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Desktop Engineer Two Jobs in Downers Grove, IL (NOW HIRING)

Interactive Brokers

Desktop Support Engineer

Chicago, IL · On-site

$85K - $95K/yr

About your team: Interactive Brokers (IBKR) is seeking a Desktop Support Engineer to join our ... Minimum 2+ years of technical support experience, or equivalent education and training. * Strong ...

Bright Mind Solutions LLC

Mac OS Developer

Chicago, IL · On-site

... Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This ... Key Responsibilities: • Provide Tier 2/3 support for macOS devices, escalating when necessary ...

Sonoma Consulting Inc.

Service Desk Analyst

Glenview, IL · On-site

$20.25 - $27.50/hr

The ideal candidate will have a minimum of two years experience in a corporate Service Desk role; a ... Service Desk Analyst, Desktop Support, Desktop Engineer, Technical Support Skills: Windows 7, ...

Sonoma Consulting

Service Desk Analyst

Glenview, IL · On-site

$20 - $27.25/hr

The ideal candidate will have a minimum of two years experience in a corporate Service Desk role; a ... Service Desk Analyst, Desktop Support, Desktop Engineer, Technical Support Skills: Windows 7, ...

Yochana

Deskside Support engineer

Chicago, IL · On-site

Essential Duties and Responsibilities • Provide expert-level 1st and 2nd line desktop support in ... 1 and 2 incidents, aid during major incidents, and participate in post-incident reviews. • ...

Proven IT

Tier II Field Engineer

Tinley Park, IL · On-site

$55K - $65K/yr

We are seeking a driven and customer-focused Tier II IT Support Engineer to join our Managed ... Provide on-site and remote technical support for desktop, server, and network issues for various ...

DV Trading

Trade Desk Support Engineer

Chicago, IL · On-site

Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a ... Linux desktop support experience * Experience with version control systems such as git/puppet

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Desktop Engineer Two information

See Downers Grove, IL salary details

$10

$45

$81

How much do desktop engineer two jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop engineer two in Downers Grove, IL is $45.10, according to ZipRecruiter salary data. Most workers in this role earn between $27.84 and $57.79 per hour, depending on experience, location, and employer.

Can you work two jobs as a software engineer?

A Desktop Engineer Two can work two jobs as a software engineer if both employers permit it and there are no conflicts with work hours or confidentiality agreements. However, balancing two roles may impact performance and work-life balance, and some companies have policies against multiple employment. It is important to review employment contracts and consider workload capacity before taking on multiple positions.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

What are popular job titles related to Desktop Engineer Two jobs in Downers Grove, IL? For Desktop Engineer Two jobs in Downers Grove, IL, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer Two jobs in Downers Grove, IL look for? The top searched job categories for Desktop Engineer Two jobs in Downers Grove, IL are:
What cities near Downers Grove, IL are hiring for Desktop Engineer Two jobs? Cities near Downers Grove, IL with the most Desktop Engineer Two job openings:
Desktop Engineer Two jobs near you
Desktop Support Engineer

Desktop Support Engineer

Interactive Brokers

Chicago, IL • On-site

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
This is a hybrid role (4 days in office/1 day remote).
About your team:
Interactive Brokers (IBKR) is seeking a Desktop Support Engineer to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues.
This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment.
What will be your responsibilities within IBKR:
  • Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs.
  • Support users via phone, email, in-person, and remote tools.
  • Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals.
  • Install operating systems, applications, drivers, and configure system settings per departmental standards.
  • Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence.
  • Document resolutions in the department's knowledge base and contribute to self-help resources for employees.
  • Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary.
  • Participate in departmental and firm-wide projects as assigned.
  • Attend training sessions and team meetings to support productivity and development goals.
  • Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department.
  • Communicate effectively with both technical and non-technical colleagues.

Which skills are required:
  • Associate's degree in Computer Science or related field preferred.
  • Certifications such as A+, Network+, Microsoft, or VMware are a plus.
  • Minimum 2+ years of technical support experience, or equivalent education and training.
  • Strong organizational, prioritization, and multitasking abilities.
  • Team-oriented mindset with a commitment to knowledge sharing.
  • Ability to explain technical concepts to non-technical stakeholders.
  • Excellent interpersonal, written, and verbal communication skills.
  • Detail-oriented, flexible, and self-directed.
  • Resourceful and proactive in solving problems independently.
  • Ability to manage multiple high-priority tasks in a technical environment

Technical Competencies
  • Strong knowledge of Microsoft Windows desktop operating systems.
  • Proficiency in Microsoft Office Suite.
  • Working knowledge of:
    • Entra ID and Azure services
    • Administrative scripting (PowerShell, Python, etc.)
    • Intune packaging and PC deployments
    • TCP/IP, Wi-Fi, DNS, DHCP
    • Active Directory environments and Office 365 cloud applications
    • Desktop imaging, application deployment, hard drive encryption, domains, and group policies

Company Benefits & Perks
  • Competitive salary, annual performance-based bonus, and stock grants
  • Retirement plan (401(k)) with competitive company match
  • Comprehensive health and wellness benefits, including medical, dental, and vision
  • Company-paid healthcare premium
  • Wellness screenings, health coaching, and counseling services via Employee Assistance Program (EAP)
  • Daily lunch allowance and fully stocked kitchen with healthy snacks
  • Corporate events, team outings, volunteer activities, and company sports teams
  • Education reimbursement and ongoing learning opportunities

This role's anticipated base salary range is $85,000 to $95,000 annually based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award as well as a wide range of benefits, including health care, tuition reimbursement, and much more.

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