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Desktop Associate Jobs in Chicago, IL (NOW HIRING)

Insight

Associate Technician W2

Hanover Park, IL · On-site

Configure hardware including desktops, laptops, mobile devices, servers. * Deploy images and ... As an Associate Technician - W2 at Insight, you have the potential for advancement within our ...

Grant Thornton

IT Field Desktop Technician

Chicago, IL · On-site

$60K - $80K/yr

Grant Thornton is seeking an IT Field Desktop Technician, known as a Customer Experience Associate ... The CX Associate is the first on-site responder and starts our Customer's Experience journey. They ...

Grant Thornton

IT Field Desktop Technician

Chicago, IL · On-site

$60K - $80K/yr

Grant Thornton is seeking an IT Field Desktop Technician, known as a Customer Experience Associate ... The CX Associate is the first on-site responder and starts our Customer's Experience journey. They ...

CROSSMARK

Retail Data Collection Associate - PT

Glenview, IL · On-site

$15 - $17/hr

Retail Data Collection Associate - PT As a retail data collection associate, you would be a part of ... MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information:

New

Hire Talent

Warehouse Associate I

Buffalo Grove, IL · On-site

$16.50 - $19.50/hr

Warehouse Associate I Performs the physical and/or administrative tasks involved in the shipping ... desktop Basic math skills, can read a ruler Fundamental reading and writing skills required

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Showing results 21-40

All JobsDesktop Associate JobsDesktop Associate Jobs in Chicago, IL

Desktop Associate information

See Chicago, IL salary details

$16

$24

$32

How much do desktop associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop associate in Chicago, IL is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What are the most commonly searched types of Desktop jobs in Chicago, IL? The most popular types of Desktop jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Desktop Associate jobs? Cities near Chicago, IL with the most Desktop Associate job openings:
Desktop Associate jobs near you

IT Support Associate

Service Filtration Corp

Northbrook, IL • On-site

$55K - $65K/yr

Full-time

Re-posted 15 days ago

Job description

Description:

Serfilco Ltd, a worldwide leading manufacturer and supplier of pumps and filters to chemical processing industries currently has a vacancy for an IT Support Associate in our Northbrook, IL facility. An overview of our products is available at www.serfilco.com.


OVERALL PURPOSE OF THE JOB

To provide daily support to end-users, assisting with system maintenance, and helping maintain secure and reliable IT operations. Working under the direction of Corporate IT and alongside service providers, the position supports routine tasks, basic troubleshooting, system updates, and project activities.


ESSENTIAL FUNCTIONS

· Liaise with Corporate IT Manager, vendors, and service providers for technical support.

· Assist in installation, configuration, and maintenance of user devices (desktops, laptops, mobile devices, and peripherals) and business applications for all locations.

· Ensure all operating systems and software are up to date and functioning optimally.

· Assist with end-user support and training for all company applications and technology assets.

· Manage user accounts, permissions, and device configurations (i.e. Active Directory, O365).

· Execute IT-related procedures for onboarding and offboarding of employees, including account creation and hardware setup.

· Assist with documentation for infrastructure, systems, and processes and keep it up to date on a central documentation platform.

· Document maintenance for all computer systems and network infrastructure.

· Assist MSP with technical support and troubleshoot and resolve software, operating system, and networking problems.

· Communicate with internal customers: keeping them informed of progress, notifying them of impending changes or agreed outages.

· Help maintain information technology policies, procedures and standards and assess the needs of end-users.

· Support technical infrastructure, database systems and ERP systems that include planning, conversions, training, proper testing/validation, and delivery, including SQL scripting.

· Assists with system backups and performs data recoveries. Ensures security of company's database.

· Support IT projects with planning, scheduling, and monitoring progress, including software rollouts, hardware upgrades, and network enhancements.

· Collaborate with teams to define project scope, goals, timelines, and task assignments including manufacturing process.

· Track progress, follow up on deadlines, and escalate risks to leadership as needed.

· Maintain organized project documentation, including requirements, change requests, meeting notes, and status reports.


QUALIFICATIONS/SKILLS

· Associate’s degree in IT or technology-related fields

· Minimum of 1-3 years of experience in manufacturing environment

· Strong Windows desktop support skills and basic networking knowledge

· Familiarity with Microsoft Office Suite and basic troubleshooting

· Basic knowledge of computer hardware and peripheral devices

· Understanding of Active Directory basics and user account management

· SSRS and Crystal reports is a plus

· Working knowledge of SQL database and SQL queries a must

· Must be a self-starter, highly motivated, and independent worker

Requirements: