Orlando, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Orlando, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Orlando, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Orlando, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Tampa, FL · On-site
$19.25 - $26.50/hr
Job Title: IT Service Desk Analyst Location: Tampa, FL 33634 About Role - The Service Desk Analyst L1 provides support for incident resolution and requests reported by Employees. Responsibilities ...
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Tampa, FL · On-site
$19.25 - $26.50/hr
Job Title: IT Service Desk Analyst Location: Tampa, FL 33634 About Role - The Service Desk Analyst L1 provides support for incident resolution and requests reported by Employees. Responsibilities ...
Tampa, FL · On-site
$18.75 - $25.50/hr
Job Title: IT Service Desk Analyst - Spanish & Portuguese Location: Tampa, FL 33634 Duration : Contract About Role - The Service Desk Analyst L1 provides support for incident resolution and requests ...
Tampa, FL · On-site
$18.75 - $25.50/hr
Job Title: IT Service Desk Analyst - Spanish & Portuguese Location: Tampa, FL 33634 Duration : Contract About Role - The Service Desk Analyst L1 provides support for incident resolution and requests ...
Tampa, FL · On-site
$19.25 - $26.50/hr
Position Details Information Technology and Security at The University of Tampa has an opening for a Service Desk Analyst. This position provides comprehensive technical support and customer service ...
Tampa, FL · On-site
$19.25 - $26.50/hr
Position Details Information Technology and Security at The University of Tampa has an opening for a Service Desk Analyst. This position provides comprehensive technical support and customer service ...
Tampa, FL · On-site
$38/hr
Successfully handling a multitude of inbound Service Desk calls/interactions per day in a fast-paced environment * Use analytical and creative thinking to address moderately complex assignments with ...
Tampa, FL · On-site
$38/hr
Successfully handling a multitude of inbound Service Desk calls/interactions per day in a fast-paced environment * Use analytical and creative thinking to address moderately complex assignments with ...
Tampa, FL · On-site
$19.25 - $26.50/hr
Successfully handling a multitude of inbound Service Desk calls/interactions per day in a fast-paced environment * Use analytical and creative thinking to address moderately complex assignments with ...
Tampa, FL · On-site
$19.25 - $26.50/hr
Successfully handling a multitude of inbound Service Desk calls/interactions per day in a fast-paced environment * Use analytical and creative thinking to address moderately complex assignments with ...
Orlando, FL · On-site
$19.25 - $26.25/hr
You will report to the Director of FP&A and work alongside experienced deal desk and systems teammates. You will have direct exposure to how deals move through the commercial pipeline and how the ...
Orlando, FL · On-site
$19.25 - $26.25/hr
You will report to the Director of FP&A and work alongside experienced deal desk and systems teammates. You will have direct exposure to how deals move through the commercial pipeline and how the ...
$19.25 - $26.50/hr
Successfully handling a multitude of inbound Service Desk calls/interactions per day in a fast-paced environment * Use analytical and creative thinking to address moderately complex assignments with ...
$19.25 - $26.50/hr
Successfully handling a multitude of inbound Service Desk calls/interactions per day in a fast-paced environment * Use analytical and creative thinking to address moderately complex assignments with ...
Tampa, FL · On-site
$19.50 - $26.50/hr
Position Details Information Technology and Security at The University of Tampa has an opening for a Service Desk Analyst. This position provides comprehensive technical support and customer service ...
Tampa, FL · On-site
$19.50 - $26.50/hr
Position Details Information Technology and Security at The University of Tampa has an opening for a Service Desk Analyst. This position provides comprehensive technical support and customer service ...
Fort Lauderdale, FL · On-site
$20 - $30/hr
We are seeking a Systems Analyst / Help Desk Analyst to join our team! You will analyze IT problems to improve computer systems. We are looking for a smart and motivated quick learner in a fast paced ...
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Fort Lauderdale, FL · On-site
$20 - $30/hr
We are seeking a Systems Analyst / Help Desk Analyst to join our team! You will analyze IT problems to improve computer systems. We are looking for a smart and motivated quick learner in a fast paced ...
Fort Lauderdale, FL · On-site
$20 - $30/hr
We are seeking a Systems Analyst / Help Desk Analyst to join our team! You will analyze IT problems to improve computer systems. We are looking for a smart and motivated quick learner in a fast paced ...
Quick apply
Fort Lauderdale, FL · On-site
$20 - $30/hr
We are seeking a Systems Analyst / Help Desk Analyst to join our team! You will analyze IT problems to improve computer systems. We are looking for a smart and motivated quick learner in a fast paced ...
Tampa, FL · On-site
$25/hr
Role Overview The Help Desk Representative serves as the first point of contact for end users seeking technical assistance. This role is responsible for providing timely, accurate, and customer ...
Tampa, FL · On-site
$25/hr
Role Overview The Help Desk Representative serves as the first point of contact for end users seeking technical assistance. This role is responsible for providing timely, accurate, and customer ...
Miami, FL · On-site
$19.50 - $26.75/hr
Qualifications * 1+ years of service desk/support experience * Candidate must possess superior customer service skills. * Possess excellent written and verbal communication skills. * Demonstrate good ...
Miami, FL · On-site
$19.50 - $26.75/hr
Qualifications * 1+ years of service desk/support experience * Candidate must possess superior customer service skills. * Possess excellent written and verbal communication skills. * Demonstrate good ...
The Deal Desk Analyst supports pricing strategy, deal analysis, margin optimization, and commercial decision-making within Optiv's security technology business. This role is heavily focused on ...
The Deal Desk Analyst supports pricing strategy, deal analysis, margin optimization, and commercial decision-making within Optiv's security technology business. This role is heavily focused on ...
We are seeking an IT Service Desk Analyst to join our team! This is a remote position. As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs.
We are seeking an IT Service Desk Analyst to join our team! This is a remote position. As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs.
Tampa, FL · On-site
$19.25 - $26.50/hr
Service Desk Analyst (Spanish + English) Location: Tampa, FL 33634 Mode : Contract (6+ Months) - Onsite / Hybrid Job responsibilities: * * Perform technical support to client via telephone, chat ...
Tampa, FL · On-site
$19.25 - $26.50/hr
Service Desk Analyst (Spanish + English) Location: Tampa, FL 33634 Mode : Contract (6+ Months) - Onsite / Hybrid Job responsibilities: * * Perform technical support to client via telephone, chat ...
Orlando, FL · On-site
$19.25 - $26.25/hr
Readily identify issues that cannot be solved by the Service Desk and escalate accordingly. Daytime ... Problem solving and analytical skills are a must Equal Opportunity Employer This employer is ...
Orlando, FL · On-site
$19.25 - $26.25/hr
Readily identify issues that cannot be solved by the Service Desk and escalate accordingly. Daytime ... Problem solving and analytical skills are a must Equal Opportunity Employer This employer is ...
$19.25 - $26.25/hr
Readily identify issues that cannot be solved by the Service Desk and escalate accordingly. Daytime ... Problem solving and analytical skills are a must
New
Quick apply
$19.25 - $26.25/hr
Readily identify issues that cannot be solved by the Service Desk and escalate accordingly. Daytime ... Problem solving and analytical skills are a must
New
$10.78 - $12.23
3% of jobs
$12.23 - $13.69
8% of jobs
$14.78 is the 25th percentile. Wages below this are outliers.
$13.69 - $15.14
18% of jobs
$15.14 - $16.59
18% of jobs
The median wage is $16.87 / hr.
$16.59 - $18.05
14% of jobs
$19.42 is the 75th percentile. Wages above this are outliers.
$18.05 - $19.50
15% of jobs
$19.50 - $20.95
9% of jobs
$20.95 - $22.41
6% of jobs
$22.41 - $23.86
3% of jobs
$23.86 - $25.31
3% of jobs
$25.31 - $26.77
2% of jobs
$10
$18
$26
| Aspect | Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | Typically a degree in IT, computer science, or related field | Often a certification like CompTIA A+ or similar, with some technical training |
| Work Environment | Office setting, often in corporate or enterprise environments | Help desk or support center, assisting end-users |
| Employer & Industry Usage | Used in IT departments across various industries for data analysis and support | Common in IT support, customer service, and technical assistance roles |
While both roles involve technical support, a Desk Analyst typically focuses on analyzing data, systems, or processes within an organization, whereas a Help Desk Technician primarily provides direct technical support to end-users. The roles often overlap in skills and environment but differ in scope and focus.
Orlando, FL • On-site
$19 - $26/hr
Full-time
Re-posted 7 days ago
GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in our Orlando office for an experienced Help Desk Analyst. The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, evaluating and implementing new software. The ideal candidate must demonstrate effective communication skills and be capable of responding to users regarding a variety of complex questions in a professional, efficient, and timely manner.
The position requires 5+ years of experience troubleshooting software and hardware issues, with detailed working knowledge of legal-specific software and processes, including but not limited to Windows 11, Microsoft 365, iManage, VPN, and Citrix. Capable of formatting and troubleshooting Word, Excel, PowerPoint, and Outlook. Law firm experience is a plus.
We provide a professional work environment and a competitive employment package, including comprehensive benefits.
GrayRobinson is an Equal Opportunity Employer.
Sourced by ZipRecruiter
Law firms
201 - 500 Employees
Orlando, FL, US
1970
