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Desk Manager Jobs in Chicago Ridge, IL (NOW HIRING)

Vinayaka Hospitality

Front Desk Supervisor

Oak Brook, IL · On-site

$20 - $21/hr

Front Office Manager JOB SUMMARY Orchestrate and expedite the registration and checkout process at the front desk. Oversee the daily operation of the front desk. ESSENTIAL FUNCTIONS * Greet and ...

RRI, Inc.

Front Desk Supervisor

Chicago, IL

$8.50/hr

The Front Desk Supervisor is responsible for supervising all front desk operations, staff and scheduling, and managing the hotel's inventory. This position usually works a regularly scheduled front ...

RRI, Inc.

Front Desk Supervisor

Chicago, IL · On-site

$8.50/hr

The Front Desk Supervisor is responsible for supervising all front desk operations, staff and scheduling, and managing the hotel's inventory. This position usually works a regularly scheduled front ...

Marriott Oak Brook

Front Desk Agent

Oak Brook, IL · On-site

$18/hr

Front Desk Supervisor/Front Desk Manager JOB SUMMARY Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS * Greet and welcome guests upon ...

Marriott

Operations Manager (Front Desk)

Chicago, IL · On-site

$17.50 - $22.75/hr

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk ...

The Salvation Army

Welcome Desk Attendant

Chicago, IL · On-site

$17.60 - $21.11/hr

Welcome Desk Manager FLSA CATEGORY: Non-Exempt STATUS TYPE: Regular Part Time PAY GRADE 402 PAY RATE $17.60-$21.11 WHO WE ARE The Salvation Army Ray and Joan Kroc Corps Community Center of Chicago ...

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All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Chicago Ridge, IL

Desk Manager information

See Chicago Ridge, IL salary details

$30.6K

$130.4K

$163.2K

How much do desk manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for desk manager in Chicago Ridge, IL is $130,358.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,000.00 and $160,100.00 per year, depending on experience, location, and employer.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What job categories do people searching Desk Manager jobs in Chicago Ridge, IL look for?

The top searched job categories for Desk Manager jobs in Chicago Ridge, IL are:

What cities near Chicago Ridge, IL are hiring for Desk Manager jobs?

Cities near Chicago Ridge, IL with the most Desk Manager job openings:

Desk Manager jobs near you

Front Desk Manager- Sports Illustrated Chicago

Travel Leisure Resort Development Inc

Chicago, IL • On-site

$90 - $91/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Key responsibilities

  • Supervise, train, and coach front desk team members to ensure all department expectations are met.

  • Greet guests, register them, establish credit, issue keys, and complete check-out procedures while providing high levels of customer service.

  • Deliver concierge services by addressing guest questions, concerns, and requests promptly and follow up with guests regarding tours.

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Summary: The Universal Agent Manager is responsible for all aspects of the front desk; concierge & marketing operations using strong customer relations and leadership capabilities to make quick decisions and problem solve to enhance the overall guest experience with exceptional service and meet overall marketing penetration expectation. Analyze resort inventory requirements and assure that all reservations and other requests are accommodated to the highest efficiency levels possible.

Position Description:
  • Position is responsible for Supervising, training and coaching team members as well as working with leadership and department managers to ensure all dept. expectations are met including tour flow, Medallia scores and productivity.
  • Attend weekly resort management and sales/marketing meeting. Complete weekly work schedules. Track tour flow performance for site and report to leadership.
  • Greeting, registering, establishing credit and issuing keys to guests, in accordance with standard operating procedures.
  • Completing check-out procedures, computes bills, collecting payment and making changes for guests as required during their stay.
  • Displaying a high level of customer service and professionalism when interacting with all guests.
  • Delivering general concierge services for all onsite guests by providing several ways of contact in order to address questions, concerns, and request in a prompt and satisfactory manner.
  • Calling and/or following up with guests who do not commit to tour at the time of check-in by contacting rooms after they check in and/or the morning after to reintroduce the offer.
  • Reviewing and preparing paperwork and arrival information as needed.
Minimum Requirements and Qualifications:
  • High School diploma or equivalent
  • Ability to hold others accountable
  • Reservation software training
  • Demonstrate ability to work under pressure, good interpersonal skills, and good written and oral communication skills
  • Minimum of one year of successful customer service experience in a hospitality/hotel environment.
  • Vacation ownership experience preferred.
How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Compensation

Generally starting at $90 - $91 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

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