
  • Efficiently escalate issues to higher tiers when needed
  • Ensure SLA compliance
  • Configure and install various IT hardware and application systems such as desktops, routers, servers, switches, Wi-Fi antennas, Network security devices, Access control system any other application once given the necessary procedures and authorization.
  • Develop installation schedules, prepare and create installation packages.
  • Prepare documentation for configuration changes at each site and supporting test reports.
  • Coordinate post installation operations and maintenance support.
  • Keep track of all hardware inventory and provide weekly reports on status of all Hardware inventory stock.

Qualifications:
Knowledge, Skills and Abilities:
  • Must be detail-oriented, organized, and can work under tight deadlines.
  • Must have a comprehensive knowledge of generic IT hardware devices.
  • Must have the ability to read and understand installation guides, wiring drawings, system requirements and site-specific installation policies/procedures.
  • Must have excellent analytical skills in troubleshooting IT hardware installation, application setup, and maintenance, testing capabilities, problem identification, and/or resolution.
  • Must understand how to configure IT hardware, and/or be able to communicate with engineering for directives on newer system's configuration.
  • Must have competencies in testing/verifying proper operation of all hardware installations with direction from the engineering staff or IT administration.

Position Requirements
Required:
  • Excellent written and verbal communication skills with the ability to communicate very well with users, peers and managers.
  • Knowledge of IT Hardware systems and their configurations
  • Experience troubleshooting IT Hardware systems.
  • 3+ years progressive experience in hardware installations or as a Tier II Customer Support Representative in a federal government IT service delivery operation chartered with large scale, multi-faceted IT support.
  • Must have at least one of the following certs: CompTIA+, CompTIA-Network+ and CompTIA- Server+.

Desired:
  • NIH experience
  • ITIL Cert

Training and Certifications:??
Education:
  • GED with a minimum of 5+ years' years demonstrated related work experience in a large multi-platform Information Services environment.
  • HDI institute certifications

Other:
  • Must be able to obtain and/or pass a public trust background check. Must be able to work flexible hours and multiple locations.

Full-Time/Part-Time
Full-Time
Position
NIH Hardware Installation Technician (Level I)
Location
Bethesda
This position is currently accepting applications.
Key Concepts Knowledgebase logo

About Key Concepts Knowledgebase

Sourced by ZipRecruiter

Key Concepts Knowledgebase, LLC is a Small DBE Business, and solutions-driven enterprise based in the DC area. The company is founded on the provision of quality services, creative business and IT solutions, and responsible business processes. Mission Statement: With a focus on transferring knowledge on key concepts in the process, we seek to provide our customers with the best of breed services and solutions, to solve their business problems and be part of initiatives that drive sustainable, green IT solutions.

Industry

Network security

Company size

1 - 10 Employees

Headquarters location

Fairfax, VA, US

Social media

Facebook

View All Key Concepts Knowledgebase Jobs

Apply