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Desk Analyst Jobs (NOW HIRING)

MB2 Dental

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

MB2 Dental

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

Analytic Search Group

Service Desk Analyst

Tempe, AZ · On-site

$20 - $27.25/hr

Service Desk Analyst Our client, one of North America's leading distributors of process materials with 40 locations nationwide seeks a full time direct hire Service Desk Analyst. This position is on ...

Analytic Search Group

Service Desk Analyst

Tempe, AZ · On-site

$20 - $27.25/hr

divh2Service Desk Analyst/h2pOur client, one of North Americas leading distributors of process materials with 40 locations nationwide seeks a full time direct hire Service Desk Analyst. This position ...

Dental Office

Service Desk Analyst

Carrollton, TX

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

MB2 Dental

Service Desk Analyst

Carrollton, TX

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Title: Help Desk Analyst Location: Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk Analyst is responsible for supporting Users of the Arkansas Court Management System in ...

Next Step Systems

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

Iresh Technologies LLC

Help Desk Analyst

Conyers, GA

$18 - $24.50/hr

Help Desk Analyst (Bilingual - Spanish Required) 📍 Location: Conyers, GA (Onsite) 🗣️ Language: Spanish & English 🎯 Interview Mode: In-Person Only Experience : 2- 3 years We are looking for ...

Vision Technologies, Inc

Service Desk Analyst

Easton, PA

$19.50 - $26.50/hr

The Service Desk Support Analyst will provide first level technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. The successful ...

ECS Resource Group

Service Desk Analyst

Reading, PA

£230/day

SC Cleared Service Desk Analyst Location: Reading (Onsite) Rate: 230 per day Contract Length: 6 months Profile: Dedicated and security-cleared Service Desk Analyst with proven experience providing ...

New

Vision Technologies, Inc

Service Desk Analyst

Easton, PA · On-site

$19.50 - $26.50/hr

Overview The Service Desk Support Analyst will provide first level technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. The ...

ProAxis Consulting

Service Desk Analyst

Phoenix, AZ

$20 - $29/hr

Service Desk Analyst Location: Phoenix, AZ (Local candidates only) Work Schedule: First 7-10 days onsite for training, then remote Max Pay Rate = $22.33/hour Job Summary: DES is seeking a Service ...

ATOLLO

Help Desk Analyst

Lexington Park, MD · On-site

$50K/yr

ATOLLO is seeking candidates for its Help Desk Analyst position located in Patuxent River, MD. This position is the first line of support with duties focused on troubleshooting, user support, and ...

Global Credit Union

Service Desk Analyst II

Anchorage, AK · On-site

$79K - $132K/yr

Service Desk Analyst Team Lead Primary Functions: Responsible for technical support, first-line problem/outage analysis, triage, and resolution in a 24x7 Operations Center. Operate in a fashion that ...

New

Mortgage Connect

Service Desk Analyst

Coraopolis, PA · On-site

$19.50 - $26.75/hr

Overview SERVICE DESK ANALYST Department: Service Desk Reports to: Service Desk Manager FLSA: Non-Exempt Position Summary The Service Desk Analyst primary function is to provide technical support for ...

Bone & Joint Clinic

Help Desk Analyst

Wausau, WI · On-site

$22 - $30/hr

Join Our IT Team as a Help Desk Analyst at Bone & Joint Clinic! Are you a problem-solver who thrives on helping others? Do you want your work to directly support patient care and clinical teams? Join ...

Bone and Joint Center, S.C.

Help Desk Analyst

Wausau, WI · On-site

$23.01 - $33.59/hr

Join Our IT Team as a Help Desk Analyst at Bone & Joint Clinic! Are you a problem-solver who thrives on helping others? Do you want your work to directly support patient care and clinical teams? Join ...

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Desk Analyst information

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$14

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$35

How much do desk analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is a Desk Analyst?

A Desk Analyst is a professional who provides support and analysis related to IT systems, financial markets, or business processes, depending on the specific industry. In IT, Desk Analysts typically handle technical support requests, troubleshoot hardware and software issues, and assist users with system access. In finance, they may monitor trading activities, conduct market research, and provide analytical insights to traders or managers. The role requires strong problem-solving skills, technical knowledge, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a Desk Analyst, and why are they important?

To thrive as a Desk Analyst, you need strong analytical skills, attention to detail, and a solid understanding of financial markets, often supported by a degree in finance, economics, or a related field. Familiarity with financial modeling software, Bloomberg Terminal, and proficiency in Excel are typically required, along with relevant certifications such as CFA or FINRA licenses. Excellent communication, problem-solving abilities, and the capacity to work under pressure are important soft skills in this role. These competencies are vital for making accurate, timely decisions and providing valuable insights that drive trading and client strategies.

What is the difference between Desk Analyst vs Help Desk Technician?

AspectDesk AnalystHelp Desk Technician
Required CredentialsTypically a degree in IT, computer science, or related fieldOften a certification like CompTIA A+ or similar, with some technical training
Work EnvironmentOffice setting, often in corporate or enterprise environmentsHelp desk or support center, assisting end-users
Employer & Industry UsageUsed in IT departments across various industries for data analysis and supportCommon in IT support, customer service, and technical assistance roles

While both roles involve technical support, a Desk Analyst typically focuses on analyzing data, systems, or processes within an organization, whereas a Help Desk Technician primarily provides direct technical support to end-users. The roles often overlap in skills and environment but differ in scope and focus.

What are some common challenges Desk Analysts face, and how can they overcome them?

Desk Analysts frequently encounter challenges such as managing multiple high-priority tickets at once, dealing with frustrated users, and staying updated on rapidly changing technology systems. To overcome these, strong organizational skills and effective communication are essential. Building a knowledge base, collaborating with team members, and participating in ongoing training can help Desk Analysts resolve issues more efficiently and reduce stress. Additionally, developing empathy and patience allows for better interactions with end-users.
More about Desk Analyst jobs
What states have the most Desk Analyst jobs? States with the most job openings for Desk Analyst jobs include:
Desk Analyst jobs near you
Infographic showing various Desk Analyst job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Service Desk Analyst

BizTek People, Inc. | APA International Placement Consultants

Sherwood, OR • On-site

$22 - $30.25/hr

Contractor

Posted 10 days ago

Job description

Job Description
Title: Service Desk Analyst
Duration: 5 Months
Location: Sherwood, OR
Description
Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
The contractor may also be required to take on-call shifts.
RESPONSABILITIES
  • Assist employees when theycall the services desk
  • Respond to emails, logtickets, update tickets, and resolve tier 1 support issues
  • Be the primary owner of aticket. See the ticket from start to finish to ensure work is finished
  • Write knowledge base articlesto help reduce future tickets and enable our end-users to self-service
  • Able to lift 35 pounds
  • Able to work at a desk for an8-hour shift

Requirements
REQUIREMENTS
The Contractor Service Desk Analyst needs to have knowledge of the following software and frameworks:
  • Basic ITIL Concepts
  • Microsoft 365
  • Microsoft Office
  • Experience supporting iOSdevices
  • Experience troubleshootingtechnical issues
  • Experience providing supportin a remote environment

Apply