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Desktop Consultant Jobs (NOW HIRING)

NEOGOV

Desktop Technician

Crystal Lake, IL · On-site

$19.75 - $25/hr

... user consultation. Responsibilities : • Resolve complex hardware, software, and network ... with Desktop Engineers. • Research, evaluate, install, configure, and upgrade desktop ...

1872 Consulting

Desktop Support

Herndon, VA · On-site

Job Summary : 1872 Consulting is seeking a Desktop Support professional to provide IT end user support. The role involves troubleshooting connectivity issues and managing service requests for Windows ...

1872 Consulting

Desktop Support Engineer

Chicago, IL · On-site

Job Summary : 1872 Consulting is seeking a Desktop Support Engineer responsible for managing all aspects of the corporate desktop. The role involves software packaging, patch management, and ...

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Desktop Consultant information

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$5

$29

$43

How much do desktop consultant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for desktop consultant in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.65 per hour, depending on experience, location, and employer.

What does a desktop consultant do?

A Desktop Consultant is an IT professional responsible for supporting, maintaining, and troubleshooting desktop computers and related technology within an organization. They install and configure hardware and software, resolve technical issues, and provide user support to ensure smooth daily operations. Desktop Consultants may also assist with system upgrades, security patches, and training users on new applications. Their goal is to ensure that all desktop systems run efficiently and securely.

What are the key skills and qualifications needed to thrive as a desktop consultant, and why are they important?

To thrive as a Desktop Consultant, you need strong knowledge of operating systems, hardware troubleshooting, and IT support, often supported by a degree in information technology or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop management tools, ticketing systems, and software deployment platforms is typically required. Excellent communication, problem-solving, and customer service skills help distinguish top performers in this role. These competencies are crucial for efficiently resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges faced by desktop consultants, and how can they effectively address them?

Desktop Consultants often encounter challenges such as troubleshooting diverse hardware and software issues across different user environments, managing urgent support requests, and adapting to rapidly changing technology standards. Success in this role requires excellent problem-solving skills, clear communication with both technical and non-technical users, and the ability to prioritize tasks efficiently. Building strong relationships with end-users and staying current with the latest IT developments can help Desktop Consultants provide effective solutions and maintain high levels of user satisfaction.

What is the difference between Desktop Consultant vs Desktop Support Specialist?

AspectDesktop ConsultantDesktop Support Specialist
Required CredentialsTypically a relevant IT certification (e.g., CompTIA A+), some experience in consultingUsually an entry-level certification (e.g., CompTIA A+), technical support experience
Work EnvironmentConsults with clients, provides tailored solutions, may work in office or client sitesProvides technical support within an organization, often in a helpdesk setting
Employer & Industry UsageIT consulting firms, managed service providers, corporate IT departmentsCorporate IT departments, helpdesk services, internal support teams

While both roles involve working with desktop systems, a Desktop Consultant typically offers specialized consulting and tailored solutions to clients, whereas a Desktop Support Specialist provides ongoing technical support within an organization. The roles overlap in certifications and work environments but differ in scope and client interaction.

What cities are hiring for Desktop Consultant jobs?

Cities with the most Desktop Consultant job openings:

What are popular job titles related to Desktop Consultant jobs?

For Desktop Consultant jobs, the most frequently searched job titles are:

Desktop Consultant jobs near you

Desktop Support in Richardson, Texas

Richardson, TX • On-site

Desktop & Depot Support
See more jobs at Desktop & Depot Supportexternal

$17 - $25/hr

Full-time

Medical, Retirement

Re-posted 28 days ago

Job description

Description:

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!


Opportunity:

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Richardson, Texas. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC – PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in Inventory Control
Requirements:
  • Must be within driving distance of Richardson, Texas, and be willing to work onsite in one of these locations.
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
  • This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes

What is Important to Us:

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.


More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers