Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
... Assistant to the Commercial Real Estate Manager to join their team!!!! This is a fantastic ... Front Desk Management: Greet visitors, answer incoming calls, route messages, and maintain a clean ...
Quick apply
... Assistant to the Commercial Real Estate Manager to join their team!!!! This is a fantastic ... Front Desk Management: Greet visitors, answer incoming calls, route messages, and maintain a clean ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations ... assist in the management of the Room Operations. Participates in the management of departmental ...
Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations ... assist in the management of the Room Operations. Participates in the management of departmental ...
Library Assistant
CA$25.65 - CA$28.68/hr
September 2, 2026, to May 27, 2027 NATURE AND SCOPE Under the direction of the Coordinator of Library Services, the Library Assistant services the Library Circulation Desk, ensures the stack ...
Library Assistant
CA$25.65 - CA$28.68/hr
September 2, 2026, to May 27, 2027 NATURE AND SCOPE Under the direction of the Coordinator of Library Services, the Library Assistant services the Library Circulation Desk, ensures the stack ...
Coordinates travel arrangements with WADA Travel desk; * Contributes to other initiatives, as required. QUALIFICATIONS AND SKILLS * Legal Assistant Diploma, Certification or equivalent; * A minimum ...
Coordinates travel arrangements with WADA Travel desk; * Contributes to other initiatives, as required. QUALIFICATIONS AND SKILLS * Legal Assistant Diploma, Certification or equivalent; * A minimum ...
Assistant Studio Manager - Somerled
Montreal, QC · On-site
CA$19/hr
... desk team members to uphold company standards and maximize performance. * Provide ongoing coaching and support to the sales team to help achieve individual and studio objectives. * Address member ...
Quick apply
Assistant Studio Manager - Somerled
Montreal, QC · On-site
CA$19/hr
... desk team members to uphold company standards and maximize performance. * Provide ongoing coaching and support to the sales team to help achieve individual and studio objectives. * Address member ...
Administrative Assistant, Compliance, Rules and Standards/Assistant Administratif, Conformite, re...
Montreal, QC · Hybrid
POSITION OVERVIEW The Administrative Assistant provides comprehensive administrative, logistical ... CRC, Council of Europe, ADO visits),includinglunches,liaison with front desk; * Arrange virtual ...
Administrative Assistant, Compliance, Rules and Standards/Assistant Administratif, Conformite, re...
Montreal, QC · Hybrid
POSITION OVERVIEW The Administrative Assistant provides comprehensive administrative, logistical ... CRC, Council of Europe, ADO visits),includinglunches,liaison with front desk; * Arrange virtual ...
Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ... are performed timely. Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra ...
Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ... are performed timely. Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra ...
Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ... performed timely. * Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra ...
Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ... performed timely. * Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... Assist in the preparation and tracking of annual operating (OH/OPEX) budgets Support monthly ... desk requests, mail distribution, and general office coordination Track team availability ...
... Assist in the preparation and tracking of annual operating (OH/OPEX) budgets Support monthly ... desk requests, mail distribution, and general office coordination Track team availability ...
... Assist in the preparation and tracking of annual operating (OH/OPEX) budgets Support monthly ... desk requests, mail distribution, and general office coordination Track team availability ...
... Assist in the preparation and tracking of annual operating (OH/OPEX) budgets Support monthly ... desk requests, mail distribution, and general office coordination Track team availability ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
Desk Assistant information
See Quebec salary details
$8.17 - $9.62
11% of jobs
$9.62 - $11.06
11% of jobs
$11.34 is the 25th percentile. Wages below this are outliers.
$11.06 - $12.50
20% of jobs
The median wage is $13.01 / hr.
$12.50 - $13.94
25% of jobs
$13.94 - $15.38
4% of jobs
$15.38 - $16.83
4% of jobs
$16.85 is the 75th percentile. Wages above this are outliers.
$16.83 - $18.27
14% of jobs
$18.27 - $19.71
6% of jobs
$19.71 - $21.15
3% of jobs
$21.15 - $22.60
1% of jobs
$22.60 - $24.04
1% of jobs
$8
$14
$24
How much do desk assistant jobs pay per hour?
What is the difference between Desk Assistant vs Receptionist?
| Aspect | Desk Assistant | Receptionist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require basic computer skills | High school diploma; customer service skills often preferred |
| Work Environment | Office, hospital, school, or hotel front desk | Front desk, office reception, hotel lobby, healthcare facilities |
| Employer & Industry Usage | Educational institutions, healthcare, corporate offices, hospitality | Hotels, healthcare, corporate offices, government buildings |
| Common Search & Comparison Intent | Yes | Yes |
The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.
What are some common challenges faced by desk assistants, and how can they effectively manage them?
What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?
What is a desk assistant?

TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
23rd of 97 rated telecommunications companies
Job description
Position overview: full time
The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues, either through troubleshooting and resolving or triage to assign their issue to the appropriate team.
Responsibilities:
- Providing world-class support for business customers in a call center environment
- Using provided documentation and training to perform support of:
- Desktops
- Applications (Custom and standard)
- Networking
- Mobile devices
- Telephony systems
- Act as the liaison between the customer and other support teams to ensure timely resolution of customers troubles
Required skills:
- Fluent in both official languages (French/English oral and written)
- Ability to apply documented process and ask probing questions that are directly related to the customer's
products and services - Summarize steps taken in ticket log
- Strong communication skills
Please note:
This is a 24/7 call center, with shift work - you may be asked to work days or nights, holidays or weekends.
Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you create future friendly possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability
Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.