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Deposit Operations Jobs in Raleigh, NC (NOW HIRING)

First Federal Bank

Universal Banker

Fuquay Varina, NC · On-site

$14.75 - $18.50/hr

Open and maintain deposit accounts for both consumers and businesses, and contribute to the Bank ... Essential Duties and Responsibilities Teller Operations (50%) - Support the head teller as needed ...

County of Wake, NC

Program Assistant

Raleigh, NC · On-site

$33K - $42K/yr

This position plays a key operational role in ensuring invoices, purchasing, deposits and reporting are processed accurately and on time. It also includes providing general office coverage and ...

Wake County Government

Program Assistant

Raleigh, NC · On-site

$33K - $42K/yr

This position plays a key operational role in ensuring invoices, purchasing, deposits and reporting are processed accurately and on time. It also includes providing general office coverage and ...

First Bank

Personal Banker I

Apex, NC · On-site

$14.75 - $18/hr

Adheres to regulatory and compliance criteria in regard to opening deposit accounts, adhering to operational and screening processes. * Inputs and follows through with loan applications following ...

NC SECU

Technical Transformation Manager

Raleigh, NC · On-site

Essential Responsibilities: * (30%) Provide leadership and guidance to identify opportunities for process improvement and technology enhancements with a focus in deposit accounts and operations ...

First Horizon

Universal Banker-Float

Raleigh, NC · On-site

$17.50 - $21.75/hr

Open and process new demand and time deposit accounts including savings accounts, IRAs ... Operational efficiency * Assist banking center associates with all aspects of daily operations as ...

First Horizon Bank

Universal Banker-Float

Raleigh, NC

$17.50 - $21.75/hr

Open and process new demand and time deposit accounts including savings accounts, IRAs ... Operational efficiency * Assist banking center associates with all aspects of daily operations as ...

First Horizon

Universal Banker

Cary, NC · On-site

$16.75 - $21/hr

Open and process new demand and time deposit accounts including savings accounts, IRAs ... Operational efficiency * Assist banking center associates with all aspects of daily operations as ...

First Horizon Bank

Universal Banker

Cary, NC

$16.75 - $21/hr

Open and process new demand and time deposit accounts including savings accounts, IRAs ... Operational efficiency * Assist banking center associates with all aspects of daily operations as ...

First Horizon Bank

Universal Banker-Float

Raleigh, NC

$17.50 - $21.75/hr

Open and process new demand and time deposit accounts including savings accounts, IRAs ... Operational efficiency * Assist banking center associates with all aspects of daily operations as ...

First Horizon Bank

Universal Banker

Cary, NC

$16.75 - $21/hr

Open and process new demand and time deposit accounts including savings accounts, IRAs ... Operational efficiency * Assist banking center associates with all aspects of daily operations as ...

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All JobsDeposit Operations JobsDeposit Operations Jobs in Raleigh, NC

Deposit Operations information

See Raleigh, NC salary details

$10

$25

$51

How much do deposit operations jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for deposit operations in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

What is the highest paying banking job?

In deposit operations, senior roles such as Deposit Operations Manager or Director tend to have the highest salaries, often exceeding six figures depending on the institution and location. Executive-level banking positions like Chief Banking Officer or Chief Operations Officer also offer higher compensation, typically requiring extensive experience and leadership skills.

Is banking operations a stressful job?

Banking operations roles can be stressful due to the need for accuracy, attention to detail, and strict regulatory compliance. The job often involves managing high volumes of transactions and meeting deadlines, which can contribute to work pressure, especially during busy periods or audits.

What are some common challenges faced in a Deposit Operations role, and how can new team members prepare for them?

Deposit Operations professionals often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and quickly resolving discrepancies in account activity. New team members can prepare by familiarizing themselves with industry regulations, developing strong attention to detail, and improving their proficiency with banking software systems. Regular collaboration with other departments, such as IT and customer service, also helps ensure smooth processes and timely issue resolution. Being proactive in communication and staying organized are key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive in Deposit Operations, and why are they important?

Deposit Operations professionals require strong attention to detail, knowledge of banking regulations, and experience with account reconciliation, often supported by a background in finance or banking. Familiarity with core banking systems, transaction processing software, and compliance monitoring tools is typically essential. Strong organizational skills, problem-solving abilities, and effective communication set individuals apart in this role. These skills ensure accurate transaction processing, regulatory compliance, and efficient resolution of issues, all of which are vital for maintaining the integrity of banking operations.

What is the job description of a deposit operations?

Deposit operations professionals are responsible for processing and reconciling customer deposits, ensuring accurate account updates, and maintaining compliance with banking regulations. They handle transaction processing, monitor account activity, and use banking software to support daily operations. Strong attention to detail and knowledge of financial systems are essential for this role.

What are Deposit Operations?

Deposit Operations refers to the back-office functions in a bank or financial institution that handle the processing, maintenance, and management of deposit accounts such as checking, savings, and certificates of deposit. This department ensures that transactions like deposits, withdrawals, transfers, and account maintenance are processed efficiently and accurately. They also ensure compliance with banking regulations, manage risk, and provide support for customer service teams. Their work is crucial for the smooth functioning of day-to-day banking activities and safeguarding customer funds.

How much does a deposit operations specialist make?

A deposit operations specialist typically earns an average salary ranging from $40,000 to $60,000 annually, depending on experience and location. The role involves managing transaction processing, reconciling accounts, and ensuring compliance with banking regulations.

What is the difference between Deposit Operations vs Loan Operations?

AspectDeposit OperationsLoan Operations
Required CredentialsTypically requires banking or finance certifications, basic accounting knowledgeSimilar certifications, with additional focus on credit analysis
Work EnvironmentBank branches, back-office banking departmentsLoan processing centers, back-office banking units
Employer & Industry UsageCommercial banks, credit unionsCommercial banks, mortgage companies
Common Search & Comparison IntentUnderstanding deposit handling, account managementLoan processing, approval procedures

Deposit Operations and Loan Operations are both essential banking roles but focus on different financial products. Deposit Operations handles account deposits, withdrawals, and account maintenance, while Loan Operations manages loan processing, disbursement, and repayment. Both roles require similar certifications and work within banking environments, but they serve different functions within financial institutions.

What are the most commonly searched types of Deposit Operations jobs in Raleigh, NC? The most popular types of Deposit Operations jobs in Raleigh, NC are:
What are popular job titles related to Deposit Operations jobs in Raleigh, NC? For Deposit Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Deposit Operations jobs in Raleigh, NC look for? The top searched job categories for Deposit Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Deposit Operations jobs? Cities near Raleigh, NC with the most Deposit Operations job openings:
Deposit Operations jobs near you
Infographic showing various Deposit Operations job openings in Raleigh, NC as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $53,061 per year, or $25.5 per hour.
Manager Business Systems - Zafin Platform

Manager Business Systems - Zafin Platform

First Citizens Bank

Raleigh, NC • On-site

Full-time

Posted 7 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks

Job description

Overview

Build a meaningful career with First Citizens Bank, where we help individuals, families, and businesses achieve their financial goals. Our First Citizens Wealth team delivers integrated banking, investment, insurance, and wealth solutions designed to support clients at every stage of life. Join a collaborative organization focused on relationships, trust, and long-term impact. 

At First Citizens Bank, we're seeking a strategic and execution-focused Manager, Zafin Platform to lead the delivery, governance, and ongoing optimization of the Zafin platform supporting deposit products across the General Bank, including Consumer, Business, and Commercial Banking.

This role serves as a critical bridge between business strategy and technology execution, partnering closely with Deposit Pricing, Product, Treasury, Technology, and Risk teams to enable pricing agility, promotional offerings, and relationship-based pricing strategies.

The successful candidate will oversee platform strategy, system enhancements, release management, governance, and a specialized team responsible for delivering scalable and controlled pricing solutions that support growth, profitability, and customer value.

#LI-MP1


Responsibilities
Strategic Platform Leadership
  • Own the Zafin platform roadmap supporting Consumer, Business, and Commercial deposit products.
  • Partner with business leaders and technology teams to align platform capabilities with strategic objectives.
  • Identify opportunities to improve pricing, offer management, personalization, and operational efficiency.
  • Drive platform enhancements that improve scalability, performance, and business value.
Pricing Enablement & Business Partnership
  • Collaborate with Deposit Pricing, Product, and Treasury teams to translate pricing strategies into executable system capabilities.
  • Enable efficient implementation of:
    • Interest rate changes
    • Promotional campaigns
    • Relationship-based pricing
    • Segment-specific pricing strategies
  • Provide guidance on platform capabilities and operational considerations impacting pricing execution.
  • Ensure pricing decisions are implemented accurately, consistently, and in accordance with established controls.
Platform Delivery & System Management
  • Oversee system upgrades, releases, and ongoing optimization efforts.
  • Partner with Technology teams to support integrations with core banking, servicing, and digital platforms.
  • Ensure disciplined SDLC, testing, release management, and production support practices.
Governance, Controls & Risk Management
  • Establish and maintain governance processes supporting pricing execution and platform administration.
  • Ensure compliance with regulatory requirements, internal policies, and audit standards.
  • Maintain appropriate controls over system access, configuration changes, approvals, and documentation.
  • Support audit readiness and traceability of pricing-related activities.
Data & Reporting
  • Support reporting and monitoring related to:
    • Pricing execution effectiveness
    • Campaign and offer performance
    • Platform utilization and operational performance
  • Ensure accuracy and integrity of platform data and reporting outputs.
  • Partner with analytics and business teams to identify optimization opportunities and business insights.
People Leadership
  • Lead, coach, and develop a high-performing team of business systems professionals.
  • Establish clear goals, performance expectations, and development plans.
  • Promote a culture of accountability, collaboration, continuous improvement, and operational excellence.
  • Participate in hiring, performance management, succession planning, and talent development activities.

Qualifications
Required
  • Bachelor's degree and 6+ years of experience in Banking, Financial Services, Fintech, Business Systems Management, Information Technology, or a related field or High School Diploma/GED and 10+ years of relevant experience
Preferred
  • Experience with the Zafin platform
  • Experience supporting deposit pricing or offer management solutions
  • Knowledge of consumer, business, and commercial banking products
  • Familiarity with core banking systems and related integrations
  • Knowledge of ALM, liquidity, and deposit profitability drivers
  • PMP certification or related project management experience
  • Experience working in Agile or product-based delivery environments
  • Experience supporting business-critical systems, pricing platforms, product platforms, or related banking technology solutions
  • Strong understanding of deposit products and pricing concepts
  • Experience translating business requirements into technology solutions and system capabilities
  • Demonstrated experience leading cross-functional initiatives and managing teams
  • Strong analytical, problem-solving, and project management skills
  • Excellent communication and stakeholder management abilities

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:
Required
  • Bachelor's degree and 6+ years of experience in Banking, Financial Services, Fintech, Business Systems Management, Information Technology, or a related field or High School Diploma/GED and 10+ years of relevant experience
Preferred
  • Experience with the Zafin platform
  • Experience supporting deposit pricing or offer management solutions
  • Knowledge of consumer, business, and commercial banking products
  • Familiarity with core banking systems and related integrations
  • Knowledge of ALM, liquidity, and deposit profitability drivers
  • PMP certification or related project management experience
  • Experience working in Agile or product-based delivery environments
  • Experience supporting business-critical systems, pricing platforms, product platforms, or related banking technology solutions
  • Strong understanding of deposit products and pricing concepts
  • Experience translating business requirements into technology solutions and system capabilities
  • Demonstrated experience leading cross-functional initiatives and managing teams
  • Strong analytical, problem-solving, and project management skills
  • Excellent communication and stakeholder management abilities

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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