ZipRecruiter

Log In

1

Desk Associate Jobs in Boston, MA (NOW HIRING)

Pro Fitness Enterprises Inc

Front Desk

Billerica, MA · On-site

$14.75 - $19/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front ...

Pro Fitness Enterprises Inc

Front Desk

Billerica, MA · On-site

$14.75 - $19/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front ...

BEST FITNESS

FRONT DESK ASSOCIATE

Danvers, MA

$15 - $16.50/hr

Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ...

BEST FITNESS

FRONT DESK ASSOCIATE

Lowell, MA · On-site

$16 - $17/hr

Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ...

BEST FITNESS

FRONT DESK ASSOCIATE

Woburn, MA

$15 - $17/hr

Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ...

BEST FITNESS

FRONT DESK ASSOCIATE

Chelmsford, MA · On-site

$15 - $16/hr

Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ...

BEST FITNESS

FRONT DESK ASSOCIATE

Chelmsford, MA

$15 - $17/hr

Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ...

True North Hotel Group

Front Desk Associates

Marlborough, MA · On-site

$14.50 - $18.75/hr

Front Desk Associate True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Fairfield Inn & Suites in Marlborough, MA.

True North Hotel Group

Front Desk Associates

Wrentham, MA · On-site

$15.25 - $19.75/hr

Front Desk Associate True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Spring Hill Suites in Wrentham, MA. We ...

Art of Problem Solving

Front Desk Associate

Waltham, MA

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Newton, MA

$15.25 - $19.75/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Lincoln, MA

$15.25 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Waltham, MA

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Lexington, MA

$15.75 - $20.25/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Wellesley, MA

$15.25 - $19.75/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Bedford, MA

$14.75 - $19/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Weston, MA

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

previous pagenext page

Showing results 21-40

All JobsDesk Associate JobsDesk Associate Jobs in Boston, MA

Desk Associate information

See Boston, MA salary details

$15

$23

$36

How much do desk associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for desk associate in Boston, MA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.11 per hour, depending on experience, location, and employer.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are the most commonly searched types of Desk jobs in Boston, MA?

The most popular types of Desk jobs in Boston, MA are:

What cities near Boston, MA are hiring for Desk Associate jobs?

Cities near Boston, MA with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $48,506 per year, or $23.3 per hour.

Front Desk

Pro Fitness Enterprises Inc

Billerica, MA • On-site

$14.75 - $19/hr

Other

Re-posted 27 days ago

Job description

Job Summary

We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for health and fitness, we want to hear from you!

Responsibilities:

Welcome guests and prospective members

Provide tours for prospective members

Respond to inquiries in person, over the phone, and via email

Maintain a clean and organized lobby and front desk area

Accurately record client information and accept payments

Schedule classes and appointments

Manage incoming and outgoing correspondence

Ensure gym rules and systems are followed

Qualifications:

Friendly and professional disposition

A passion for health and fitness

Two or more years of customer service, receptionist, or front desk experience is preferred

Excellent communication skills, both verbal and written

Strong work ethic

Familiar with computers, spreadsheets, and scheduling software

Ability to multi-task and thrive in a fast-paced environment

Apply