Escalate service requests to IT support teams or appropriate operational support teams as needed. * Assist with Service Desk and IT projects and initiatives as required. * Maintain an inventory of IT ...
Escalate service requests to IT support teams or appropriate operational support teams as needed. * Assist with Service Desk and IT projects and initiatives as required. * Maintain an inventory of IT ...
Night Front Desk Manager
Montreal, QC · On-site
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front ... Supervises daily Front Desk shift operations and ensures compliance with all policies, standards ...
Night Front Desk Manager
Montreal, QC · On-site
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front ... Supervises daily Front Desk shift operations and ensures compliance with all policies, standards ...
Support Infrastructure team projects and help identify recurring issues. * Assist IT technicians at ... Desk Installations * Plan and execute internal desk moves (adding or relocating artists ...
Quick apply
Support Infrastructure team projects and help identify recurring issues. * Assist IT technicians at ... Desk Installations * Plan and execute internal desk moves (adding or relocating artists ...
Senior Analyst, Service Desk
Gatineau, QC · On-site
Resolve escalated incidents and requests from Service Desk (L1) within defined SLAs; document troubleshooting steps and outcomes. * Provide deskside and remote support for Windows/macOS laptops ...
Senior Analyst, Service Desk
Gatineau, QC · On-site
Resolve escalated incidents and requests from Service Desk (L1) within defined SLAs; document troubleshooting steps and outcomes. * Provide deskside and remote support for Windows/macOS laptops ...
Resolve escalated incidents and requests from Service Desk (L1) within defined SLAs; document troubleshooting steps and outcomes. * Provide deskside and remote support for Windows/macOS laptops ...
Resolve escalated incidents and requests from Service Desk (L1) within defined SLAs; document troubleshooting steps and outcomes. * Provide deskside and remote support for Windows/macOS laptops ...
Our Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend ... Support multiple Sonder properties throughout the local market, as required * Assist market ...
Our Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend ... Support multiple Sonder properties throughout the local market, as required * Assist market ...
Position Summary Were looking for a Service Desk Analystwho is passionate about technology, customer experience, and problemsolving. If you thrive in fastpaced environments, enjoy owning issues ...
Quick apply
Position Summary Were looking for a Service Desk Analystwho is passionate about technology, customer experience, and problemsolving. If you thrive in fastpaced environments, enjoy owning issues ...
Position Summary We're looking for a Service Desk Analystwho is passionate about technology, customer experience, and problemsolving. If you thrive in fastpaced environments, enjoy owning issues ...
Position Summary We're looking for a Service Desk Analystwho is passionate about technology, customer experience, and problemsolving. If you thrive in fastpaced environments, enjoy owning issues ...
GTM Associate
Montreal, QC · Remote
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing ... The ability to run your own desk while still collaborating well across teams. * A genuine eagerness ...
GTM Associate
Montreal, QC · Remote
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing ... The ability to run your own desk while still collaborating well across teams. * A genuine eagerness ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
... Assistant to the Commercial Real Estate Manager to join their team!!!! This is a fantastic ... Front Desk Management: Greet visitors, answer incoming calls, route messages, and maintain a clean ...
Quick apply
... Assistant to the Commercial Real Estate Manager to join their team!!!! This is a fantastic ... Front Desk Management: Greet visitors, answer incoming calls, route messages, and maintain a clean ...
Front Desk Agent
Dorval, QC · On-site
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak ...
Front Desk Agent
Dorval, QC · On-site
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak ...
Front Office Assistant Manager
Quebec, QC · On-site
Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...
Front Office Assistant Manager
Quebec, QC · On-site
Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in ...
Assistant Studio Manager - Somerled
Montreal, QC · On-site
CA$19/hr
... desk team members to uphold company standards and maximize performance. * Provide ongoing coaching and support to the sales team to help achieve individual and studio objectives. * Address member ...
Quick apply
Assistant Studio Manager - Somerled
Montreal, QC · On-site
CA$19/hr
... desk team members to uphold company standards and maximize performance. * Provide ongoing coaching and support to the sales team to help achieve individual and studio objectives. * Address member ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... Assist in the preparation and tracking of annual operating (OH/OPEX) budgets Support monthly ... desk requests, mail distribution, and general office coordination Track team availability ...
... Assist in the preparation and tracking of annual operating (OH/OPEX) budgets Support monthly ... desk requests, mail distribution, and general office coordination Track team availability ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
... * Assist in the preparation and tracking of annual operating (OH/OPEX) budgets * Support monthly ... Manage service desk requests, mail distribution, and general office coordination * Track team ...
Desk Assistant information
See Quebec salary details
$8.17 - $9.62
11% of jobs
$9.62 - $11.06
11% of jobs
$11.34 is the 25th percentile. Wages below this are outliers.
$11.06 - $12.50
20% of jobs
The median wage is $13.01 / hr.
$12.50 - $13.94
25% of jobs
$13.94 - $15.38
4% of jobs
$15.38 - $16.83
4% of jobs
$16.85 is the 75th percentile. Wages above this are outliers.
$16.83 - $18.27
14% of jobs
$18.27 - $19.71
6% of jobs
$19.71 - $21.15
3% of jobs
$21.15 - $22.60
1% of jobs
$22.60 - $24.04
1% of jobs
$8
$14
$24
How much do desk assistant jobs pay per hour?
How much is an office assistant's salary?
Is being an EA a stressful job?
What is the difference between Desk Assistant vs Receptionist?
| Aspect | Desk Assistant | Receptionist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require basic computer skills | High school diploma; customer service skills often preferred |
| Work Environment | Office, hospital, school, or hotel front desk | Front desk, office reception, hotel lobby, healthcare facilities |
| Employer & Industry Usage | Educational institutions, healthcare, corporate offices, hospitality | Hotels, healthcare, corporate offices, government buildings |
| Common Search & Comparison Intent | Yes | Yes |
The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.
What are some common challenges faced by Desk Assistants, and how can they effectively manage them?
What are the key skills and qualifications needed to thrive as a Desk Assistant, and why are they important?
Can I be a receptionist with no experience?
What is the easiest desk job to get?
What are desk assistants?

Other
Posted 8 days ago
Job description
Title: Service Desk Associate
Job Summary:
The bilingual Service Desk Administrator will be responsible for providing technical support and assistance to end users experiencing issues related to computers, software, and network systems. The ideal candidate must demonstrate strong problem-solving abilities, excellent communication skills, attention to detail, and the ability to accurately and thoroughly document issues.
The successful candidate must be fluent in both French and English, both spoken and written, and have a genuine passion for helping others resolve technical problems.
- Provide technical assistance and support for incoming end-user requests and issues related to computer systems, software, and hardware, in both French and English.
- Install, configure, and maintain computer systems and peripherals.
- Manage user accounts and permissions in Active Directory.
- Administer email systems and remote access tools.
- Record, track, and document the problem-solving process and actions taken until final resolution in the ticketing system.
- Escalate service requests to IT support teams or appropriate operational support teams as needed.
- Assist with Service Desk and IT projects and initiatives as required.
- Maintain an inventory of IT equipment and supplies.
- Ensure compliance with company policies and procedures.
- Follow up with users, provide feedback, and ensure issue resolution.
- Develop solutions and responses, and document FAQs for end users within the Service Desk environment.
- Demonstrate strict confidentiality regarding any information accessed while working on user systems.
- Perform other related duties as required.
- Bachelor's degree or college diploma in Information Technology, Computer Science, or an equivalent combination of education, training, and experience.
- Professional IT certifications or product certifications are considered assets (CompTIA A+, Network+, or similar).
- Minimum of one (1) year of experience in a Service Desk or IT support role, with strong knowledge of computer hardware, including mobile devices and virtual environments.
- Fluency in French and English (spoken and written).
- Strong knowledge of Windows and Mac operating systems.
- Knowledge of O365 administration (Exchange, SharePoint, OneDrive, and Teams), Active Directory (including Azure AD), and Intune.
- Familiarity with Microsoft Office Suite and common business applications.
- Basic knowledge of network infrastructure and security principles.
- Ability to use PowerShell scripting for automation and task management.
- Knowledge of ITIL practices.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.