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Desk Assistant Jobs in Addison, IL (NOW HIRING)

HOLIDAY INN EXPRESS & SUITES

Front Desk

Bensenville, IL · On-site

$18 - $20/hr

The Front Desk agent will oversee the front desk operations, ensure guest satisfaction, and perform ... Greet and assist guests with check-in, check-out, and other inquiries in a professional and ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$18 - $22.75/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$27.88 - $31.25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$18 - $22.75/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

GTS Transportation

Front Desk Receptionist

Burr Ridge, IL · On-site

$14.75 - $19/hr

Greet guests warmly and assist them with check-in and check-out procedures. * Manage reservations and handle inquiries via phone, email, and in-person. * Maintain an organized front desk area and ...

Signal Tru Brand

Front Desk Representative

Chicago, IL · On-site

$40K - $43K/yr

Greet and assist visitors in a professional and friendly manner * Answer and direct incoming phone calls efficiently * Manage front desk operations including mail distribution and scheduling

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Desk Assistant information

See Addison, IL salary details

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How much do desk assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desk assistant in Addison, IL is $20.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.12 per hour, depending on experience, location, and employer.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Addison, IL?

The most popular types of Desk jobs in Addison, IL are:

What are popular job titles related to Desk Assistant jobs in Addison, IL?

For Desk Assistant jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Desk Assistant jobs in Addison, IL look for?

The top searched job categories for Desk Assistant jobs in Addison, IL are:

What cities near Addison, IL are hiring for Desk Assistant jobs?

Cities near Addison, IL with the most Desk Assistant job openings:

Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,437 per year, or $20.9 per hour.

Patient Services Specialist

Elgin, IL • On-site

Fox Valley Orthopaedic Associates
See more jobs at Fox Valley Orthopaedic Associatesexternal

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Patient Services Specialist

Location: Algonquin, Barrington & Elgin Locations (must be willing to float between all listed locations)
Status: Full-Time (40 hours per week)
Days/Hours: Monday through Friday, with rotating evenings & Saturdays
Pay Rate: From $18/hour

Summary

Responsible for greeting patients and visitors, registering patients, facilitating the completion of documentation, preparing patient charts in advance of scheduled appointments, and collecting payments in a professional and timely manner.

Essential Duties and Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Review patient charts (“chart prep”) to prepare for the following workday, notating necessary documents needed from the patient or family.
  • Prepare the waiting room for patients.
  • Greet patients.
  • Inform patients and families of the registration process.
  • Input patient information into the EHR (Electronic Health Record) accurately.
  • Check patients in using both electronic tools and paper forms to ensure all necessary patient information and documents are obtained: including insurance card/information, patient identification, physician and insurance referrals, and personal/work injury/third party information as necessary.
  • Facilitate the scheduling and registration of OrthoFirst (unscheduled) patients.
  • Inform patients and families of medical record request and clinical forms completion (i.e. FMLA) processes and collect appropriate fees.
  • Collect and process payments keeping an accurate record of payments received.
  • Direct patients to the appropriate clinic.
  • Answer patient inquiries or direct to the appropriate resources as needed.
  • Answer internal calls and assist or warm transfer as appropriate.
  • Schedule appointments as needed.
  • Maintain a professional and clean work environment, including replenishing supplies needed at the front desk.
  • Assist in training new employees as necessary.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Required:

  • High school diploma or equivalent.
  • One (1) year of relevant administrative work experience.

Preferred:

  • Two (2) plus years of relevant administrative work in experience in a healthcare environment.
  • Knowledge of medical office procedures and the ability to interact with patients, physicians and co-workers.

Benefits

  • Medical, Dental, & Vision Insurance
  • Paid Time Off (PTO)
  • Holiday Pay
  • 401k/Profit Sharing