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Desk Assistant Jobs in Rochester Hills, MI (NOW HIRING)

Four Points By Sheraton

Weekend AM Front Desk Agent

Novi, MI · On-site

$13.50 - $17/hr

Responsibilities Welcome and assist guests with a warm, professional attitude Complete guest check ... desk records Monitor the lobby and maintain a clean, organized front desk area Communicate ...

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Sharpcontra

Front Desk Agent

Detroit, MI · On-site

$32K - $38K/yr

Front Desk Agent At Sharpcontra, we are committed to providing exceptional customer service and ... Greet and assist visitors, clients, and vendors in a courteous and professional manner * Answer ...

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

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Showing results 21-40

All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Rochester Hills, MI

Desk Assistant information

See Rochester Hills, MI salary details

$9

$19

$30

How much do desk assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desk assistant in Rochester Hills, MI is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.25 per hour, depending on experience, location, and employer.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Rochester Hills, MI?

The most popular types of Desk jobs in Rochester Hills, MI are:

What are popular job titles related to Desk Assistant jobs in Rochester Hills, MI?

For Desk Assistant jobs in Rochester Hills, MI, the most frequently searched job titles are:

What job categories do people searching Desk Assistant jobs in Rochester Hills, MI look for?

The top searched job categories for Desk Assistant jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Desk Assistant jobs?

Cities near Rochester Hills, MI with the most Desk Assistant job openings:

Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,907 per year, or $19.2 per hour.

Front Desk Agent

Hampton Inn - Auburn Hills North

Auburn Hills, MI • On-site

$13.50 - $17/hr

Full-time, Part-time

Re-posted 24 days ago

Job description

Front Desk Agent

Position Type: Full-Time or Part-Time

Job Summary

We are seeking a friendly, professional, and dependable Front Desk Agent to join our hotel team. The Front Desk Agent is responsible for providing an exceptional guest experience from arrival through departure while assisting with front desk operations and supporting the overall success of the hotel.

This is a great opportunity for someone who enjoys working with people, providing excellent customer service, and being part of a professional hospitality team. Previous hotel experience is preferred but not required. We are willing to train the right candidate.

Key Responsibilities

  • Welcome guests with a friendly and professional attitude.

  • Check guests in and out accurately and efficiently.

  • Process reservations, room assignments, payments, and guest requests.

  • Answer telephone calls and respond to guest questions and inquiries.

  • Provide information about hotel services, amenities, local attractions, restaurants, and transportation.

  • Address guest concerns and complaints professionally and work to resolve issues promptly.

  • Communicate effectively with housekeeping, maintenance, and management regarding guest needs and room status.

  • Maintain accurate guest records and follow established hotel procedures.

  • Maintain a clean, organized, and professional front desk area.

  • Follow hotel policies and procedures related to safety, security, guest privacy, and cash handling.

  • Assist with other hotel duties as needed to ensure smooth daily operations.

  • Provide consistently courteous and professional service while representing the hotel.

Qualifications

  • Previous hotel, hospitality, customer service, or front desk experience is preferred but not required.

  • Excellent communication and interpersonal skills.

  • Friendly, professional, and service-oriented personality.

  • Ability to remain calm and professional when handling challenging guest situations.

  • Basic computer skills and ability to learn hotel reservation/front desk systems.

  • Strong attention to detail and ability to multitask.

  • Reliable and punctual with a strong work ethic.

  • Ability to work independently as well as part of a team.

  • Ability to work a flexible schedule, including weekends and holidays as needed.

What We’re Looking For

The ideal candidate is someone who takes pride in providing excellent guest service, communicates effectively, is dependable, and enjoys creating a positive experience for every guest. We welcome applicants who are new to the hospitality industry as well as experienced hotel professionals.

Schedule

Full-time and part-time opportunities are available. Scheduling may include mornings, afternoons, evenings, weekends, and holidays based on hotel operational needs.

Equal Opportunity

We are committed to providing an inclusive and professional workplace and encourage qualified individuals from all backgrounds to apply.

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