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Deposit Operations Officer Jobs in California (NOW HIRING)

Video Clip 1 Video Clip 2 Video Clip 3 GENERAL SUMMARY Assist Deposit Operations with branch operations related matters. Make oneself available to resolve branch daily issues by answering inquiries ...

Specialty Deposit Center We are looking for SDC Operations Officer I to join our Specialty Deposit Center team at Open Bank! The SDC Operations Officer I will perform a broad range of operational ...

Regional Operations Officer (NE)

Oakland, CA · On-site

$26.44 - $31.25/hr

Work closely with Deposit Operations Administration-Branch Services department for all branch ... Previous experience as an Operations Officer preferred. Thorough knowledge of branch banking ...

Branch Operations Officer

Palm Desert, CA · On-site

$17 - $22.75/hr

Our client is seeking an Information Branch Operations Officer for a direct hire opportunity ... Actively leads team in implementation of sales programs to generate targeted branch deposit growth

SUMMARY The Branch Operations Officer is responsible for supervising and coordinating the ... to safe deposit boxes, following specified procedures. 9. Monitors and reviews financial ...

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Deposit Operations Officer information

What is a deposit operations officer?

A Deposit Operations Officer is a banking professional responsible for overseeing the daily operations related to deposit accounts within a financial institution. Their duties often include managing account maintenance, ensuring regulatory compliance, resolving discrepancies, and supporting internal and external customers with deposit-related issues. They play a key role in ensuring smooth transaction processing, accurate record-keeping, and adherence to industry standards and policies. This position typically requires strong attention to detail, problem-solving skills, and knowledge of banking regulations.

What are the key skills and qualifications needed to thrive as a deposit operations officer, and why are they important?

To thrive as a Deposit Operations Officer, you need a solid understanding of banking regulations, transaction processing, and account management, typically supported by a degree in finance or business and relevant banking experience. Familiarity with core banking systems, payment processing platforms, and compliance management tools is essential. Strong attention to detail, analytical thinking, and effective communication skills help you resolve discrepancies and coordinate with various departments. These skills ensure the accuracy, security, and efficiency of deposit operations, supporting customer trust and regulatory compliance.

What are some common challenges faced by deposit operations officers and how can they be effectively managed?

Deposit Operations Officers often encounter challenges such as maintaining compliance with changing banking regulations, ensuring accurate transaction processing, and managing large volumes of data. Staying current with regulatory updates and implementing robust internal controls can help avoid compliance issues. Effective communication and collaboration with IT, compliance, and front-line staff are also key, as these teams work together to resolve discrepancies and improve operational efficiency. Leveraging technology to automate routine tasks and participating in ongoing training can further enhance performance and reduce errors.

What is the difference between Deposit Operations Officer vs Deposit Services Specialist?

AspectDeposit Operations OfficerDeposit Services Specialist
CredentialsTypically requires banking or finance certifications, relevant experienceSimilar credentials, often entry to mid-level banking certifications
Work EnvironmentBanking operations department, back-office settingCustomer service centers, branch support roles
Employer & IndustryCommercial banks, financial institutionsRetail banks, credit unions, financial service providers
Search & Comparison IntentUnderstanding operational roles in deposit processingCustomer-facing deposit services roles

The Deposit Operations Officer primarily handles back-office deposit processing, ensuring accuracy and compliance within banking operations. In contrast, the Deposit Services Specialist often interacts directly with customers, providing deposit-related support and services. While both roles require banking knowledge and certifications, their focus areas differ—one on operational efficiency, the other on customer service.

What are popular job titles related to Deposit Operations Officer jobs in California?

For Deposit Operations Officer jobs in California, the most frequently searched job titles are:

What job categories do people searching Deposit Operations Officer jobs in California look for?

The top searched job categories for Deposit Operations Officer jobs in California are:

What cities in California are hiring for Deposit Operations Officer jobs?

Cities in California with the most Deposit Operations Officer job openings:

Infographic showing various Deposit Operations Officer job openings in California as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Deposit Operations Liaison Officer

Cathay Bank

Rosemead, CA • On-site

$67K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago


Job description

People Drive Our Success
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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Learn more about us at cathaybank.com
GENERAL SUMMARY
The Operations Liaison Officer serves as a key point of coordination between Deposit Operations, branch network teams, internal business units, and external service providers. This role supports operational efficiency, issue resolution, procedure consistency, regulatory compliance, and timely communication across departments. The position requires strong banking operations knowledge, sound judgment, attention to detail, and the ability to manage multiple priorities while delivering high-quality internal service.
ESSENTIAL FUNCTIONS
  • Serves as a liaison between Deposit Operations and branch or business unit personnel to resolve operational inquiries, escalations and service issues in a timely and professional manner.
  • Provides guidance on deposit operations processes, account maintenance, transaction processing, exception handling, and internal procedures.
  • Research and resolve operational discrepancies, including account maintenance issues, transaction exceptions, documentation concerns, and processing errors
  • Coordinate with Compliance, Risk, Audit, legal, Information Technology, and other internal partners to support accurate and compliant operational practices.
  • Assist with the review, development, and maintenance of departmental procedures, job aids, checklists, and communication materials.
  • Support implementation of new products, systems, regulatory changes and process improvement initiatives impacting Deposit Operations and Branch Operations.
  • Monitor service requests, track issue resolution, identify recurring trends, and recommend process enhancements to improve efficiency and reduce risks.
  • Assist with internal audits, regulatory examinations, quality control reviews, and management reporting by gathering documentation and supporting timely responses.
  • Provide training support and operations guidance to branch and department staff on policies, procedures, systems and workflow expectations.
  • Assists with vendor coordination affecting branch operations and services.
  • Assists with tracking and maintaining branch and department data activity reporting.
  • Performs other assignments as deemed necessary by the Bank.

QUALIFICATIONS
  • Education: College degree in Finance/Business preferred but not required.

  • Experience: Minimum 3- 5 + years' branch operations experience required. Previous experience as Operations Officer in a retail branch setting. Good understanding of overall banking regulations and standard practice with thorough knowledge of CIP requirements for both business and consumer accounts.
  • Skills/Ability: PC proficiency including Excel, and Word. Proficiency in FIS/IBS, and Ncino.
  • Detail oriented, strong communication skills both verbal and written, and ability to function in a team environment or work independently, display initiative, be self-motivated and adapt well to a changing environment. Bilingual (English and Mandarin or Cantonese) a plus.

OTHER DETAILS
$67,000-76,000/year
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
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Cathay Bank endeavors to make www.CathayBank.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.