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Desk Assistant Jobs in Quebec (NOW HIRING)

Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...

Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...

Library Assistant

Westmount, QC

CA$25.65 - CA$28.68/hr

September 2, 2026, to May 27, 2027 NATURE AND SCOPE Under the direction of the Coordinator of Library Services, the Library Assistant services the Library Circulation Desk, ensures the stack ...

Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ... are performed timely. Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra ...

Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ... performed timely. * Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra ...

... Assist in the preparation and tracking of annual operating (OH/OPEX) budgets Support monthly ... desk requests, mail distribution, and general office coordination Track team availability ...

... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...

... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...

Showing results 21-40

Desk Assistant information

See Quebec salary details

$8

$14

$24

How much do desk assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desk assistant in Quebec is $14.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.07 per hour, depending on experience, location, and employer.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are popular job titles related to Desk Assistant jobs in Quebec? For Desk Assistant jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Quebec look for? The top searched job categories for Desk Assistant jobs in Quebec are:
Infographic showing various Desk Assistant job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $29,812 per year, or $14.3 per hour.

Business Help Desk Specialist III

TELUS

Full-time

Re-posted 2 days ago


TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

23rd of 97 rated telecommunications companies


Job description

Description

Position overview: full time

The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues, either through troubleshooting and resolving or triage to assign their issue to the appropriate team.

Responsibilities:

  • Providing world-class support for business customers in a call center environment
  • Using provided documentation and training to perform support of:
    • Desktops
    • Applications (Custom and standard)
    • Networking
    • Mobile devices
    • Telephony systems
  • Act as the liaison between the customer and other support teams to ensure timely resolution of customers troubles
Qualifications

Required skills:

  • Fluent in both official languages (French/English oral and written)
  • Ability to apply documented process and ask probing questions that are directly related to the customer's
    products and services
  • Summarize steps taken in ticket log
  • Strong communication skills

Please note:

This is a 24/7 call center, with shift work - you may be asked to work days or nights, holidays or weekends.

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability

Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.


What TELUS employees say

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Hours and flexibility

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