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Desk Associate Jobs in Boston, MA (NOW HIRING)

True North Hotel Group

Front Desk Associates

Wrentham, MA · On-site

$15.25 - $19.75/hr

Front Desk Associate True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Springhill Suites/TownePlace Suites, in ...

Art of Problem Solving

Front Desk Associate

Lexington, MA · On-site

$15.75 - $20.25/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Bedford, MA · On-site

$14.75 - $19/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Wellesley, MA · On-site

$15.25 - $19.75/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Lincoln, MA · On-site

$15.25 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Weston, MA · On-site

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

True North Hotel Group

Front Desk Associates

Marlborough, MA · On-site

$14.50 - $18.75/hr

Front Desk Associate True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Fairfield Inn & Suites in Marlborough, MA.

Art of Problem Solving

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Corinthian Yacht Club

Front Desk Associate

Marblehead, MA · On-site

$20 - $22/hr

We are looking for a part-time, seasonal Front Desk associate. The ideal candidate will be energetic, professional, and possess a passion for exceeding member expectations. The schedule requirement:

Corinthian Yacht Club

Front Desk Associate

Marblehead, MA · On-site

$20 - $22/hr

We are looking for a part-time, seasonal Front Desk associate. The ideal candidate will be energetic, professional, and possess a passion for exceeding member expectations. The schedule requirement:

Corinthian Yacht Club

Front Desk Associate

Marblehead, MA · On-site

$20 - $22/hr

We are looking for a part-time, seasonal Front Desk associate. The ideal candidate will be energetic, professional, and possess a passion for exceeding member expectations. The schedule requirement:

Corinthian Yacht Club

Front Desk Associate

Marblehead, MA · On-site

$20 - $22/hr

We are looking for a part-time, seasonal Front Desk associate. The ideal candidate will be energetic, professional, and possess a passion for exceeding member expectations.The schedule requirement:

Blink Fitness

Front Desk Associate

Medford, MA · On-site

$12.50/hr

At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a ...

Blink Fitness

Front Desk Associate

Medford, MA · On-site

$12.50/hr

At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a ...

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All JobsDesk Associate JobsDesk Associate Jobs in Boston, MA

Desk Associate information

See Boston, MA salary details

$15

$23

$36

How much do desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desk associate in Boston, MA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.11 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Boston, MA?

The most popular types of Desk jobs in Boston, MA are:

What cities near Boston, MA are hiring for Desk Associate jobs?

Cities near Boston, MA with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $48,506 per year, or $23.3 per hour.

Front Desk Associates

True North Hotel Group

Wrentham, MA • On-site

$15.25 - $19.75/hr

Other

Re-posted 20 days ago

Job description

Front Desk Associate

True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Springhill Suites/TownePlace Suites, in Wrentham, MA. We offer awesome benefits and a great family culture.

Responsibilities
  • Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
  • Responds to guest questions either in person or over the phone.
  • Fulfills guests' needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
  • Resolves guest problems/complaints.
  • Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
Qualifications
  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
  • Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
  • Experience in hospitality is a plus.

We look forward to hearing from you!

True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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