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Desktop Associate Jobs in Chicago, IL (NOW HIRING)

Lancesoft

Desktop Support III

Gary, IN · On-site

$27.41 - $29.52/hr

The Desktop Support III technician will provide hands-on support for end-user desktop computers ... Associate degree preferred (for future permanent hire consideration) * Minimum 2 years IT support ...

Service Global, Inc

Desktop Engineer L1

Deerfield, IL · On-site

... Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Service Global, Inc

Desktop Engineer L1

Deerfield, IL · On-site

... • Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User ...

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL · On-site

$19 - $23/hr

May require an associate's degree in a related area and 5+ years of experience in the field or in a ... Qualifications windows os, desktop support, users, vpn Additional Information Lawrence E. Harmon ...

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Desktop Associate information

See Chicago, IL salary details

$16

$24

$32

How much do desktop associate jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for desktop associate in Chicago, IL is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $25.53 per hour, depending on experience, location, and employer.

What is the highest paying desk job?

For a Desktop Associate, the highest paying desk jobs typically include roles such as IT Manager, Network Administrator, or Systems Analyst, which require technical skills, certifications, and experience. These positions often offer higher salaries due to increased responsibilities and specialized knowledge in managing computer systems and networks.

What is a desktop support associate?

A desktop support associate is a professional who provides technical assistance for computer hardware, software, and network issues in an organization. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve user issues efficiently.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What jobs pay 4000 a week without a degree?

For a Desktop Associate, earning $4,000 a week without a degree is uncommon, as this role typically offers lower wages. High weekly earnings at this level are more often found in specialized fields such as sales, real estate, or skilled trades that may require certifications or experience rather than formal degrees. These roles often involve commission, bonuses, or performance-based pay structures.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What jobs pay 500,000 a year in the US?

While most desktop associate roles do not pay $500,000 annually, high-level executive positions in technology companies, such as Chief Technology Officers or senior IT executives, can reach or exceed this income level, especially with bonuses and stock options. These roles typically require extensive experience, advanced skills, and leadership responsibilities in large organizations.
What are the most commonly searched types of Desktop jobs in Chicago, IL? The most popular types of Desktop jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Desktop Associate jobs? Cities near Chicago, IL with the most Desktop Associate job openings:
Desktop Associate jobs near you
Desktop Support III

Desktop Support III

Lancesoft

Gary, IN • On-site

$27.41 - $29.52/hr

Temporary

This job post has expired today. Applications are no longer accepted.

Job description


Job Title: Network/Operations -Desktop Support III
Location: Gary, IN, 46402
Duration: 18 Months (07/17/2026 -01/16/2028)
Job Overview:
The Desktop Support III technician will provide hands-on support for end-user desktop computers, laptops, and related IT equipment in a manufacturing/industrial environment. The role ensures that all employees have reliable and properly functioning IT systems to perform their daily tasks with minimal disruption. This is an on-site, user-facing role requiring strong technical troubleshooting skills and excellent customer service.
Key Responsibilities:
  • Provide on-site desktop and desk-side support for end users
  • Install, configure, and maintain desktops, laptops, and peripherals
  • Troubleshoot hardware, software, and network connectivity issues
  • Support Microsoft Windows operating systems and Microsoft Office Suite
  • Perform Active Directory user account management and support
  • Respond to service desk tickets and resolve issues within SLA timelines
  • Perform software installation, updates, and basic system maintenance
  • Provide face-to-face support to plant/office users
  • Ensure minimal disruption during issue resolution
  • Participate in on-call rotation after training period (3-6 months)
  • Follow all site safety and PPE requirements in industrial environment

Required Skills:
  • 2-3 years of desktop/desk-side support experience
  • Strong experience with Windows OS environments
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
  • Active Directory administration experience
  • Strong troubleshooting skills (hardware/software/network basics)
  • Excellent customer service and communication skills
  • Ability to work in a manufacturing/plant environment
  • Physically capable of lifting up to 50 lbs and wearing PPE

Education & Experience:
  • High School Diploma or equivalent required
  • Associate degree preferred (for future permanent hire consideration)
  • Minimum 2 years IT support experience required
  • 8-10+ years experienced candidates may be considered within budget

Meet Your Recruiter
Kajal Naik
LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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