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Demurrage Jobs (NOW HIRING)

HMM Co., Ltd

Demurrage Coordinator

Dallas, TX · On-site

$19.25 - $25.75/hr

As a Demurrage Coordinator, you'll manage billing, collections, and dispute resolution for cargo exceeding contractual free time agreements, directly contributing to our operational efficiency and ...

ZIM

General Accountant

Virginia Beach, VA · On-site +1

... Demurrage refund through commercial consideration 13.- Other General Accounting tasks 14.- Ad hoc requests Requirements • Bachelor's Degree (B.S.) in Accounting from a four-year college or ...

Clean Harbors

Owner Operator-OTR

Boise, ID

$225K - $250K/yr

Compensation package includes all on-duty time paid via hourly demurrage rates, non-asset hourly rates, and/or mileage pay Why work for Clean Harbors? * Health and Safety is our #1 priority and we ...

W3Global Inc.

Intermodal Dispatcher

Charlotte, NC · On-site

$40K - $55K/yr

Resolve service issues, delays, demurrage, detention, and operational problems efficiently * Verify billing information, load data, and delivery documentation * Utilize dispatch and tracking software ...

CMA CGM

Mgr, DDSM

Long Beach, CA · On-site

$83K - $106K/yr

Position Summary The DDSM Manager will oversee and assist the DDSM dispute clerks (4), inbound demurrage clerk (1) accounts payable clerk (1) and company wide floater (2). The manager will assist ...

ZIM

Commercial Analyst

Miami, FL · On-site +1

Review and analyze Demurrage & Detention waivers for your respective countries and present to the Committee for approval Demurrage workflow system approval for all CCA * Analysis of market ...

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Demurrage information

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How much do demurrage jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for demurrage in the United States is $21.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.60 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in demurrage management, and how can they be addressed?

Professionals in demurrage management often face challenges such as managing complex contractual terms, tracking vessel schedules, and ensuring timely communication between charterers, shipowners, and port agents. These challenges can lead to disputes if delays or misunderstandings occur. To address them, it’s important to develop strong organizational skills, build collaborative relationships with stakeholders, and stay updated on international shipping regulations. Utilizing specialized demurrage calculation software and maintaining accurate records also help streamline the process and minimize costly errors.

What is the difference between Demurrage vs Freight Forwarder?

AspectDemurrageFreight Forwarder
Primary RoleCharges for delays in cargo unloading or container retention beyond free timeArranges transportation, documentation, and logistics for shipments
CredentialsLogistics, shipping, or maritime certificationsLogistics, supply chain, or freight forwarding certifications
Work EnvironmentPorts, shipping yards, terminalsOffices, warehouses, shipping hubs
Industry UsageMaritime shipping, container logisticsGlobal freight and logistics industry

While demurrage involves charges for delays in cargo handling, freight forwarders coordinate the movement of goods across various transportation modes. Both roles are integral to shipping logistics but focus on different aspects of the supply chain.

What is demurrage in shipping?

Demurrage refers to the fees charged by shipping lines or port authorities when cargo stays at a terminal or port beyond the allotted free time. This fee compensates for the space and resources used while the cargo is not moved out within the agreed timeframe. Demurrage charges encourage quick cargo turnover and efficient use of storage space. These fees can accumulate daily and significantly increase shipping costs if not managed properly.

What are the key skills and qualifications needed to thrive as a Demurrage Analyst, and why are they important?

To thrive as a Demurrage Analyst, you need a strong understanding of shipping logistics, contractual agreements, and analytical skills, usually supported by a background in maritime studies, logistics, or business. Familiarity with demurrage calculation software, Excel, and contract management systems is typically required, along with knowledge of relevant legal and industry standards. Attention to detail, negotiation skills, and effective communication help you resolve claims efficiently and build strong relationships with stakeholders. These skills are crucial for minimizing financial losses, ensuring compliance, and maintaining smooth operations in shipping and trading industries.
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What are the most commonly searched types of Demurrage jobs? The most popular types of Demurrage jobs are:
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Demurrage jobs near you
Infographic showing various Demurrage job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $43,919 per year, or $21.1 per hour.

Demurrage Coordinator

HMM Co., Ltd

Dallas, TX • On-site

$19.25 - $25.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

At HMM, we're not just a global leader in integrated logistics and shipping-we're shaping the future of maritime transport. With a diverse fleet and extensive global network, we deliver customized, sustainable solutions that create value for our customers. Our vision to be #1 in customer trust, employee satisfaction, and green shipping sets us apart from competitors. We offer competitive compensation, career development opportunities, and a work culture that blends autonomy with strategic support. Join us in driving innovation, sustainability, and success across the shipping and logistics industry.
Why HMM?
  • Impactful Work: Be part of a company that shapes the global supply chain while contributing to economic, environmental, and social growth. At HMM, you'll have the opportunity to work with a company committed to being #1 in customer trust, employee satisfaction, and green shipping.
  • Career Growth: We are dedicated to your development. With mentorship, cross-department training, and career advancement opportunities, HMM invests in your success and professional growth.
  • Collaborative Culture: Enjoy a dynamic work environment that fosters autonomy while providing continuous support and guidance from leadership to ensure your success and personal development.
  • Competitive Benefits: HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well-being.
  • Work-Life Balance: We believe in maintaining a healthy balance. Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work.

Join our dynamic Demurrage Team at HMM, where you'll play a key role in streamlining logistics operations, ensuring regulatory compliance, and delivering top-notch service to our global shippers. As a Demurrage Coordinator, you'll manage billing, collections, and dispute resolution for cargo exceeding contractual free time agreements, directly contributing to our operational efficiency and customer satisfaction.
In this fast-paced role, you'll analyze factors like container availability, vessel schedules, terminal open/closed days, and extenuating circumstances to determine demurrage charges, process waiver requests, or create accurate invoices. You'll also handle accounts payable tasks related to terminal storage, troubleshoot real-time customer issues, and work closely with internal teams or independently to resolve inquiries. Whether you're thriving in a collaborative "front-of-house" environment focused on timely invoicing and customer support or independently tackling "back-of-house" collections and investigations, this position offers variety, growth, and a chance to make an impact. We're seeking a proactive, adaptable professional with strong interpersonal skills ready to help shape the future of our department.
Key Responsibilities:
  • Audit and prepare demurrage invoices for timely issuance, ensuring compliance with FMC regulations and internal standards.
  • Maintain accurate records of terminal open/closed days to enhance invoice accuracy and minimize disputes.
  • Engage with customers in real-time to troubleshoot demurrage-related issues, provide solutions, and build strong relationships through exceptional service.
  • Conduct collection efforts on outstanding demurrage fees, including follow-up communications, payment negotiations, and account reconciliation.
  • Investigate and resolve disputes by analyzing documentation (e.g., bills of lading, container tracking data, rate tables) to determine validity and appropriate resolutions.
  • Generate and analyze reports using Excel and other tools to monitor demurrage trends, identify process improvements, and support departmental goals.
  • Process waiver requests and accounts payable tasks for terminal storage, balancing customer needs with company policies.
  • Collaborate with cross-functional teams (e.g., operations, finance) to streamline processes and reduce demurrage occurrences.
  • Contribute ideas for process improvements and take initiative to enhance team efficiency, demonstrating potential for future leadership.
  • Performs other duties as assigned.

Required Education & Experience
  • High School Diploma required. Bachelor's degree in Logistics, Supply Chain Management, Business, or a related field preferred; equivalent experience considered.
  • 2-3 years of experience in shipping, logistics, or a similar role involving demurrage, billing, collections, or customer service.
  • Familiarity with FMC regulations, demurrage calculations, and industry tools (e.g., container tracking systems) is highly desirable.
  • Experience in collections or dispute resolution is a plus, particularly for back-of-house tasks.

Essential Skills:
  • Strong proficiency in Microsoft Excel (e.g., formulas, pivot tables, data analysis) for reporting, sorting, and optimizing demurrage workflows.
  • Excellent customer service and communication skills, with the ability to handle inquiries diplomatically and foster positive client relationships.
  • Superior organizational and follow-up abilities to manage multiple priorities in a fast-paced environment.
  • Strong critical thinking and investigative skills to resolve complex disputes and identify root causes of demurrage issues.
  • Self-motivation and independence to excel in autonomous tasks, paired with teamwork skills for collaborative settings.
  • Keen attention to detail to ensure accuracy in invoicing, compliance, and record-keeping.
  • Adaptability, initiative, and interpersonal skills that show potential for future leadership, such as proactive problem-solving and the ability to inspire teamwork.

Additional requirements:
  • Solid understanding of demurrage processes, including last free day management, charge calculations, and waiver evaluations.
  • Knowledge of shipping documentation (e.g., bills of lading, vessel schedules) and factors affecting container detention and demurrage.
  • Ability to adapt to changing priorities, propose innovative solutions, and take initiative to improve process efficiency.
  • Proficiency in Microsoft Office Suite and basic logistics software; eagerness to learn new tools and systems.
  • Strong ethical standards and a proactive mindset to drive results while maintaining compliance and customer focus.

Join HMM and navigate the future of shipping and logistics, where you'll grow alongside an industry leader committed to sustainability, innovation, and excellence.
About HMM America Shipping Agency:
HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated, and other specialized cargo.
HMM is currently ranked in the Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks, and offices around the world. HMM is highly regarded as one of the world's top integrated logistics companies with a commitment to operational excellence by our team of industry professionals and state-of-the-art technology.
Additional Details:
The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year.
HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E-Verify program.

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