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Desk Assistant Jobs in Delaware (NOW HIRING)

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

Lead the Front Desk team by example while providing exceptional guest service during every shift. * Assist with the daily operation of the Front Desk, including check-ins, check-outs, guest requests ...

DuPont Country Club

Front Desk Attendant

Wilmington, DE · On-site

$12.50 - $16.25/hr

Front Desk employees will report to the Athletics Assistant Manager. Key Qualities: * Positive, upbeat, and helpful personality. * Effective communication and interpersonal skills. * Detail-oriented.

ABC PEDIATRICS LLC

Front Desk Representative

Dover, DE · On-site

$17/hr

As a Front Desk Representative, you will be the first point of contact for our clients. You will ... Answer phone calls and schedule appointments * Assist clients with paperwork, including consent ...

Altitude Trampoline Park

Front Desk

Wilmington, DE

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

1 point system

Help Desk

Dover, DE · On-site

$20 - $27/hr

The PS1 will create documentation as needed, assist in testing, and be part of the Customer Engagement team. The PS1 will report to the Customer Engagement Specialist. Required Skills Help Desk ...

Planet Fitness

Front Desk Associate

Wilmington, DE

$13.50 - $17.50/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Microtel Inn & Suites

Front Desk

Milford, DE · On-site

$13.75 - $17.25/hr

We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in.

Planet Fitness

Front Desk Associate

Wilmington, DE

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Microtel Inn & Suites

Front Desk

Milford, DE

$13.75 - $17.25/hr

We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in.

Planet Fitness

Front Desk Associate

Newark, DE

$13.75 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

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Desk Assistant information

See Delaware salary details

$10

$20

$33

How much do desk assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for desk assistant in Delaware is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

How much is an office assistant's salary?

The salary for a desk assistant or office assistant typically ranges from $25,000 to $40,000 annually, depending on experience, location, and the specific employer. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages, often with additional benefits such as health insurance and paid time off.

Is being an EA a stressful job?

A desk assistant role typically involves managing administrative tasks, coordinating schedules, and handling communication, which can be demanding during busy periods. The level of stress depends on workload, environment, and organizational support, but strong organizational skills and time management can help mitigate stress levels.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by Desk Assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Desk Assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

Can I be a receptionist with no experience?

Yes, many receptionist positions, including desk assistant roles, do not require prior experience. Employers often provide on-the-job training and look for basic skills such as communication, organization, and a professional appearance. Having a high school diploma or equivalent is typically sufficient to start in this role.

What is the easiest desk job to get?

A desk assistant position is generally considered one of the easiest desk jobs to obtain, often requiring minimal experience and basic organizational or customer service skills. These roles typically involve administrative support, data entry, or greeting visitors, and may require familiarity with office software. They are suitable for entry-level job seekers and often have flexible schedules.

What are desk assistants?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are the most commonly searched types of Desk jobs in Delaware? The most popular types of Desk jobs in Delaware are:
What are popular job titles related to Desk Assistant jobs in Delaware? For Desk Assistant jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Delaware look for? The top searched job categories for Desk Assistant jobs in Delaware are:
What cities in Delaware are hiring for Desk Assistant jobs? Cities in Delaware with the most Desk Assistant job openings:
Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,393 per year, or $20.9 per hour.
Front Desk Supervisor

Front Desk Supervisor

Shaner Hotel Group

Newark, DE • On-site

$16.50 - $21.50/hr

Full-time

Posted 16 days ago

Job description


Front Desk Supervisor
Courtyard Newark - University of Delaware
Newark, Delaware
Where Leadership Begins.
Help Create Exceptional Experiences from the Very First Hello.
This is more than a traditional Front Desk position. The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily operations, solving problems in real time, and ensuring every guest interaction reflects the high standards of Marriott and our hotel.
Working alongside hotel leadership, this position plays a critical role in maintaining service excellence, developing associates, and keeping operations running smoothly in a fast-paced hospitality environment.
Success in this role will be measured by your ability to lead by example, solve problems proactively, support your team, and deliver exceptional guest experiences every shift. This position is ideal for someone who sees a challenge and immediately starts looking for solutions.
Why Join Our Team?
The Courtyard Newark - University of Delaware offers a unique hospitality environment at the intersection of higher education, athletics, business travel, and community engagement. As Front Desk Supervisor, you will play a key role in creating memorable guest experiences while helping develop a team committed to service excellence.
If you're an experienced Marriott Front Desk leader who enjoys coaching others, solving problems, and leading from the front, we'd love to hear from you.
Responsibilities
What You'll Do
  • Lead the Front Desk team by example while providing exceptional guest service during every shift.
  • Assist with the daily operation of the Front Desk, including check-ins, check-outs, guest requests, and issue resolution.
  • Support training and development of Front Desk associates while reinforcing Marriott and hotel service standards.
  • Coach associates through challenging situations and empower them to make guest-focused decisions.
  • Monitor arrivals, departures, VIP guests, room availability, and special requests to ensure a seamless guest experience.
  • Work closely with Housekeeping, Engineering, Sales, and other departments to coordinate daily hotel operations.
  • Handle guest concerns professionally and resolve issues with confidence and urgency.
  • Assist with cash handling, credit procedures, room inventory management, and operational controls.
  • Support labor management by assisting with shift coverage and day-to-day staffing needs.
  • Serve as the Manager on Duty when assigned and provide leadership throughout the hotel as business demands require.
  • Jump in wherever needed to support the operation and ensure the success of the team.

Schedule Expectations
Hospitality is a 24-hour business, and flexibility is essential for success in this role. The Front Desk Supervisor must be available to work a variety of shifts, including mornings, evenings, weekends, and holidays, based on business needs.
The ideal candidate understands that leadership means supporting the team whenever and wherever needed, ensuring consistent service and operational excellence across every shift.
Qualifications
What We're Looking For
Required Qualifications
  • Previous Marriott Front Desk experience is required.
  • Previous Front Desk supervisory experience in a hotel environment is required.
  • Strong understanding of Marriott service standards, guest recovery, and front office operations.
  • Excellent communication, leadership, and conflict-resolution skills.
  • Ability to make sound decisions in a fast-paced environment while maintaining professionalism and composure.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to multitask while maintaining a positive attitude and guest-first mentality.
  • Working knowledge of hotel property management systems and front office procedures.
Preferred Qualifications
  • Experience with Marriott property management systems.
  • Some college coursework or degree.
The Ideal Candidate
You are:
  • An experienced hotel leader who enjoys coaching and developing others.
  • Comfortable balancing guest service with operational leadership.
  • Calm under pressure and able to think quickly when unexpected situations arise.
  • Flexible, dependable, and willing to work alongside your team during busy periods.
  • Passionate about hospitality and committed to delivering memorable guest experiences.
  • A positive role model who leads with professionalism, accountability, and integrity.
  • Someone who understands that no task is beneath a leader and is always willing to jump in to help.

About Us
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
About the Team
Shaner Hotels is excited to offer an exceptional career opportunity at the Courtyard by Marriott Newark-University of Delaware, located on the scenic campus of the University of Delaware in Newark, Delaware. Combining modern accommodations with outstanding hospitality, our hotel delivers exceptional guest experiences through impeccable service and innovative amenities.
Our beautifully appointed guest rooms feature spacious work areas, complimentary Wi-Fi, and the comforts today's travelers expect. As one of Delaware's first Green Lodging certified hotels, we are proud of our commitment to environmental sustainability while maintaining the highest standards of guest service..
As a member of the Shaner Hotels family, you'll join an award-winning hospitality organization dedicated to developing talent, fostering career growth, and creating exceptional guest experiences. Whether you're beginning your hospitality career or looking to advance into your next leadership opportunity, the Courtyard by Marriott Newark-University of Delaware offers the support, resources, and opportunities to help you succeed.
Shaner logo

About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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