ZipRecruiter

Log In

1

Desk Associate Jobs in Hopkinton, MA (NOW HIRING)

MIT Human Resources

Desk Associate

Cambridge, MA · On-site

DESK ASSOCIATE , Housing and Residential Services, will be responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services ...

Planet Fitness

Front Desk Associate

Boston, MA · On-site

$15.25 - $19.50/hr

Planet Fitness Front Desk Associate At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment.

Planet Fitness

Front Desk Associate

Boston, MA

$15.25 - $19.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Boston, MA

$15.25 - $19.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Boston, MA · On-site

$15.25 - $19.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Beltone New England

Front Desk Associate

Woonsocket, RI · On-site

$19/hr

Front Desk Associate Description: We offer a happy and friendly work environment in Woonsocket, RI and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is ...

Pro Fitness Enterprises Inc

Front Desk

Billerica, MA · On-site

$14.75 - $19/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front ...

Pro Fitness Enterprises Inc

Front Desk

Billerica, MA · On-site

$14.75 - $19/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front ...

BEST FITNESS

FRONT DESK ASSOCIATE

Woburn, MA · On-site

$15 - $17/hr

Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ...

True North Hotel Group

Front Desk Associates

Marlborough, MA · On-site

$14.50 - $18.75/hr

Front Desk Associate True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Fairfield Inn & Suites in Marlborough, MA.

True North Hotel Group

Front Desk Associates

Wrentham, MA · On-site

$15.25 - $19.75/hr

Front Desk Associate True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Spring Hill Suites in Wrentham, MA. We ...

Art of Problem Solving

Front Desk Associate

Waltham, MA

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Newton, MA · On-site

$15.25 - $19.75/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Art of Problem Solving

Front Desk Associate

Lincoln, MA

$15.25 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

next page

Showing results 1-20

All JobsDesk Associate JobsDesk Associate Jobs in Hopkinton, MA

Desk Associate information

See Hopkinton, MA salary details

$15

$23

$36

How much do desk associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for desk associate in Hopkinton, MA is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What cities near Hopkinton, MA are hiring for Desk Associate jobs?

Cities near Hopkinton, MA with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Hopkinton, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,056 per year, or $23.6 per hour.

Desk Associate

MIT Human Resources

Cambridge, MA • On-site

Full-time

Posted 29 days ago

Job description

DESK ASSOCIATE, Housing and Residential Services, will be responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services (HRS), Division of Student Life (DSL); work closely with the Housing Operations Managers and Housing Unit-12 staff to provide customer oriented services including check-in and check-outs, record keeping, mail and package handling, and guest/visitor policies for residents and live-in staff; and conduct Break Officer support for staff breaks and meals, cover desk shifts for weekly desk staff to support vacations, sick time, and emergencies.

A full job description is available here: https://studentlife.mit.edu/about-dsl/careers/

MIT Human Resources logo

About MIT Human Resources

Sourced by ZipRecruiter

Our mission is to advance a vibrant and diverse work community where individuals and groups thrive and contribute to MIT's excellence. We offer Support, Services, and Programs to enhance your work life. We're here to help. MIT is committed to helping employees achieve a healthy balance between their careers and the full lives they lead off-campus. Explore all of MIT's Work & Life resources, including MyLife Services, which provides 24/7 access to a network of experts available to help with life’s challenges.

Industry

Human resource programs administration

Company size

1 - 10 Employees

Headquarters location

Cambridge, MA, US

Year founded

2014

View All MIT Human Resources Jobs

Apply