ZipRecruiter

Log In

1

Desk Analyst Jobs (NOW HIRING)

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$70K - $77K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$65K - $70K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

Sheltering Arms Institute

Help Desk Analyst

Richmond, VA · On-site

$24 - $30/hr

Help Desk Analyst Sheltering Arms Institute is a non-profit, state-of-the-science physical rehabilitation hospital and network of outpatient centers, created through a joint venture between ...

Real Soft, Inc.

Help Desk Analyst

Philadelphia, PA · On-site

Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application

Agile Defense

Help Desk Analyst

Virginia, IL · On-site

$70K - $77K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst Location: Harrisburg, PA Duration: 12+ Months 8am to 4.30pm Description: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study.

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$65K - $70K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

Agile Defense

$70K - $77K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

MDAEdge

Service Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

They are seeking a Service Desk Analyst who will support the operational efficiency of the Service Support Division by resolving first level customer service requests related to hardware and software ...

Infojini Inc

Service Desk Analyst

Pontiac, MI · On-site

$20.25 - $27.75/hr

We offer an excellent compensation package We are looking for Service Desk Analyst in Pontiac, MI for 12+ months contract position. Please refer someone else if you are not available at this time or ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$70K - $77K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

Community options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually Responsibilities * Provide prompt, courteous support ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$70K - $77K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

previous page

Showing results 41-60

All JobsGovernment JobsPolice JobsPolice Officer JobsDesk Analyst Jobs

Desk Analyst information

See salary details

$14

$24

$35

How much do desk analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is a desk analyst?

A Desk Analyst is a professional who provides support and analysis related to IT systems, financial markets, or business processes, depending on the specific industry. In IT, Desk Analysts typically handle technical support requests, troubleshoot hardware and software issues, and assist users with system access. In finance, they may monitor trading activities, conduct market research, and provide analytical insights to traders or managers. The role requires strong problem-solving skills, technical knowledge, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a desk analyst?

To thrive as a Desk Analyst, you need strong analytical skills, attention to detail, and a solid understanding of financial markets, often supported by a degree in finance, economics, or a related field. Familiarity with financial modeling software, Bloomberg Terminal, and proficiency in Excel are typically required, along with relevant certifications such as CFA or FINRA licenses. Excellent communication, problem-solving abilities, and the capacity to work under pressure are important soft skills in this role. These competencies are vital for making accurate, timely decisions and providing valuable insights that drive trading and client strategies.

What are some common challenges desk analysts face, and how can they overcome them?

Desk Analysts frequently encounter challenges such as managing multiple high-priority tickets at once, dealing with frustrated users, and staying updated on rapidly changing technology systems. To overcome these, strong organizational skills and effective communication are essential. Building a knowledge base, collaborating with team members, and participating in ongoing training can help Desk Analysts resolve issues more efficiently and reduce stress. Additionally, developing empathy and patience allows for better interactions with end-users.

What is the difference between Desk Analyst vs Help Desk Technician?

AspectDesk AnalystHelp Desk Technician
Required CredentialsTypically a degree in IT, computer science, or related fieldOften a certification like CompTIA A+ or similar, with some technical training
Work EnvironmentOffice setting, often in corporate or enterprise environmentsHelp desk or support center, assisting end-users
Employer & Industry UsageUsed in IT departments across various industries for data analysis and supportCommon in IT support, customer service, and technical assistance roles

While both roles involve technical support, a Desk Analyst typically focuses on analyzing data, systems, or processes within an organization, whereas a Help Desk Technician primarily provides direct technical support to end-users. The roles often overlap in skills and environment but differ in scope and focus.

Is a help desk analyst an entry level job?

A help desk analyst is often considered an entry-level position that requires basic technical knowledge, customer service skills, and familiarity with troubleshooting tools. Many employers hire candidates with little experience and provide on-the-job training, making it suitable for those starting their IT careers.

What is the average salary for a service desk analyst in the US?

The average salary for a service desk analyst in the US is approximately $50,000 to $60,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with certifications like HDI or ITIL can earn higher salaries. The role typically involves troubleshooting, customer service, and using ticketing tools such as ServiceNow or Zendesk.
More about Desk Analyst jobs

What states have the most Desk Analyst jobs?

States with the most job openings for Desk Analyst jobs include:

What are popular job titles related to Desk Analyst jobs?

For Desk Analyst jobs, the most frequently searched job titles are:

Desk Analyst jobs near you
Infographic showing various Desk Analyst job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Service Desk Analyst

Vancouver, WA • On-site

Evergreen Healthcare Group
Outpatient Health Care • 5 - 10K employees
Learn more about Evergreen Healthcare Groupexternal

$21 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago

Evergreen Healthcare Group rating

5.8

Company rating: 5.8 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

143rd of 247 rated social care providers

Job description

) Service Desk Analyst
Turn your job into a career with Evergreen Healthcare Group!
Job Summary:
Evergreen Healthcare Group in Vancouver, Washington is looking for a qualified IT Service Desk Analyst to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.
Essential Functions:
  • Respond to tech inquiries via email, over the phone, or in person.
  • Walk customers step-by-step through the problem-solving process.
  • Help with troubleshooting hardware and software.
  • Inform customers about IT products and services.
  • Follow up with customers to ensure satisfactory service.
  • Communicate customer feedback to the appropriate internal team members.

Benefit Highlights:
  • Private Health Care Plan (Medical, Dental, Vision)
  • Paid Time Off (PTO)
  • DailyPay - Hard Work Pays Off On the Daily!
  • Life Insurance
  • Employee Assistance Program
  • Training & Development Opportunities

We strive to embody and stand for both a spirit and value system that encourages loyalty, honesty, and a commitment to caring from our belief that people are always the number one priority.
Evergreen Healthcare Group
4601 Northeast 77th Avenue suite 300, Vancouver, WA 98662, USA
Evergreen Healthcare Group is an Equal Opportunity Employer.

What Evergreen Healthcare Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply