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Hotel Reception Front Desk Jobs in Delaware (NOW HIRING)

Microtel Inn & Suites

Front Desk

Milford, DE · On-site

$13.75 - $17.25/hr

You should have a pleasant and professional disposition with guests and other hotel staff. The ... Front Desk Responsibilities: * Checking guests in and out. * Receiving and managing reservations ...

Microtel Inn & Suites

Front Desk

Milford, DE · On-site

$13.75 - $17.25/hr

You should have a pleasant and professional disposition with guests and other hotel staff. The ... Front Desk Responsibilities: * Checking guests in and out. * Receiving and managing reservations ...

Retreat Hotels & Resorts

Hotel Front Desk Agent

Middletown, DE · On-site

$13.50 - $17/hr

Description We are looking to hire two positive, professional, and guest-focused Full-Time Front Desk Agents to join our hotel team for the 3:00 PM-11:00 PM shift. In this role, you'll be one of the ...

Atlantic Sands

Front Desk Manager

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

Welcome to Rehoboth's finest hotel, The Atlantic Sands Hotel and Conference Center! Located just ... The Front Desk Manager plays a pivotal role in ensuring the smooth and efficient operation of the ...

Atlantic View

Front Desk Associate

Dewey Beach, DE · On-site

$16 - $18/hr

Previous front desk or hospitality experience preferred Experience with hotel software (RoomMaster a plus) Strong customer service and communication skills Organized, detail-oriented, and able to ...

IVX Health

Front Desk Coordinator

Wilmington, DE · On-site

$15.75 - $20.50/hr

Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment * Support Across Centers - Flex as needed to support other ...

IVX Health

Front Desk Coordinator

Wilmington, DE · On-site

$15.75 - $20.50/hr

Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment * Support Across Centers - Flex as needed to support other ...

IVX Health

Front Desk Coordinator

Wilmington, DE

$15.75 - $20.50/hr

Maintain an Inviting Space -- Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment * Support Across Centers -- Flex as needed to support other ...

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Hotel Reception Front Desk information

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.

What are the key skills and qualifications needed to thrive as a hotel reception front desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

How to become a hotel reception front desk?

To become a hotel reception front desk staff, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be helpful, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certifications in hospitality or customer service.

What does a hotel reception front desk do at a hotel?

A hotel reception front desk employee is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, process payments, and address guest inquiries to ensure a smooth stay. Strong communication skills and familiarity with booking software are essential for this role.

What are popular job titles related to Hotel Reception Front Desk jobs in Delaware?

For Hotel Reception Front Desk jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Hotel Reception Front Desk jobs in Delaware look for?

The top searched job categories for Hotel Reception Front Desk jobs in Delaware are:

What cities in Delaware are hiring for Hotel Reception Front Desk jobs?

Cities in Delaware with the most Hotel Reception Front Desk job openings:

Hotel Reception Front Desk jobs near you

Hotel Front Desk Agent

Retreat Hotels & Resorts

Middletown, DE • On-site

$16/hr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

We are looking to hire two positive, professional, and guest-focused Full-Time Front Desk Agents to join our hotel team for the 3:00 PM–11:00 PM shift. In this role, you’ll be one of the first points of contact for our guests and will help create a welcoming and exceptional experience from check-in through departure. The ideal candidate has excellent communication and customer service skills, a strong work ethic, and a genuine commitment to guest satisfaction. If you're dependable, professional, and passionate about creating memorable guest experiences, we'd love to hear from you. Apply today!

Must have weekend availability.

Compensation:

$15 - $16 hourly


Responsibilities:
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Handle customer complaints as necessary

Qualifications:
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred

  • Preferred 1+ years of Marriott experience

  • Weekend and evening availability required


About Company

Retreat Hotels & Resorts is a hotel owner, operator, and management company with a growing portfolio of award-winning properties across the East Coast. We are committed to delivering exceptional guest experiences while creating rewarding career opportunities for our associates.

Our success is built on strong relationships, integrity, and a dedication to excellence in everything we do.

What We Offer

  • Competitive pay 
  • Paid time off
  • Health, dental, and vision benefits (for eligible associates)
  • Hotel discounts
  • Growth and advancement opportunities